PreOrder Globo | Back in Stock

Thank you Annie for your help today! :)

Quick and helpful customer service - the online chat team is always very quick

いつもありがとうございます。本日HELENさんから丁寧にお手伝い頂きました。満足しております。

Sure! Thank you for your kind and helpful support, Clara. I’d be happy to leave a review

Mike was really helpful and quickly respond to our enquiry...thank you!

Does a great job, look clean on the site, customizable buttons and great support. Mike was able to help resolve all the issues I had in a timely manner.

Has been great with all the customizations! Mike was a great help.

We had a few issues with a new pre-order campaign but Sarah was quick to jump on and help us get it all working smoothly!

Helen was great. Fixed all my queries in a timely manner. Thank you.

Helen didn't know the answer to my question, but after checking with her team came back in a timely manner with the information I required.

Good customer service!

Good app for when we need the odd pre-order function - Helen from Support was very helpful with issues via live chat.

Suits our needs just fine. Helen and Mike from Globo were extremely attentive during a very intense debug session, and helped us figure out our issues in the end. Would recommend.

Wonderful customer support and great options. Easy to navigate. Missing some functionality for our product needs

très bonne expérience

I had a few issues while setting up the app, and Helen was extremely helpful throughout the entire process. She responded quickly, guided me step by step, and made sure everything was resolved smoothly.

チャットから、早く対応してくれて助かりました！

まだ利用したばかりでアプリの感想はありませんが、スタッフの方がわかりやすく設定方法を教えてくださりすごく助かりました！ ありがとうございました！

I had some questions, but they've been resolved. The functionality is perfect.

The app itself has some easy to understand parts and some hard to understand parts, maybe because I'm a foreigner? I was relieved to get a quick reply via support chat! Thank you Henry and Rosie！

Good app, easy to use and Tech Support that's ready to help at all times. Could do with a couple extra features but good preorder sotware

nice and easily for setup, and Rosie from the technical support team responds quickly.

I have went through and tried MULTIPLE pre order apps. This is the best one THUS far. There were some flaws within the app, with badges, search filters, customizations etc. I have provided my feedback with hopes they do make some changes, and actually...they ensured some of the items I have commented on, would be fixed/adjusted. Their support team is really great and responsive though, I mean if you have any issues at all they are they to help you and work out the kinks. We will continue using their app!

Awesome support from Rosie and the team. Great team.

Excellent customer service. Had an issue with setting up bundle pre-order and Rosie helped fix the issue quickly. Will give 5 stars after using it for a longer time, and testing different fuctions the app offers

I was super hesitant to try one of these apps but the customer service and help that is provided for setting this up is pretty incredible. Rosie was super responsive and addressed each issue or point of confusion that I had while setting up. I feel like I've only begun to scratch the surface of what this app can do. 4-stars instead of 5 (it's a 4.5, really!) only because I think that some aspects for getting set up could be a bit more intuitive/streamlined.

Good customer support. I have tried lots of apps to setup preorder. Mostly failed because we fetch product variants as separate products. But here customer support quickly solved my problem and it works like a charm. Also one of few apps which alerts on Mixed Cart (preorder and not preorder). Restock e-mail notifications aren't really useable in multiple languages and multiple markets, because they can't work with different language and market URLs.

Have just started to install it, but so far chat support (Rosie) is excellent, fast response and great problem solving.

I am grateful for this free Pre-Order solution. The support is responsive and helpful. The Pre-Order button etc looks good on the site and there are options to customize it. I am giving it 4-stars instead of 5 simply because there are some things that I think could be improved to make the app a bit easier and less time consuming to set up. For example, currently you can either apply settings to all variants of product but if you wish to say exclude one size variant you must then manually apply the settings to each variant manually. It would be cool if instead there was an option to check all that you wish for it to apply to.

I have been using it for many years. There have been a few times when we had problems and orders were not being accepted for a period of time. I have continued to use them since then.

When I needed assistance Rosie was quick & helpful to resolve my query

just setting up, but can verify that the quick support is great and very helpful

Great app and fantastic support team! I wish the of the timers could be changed in the settings

First time installing the free version of this app, I expected to encounter hiccups due to my lack of experience with the app. I was fortunate enough to contact Rosie who helped me with my first roadblock of setting up a pre order item. This positive experience has encouraged me to sign up for the paid version as I need the features offered there - fingers crossed, the support will continue to be awesome.

The customer service support is very good. It's a useful app that I use often, but the problem is that it sometimes behaves strangely, probably I think may be, there are bugs here and there. But,when I asked a question through the chat box, the response was prompt and prompt. That point is so good!

We've been using this app for preorders, and it's been great so far. It does everything we need, with just enough options to customise the experience to suit our needs without feeling overwhelming. The chat feature is prompt, and the team is always friendly and helpful. Anytime we've had a question or needed assistance, they've been quick to respond and provide solutions. Overall, we're very satisfied with both the app and the customer service.

Excellent service, pointed me to the exact spot to get my issue resolved. Thank you!

So far has been very easy to set up and use. Their support service was very efficient and helpful, solved my problem very quickly. Rosie was on the chat with me and very helpful. Helped me solve my issue with pre-ordering when stock has not yet arrived.

A bit of customization and you are ready to go, customer service is efficient. Valid app!

There have been glitches but the team has been great at addressing any issue that come up in a timely and professional manner.

Great support, they fixed my issue in a couple of minutes.

The app works fairly well and their customer service is very responsive It would need a little more automation or at least use of templates for preorders but other than that I am pretty happy

Very happy with the support and the app. My only issue is the integration with Klaviyo doesn't seem to import all the tags properly so have had a few people complain about about not getting updates re their pre-orders. But overall happy with the app and will continue to use it.

