Amai PreOrder Manager + Notify
by Amai · launched
View in Shopify App Store ↗Reviews (542)
Customer service is very on point and available when you need it.
The support team were very helpful in working through the finer details. Much can be implemented yourself, but they're there when you need – and fast. Nice.
Works well and as intended. Fast simple and easy to use. Leaving a star off as it would be great if it could sync with my incoming orders and automatically create pre-orders for those.
The app is working very well and new feature get added regularly Support is also very