I had a fee issues to start, but I have a very customized type of shop. Support was available quickly and they spent a lot of time helping me to get everything operational. The pro is that there are MANY options to customize. The con is that there is no way to do l of it quickly. All in all, I'd recommend.

Good!!

The app can sometimes be a little buggy but any issues are fixed quickly! The customer service is superb so it is why I've kept using the app for several years.

Je n'ai jamais essayé d'autre application que PreOrder, je ne peux pas comparer à d'autres. Par contre, je me sers de cette application sur 3 boutiques, dont une qui génère +2M€ revenues, et elle correspond parfaitement aux besoins et fait le job. Je n'ai eu que très peu de points bloquants, et dans tous les cas le support est très, très réactif et très compétent. À l'utilisation, l'application n'est pas la plus "sexy" qui existe en ergonomie, mais propose des features sur les précommandes très intéressantes (sur la gestion des stocks notamment, partial payment), et des alertes de retour en stock qui marchent plutôt bien (il manque je trouve un tableau de bord pour avoir des statistiques + précises sur les emails envoyés : délivrés, ouverts, cliqués, etc). En quelques mots : l'application fait le job qu'on lui demande, le fait bien, et si besoin le support est avec vous immédiatement. Big up!

5+ for Customer Service, Technical Service and resolution turnaround. I encountered a few bugs upon implementation and the team quickly responded and worked to resolve. Very thankful. 4 for the App itself. The end solutions of back-in-stock notifications and pre-order sales are highly beneficial and worth the effort of setup. Improvements could be done for a more efficient setup especially with stores with many variants such as a bulk edit upload.

Excellent Support! Sarah is always quick to respond and does an excellent job of resolving any issues. Would definitely recommend to others.

Chiaro e semplice da usare. Ho avuto qualche problema nell'integrazione con il tema ma l'assistenza è stata super chiara e utile e mi hanno aiutato a risolvere il problema in pochissimo tempo. Super consigliata

Works well and meets our needs. Apps helps manage our preorder products. Customer service replies promptly and provide the help we need.

UX of the app is a bit unfriendly. But the support has been great and fast! They've almost managed to solve all the issues we've had in a short amount of time.

This app has been very helpful in improving our e-commerce site sales. They replied to my questions very quick and resolved the problem.　Great！

Overall its a good app. The only issue I have experienced is that the pre-order capabilities would suddenly drop off and the tags sometimes don't carry over to the product tag section in open orders.

Good App that does what it says on the tin. We had a few issues but support responded and resolved within hours.

This application is user-friendly and perfect for pre-orders for my small business. The free version is perfect for a small business with limited pre-orders.

Pretty good app. Just I need to update every time, go to the section, and click save every time I do any change. Would be perfect if will be automatic.

Great app! works perfectly well easy to set up, bit confusing in regards to setting up the inventory QTY for end promotions. A how-to video would be highly appreciated.

Really great app. Simple to use and free version is excellent. The only problem is that when you want automated emails on the paid version you can't choose the email address that it comes from. It has to be your main store email, which isn't always the email address you might want emails to be sent from. Other than this, I would give 5 stars.

The team is very helpful when you have an issue, and the app does just about everything you'd need it for. One downside is you have to copy/paste the exact title of the product you wish to set as pre-order, you can't just search by brand name or any other descriptor. I also wish the app would show products as "pre-order" when in the shopping cart to ensure customers know it's not readily available.

Although the app works flawlesly, I need to delete it. Can you tell me how do I completely remove all traces of app from the "edit code", do you have an uninstall guide?

We have been very please with its functionality and decided to purchase the subscription to expand our options for adding more product. The one thing that stops it from getting a full five stars is that there is no option to display the in-stock date below the product (a count down timer is too flashy for our website) and the instructions for setting up pre-orders was confusing at times.

Only thing thats stopped it being 5 stars is that when adding products you can't search for products by SKU.

I have just started using this app. It seems like it will do what I require it to do. There are a few little functionality frustrations but overall it is performing as it should.

I used this app and it's the only free one out there that seems to be doing the job pretty well. Good job

I think it's a good app. I recommend it. I was able to make fine settings, so it fits my needs. I've been using it so far, and I didn't have any particular concerns, but I think it covers a lot of it even though it's free.

app is easy to use however it's a shame that you can't taggued in one time same pre order buttom text or message...click on each items is very long and you are redirectered to the main menu each time you register the text for one item, so you loose your preo order items selection ; ;;;;;;;;;;

Seems to be what I need = have the possibility to add a pre order button instead of order now! let use and see! Good job!

One star deducted because the feedback window kept popping up over functional areas of the app and wouldn't go away unless I left a review. Otherwise, good app :)

Easy to use and set up, looks great on the site, exactly what we needed. Only issue we've had is product filtering/searching but that's a tiny thing compared to the benefits it brings. www.ultimatetcg.co.uk

Great app! although there are some bugs, the support centre responds fast and fixed the issue quickly.

Fast response and the CS always give easy instructions with screenshots to follow every time we face problems.

A great new pre-order app we thought we'd give a try as a result of a technical problem with our previous provider. Pros; - clean, easy to understand interface - plays nicely with Collections, making bulk actions easier - countdown and quantity limits per SKU are great for our vinyl record store where we get limited quantities of stock Cons; - doesn't leverage Shopify tags directly ie: you can't use tags to automatically add a product to a pre-order group - only one message for pre-orders overall - you can't have different messages per category On the whole, we're liking it a lot and look forward to where Globo take it!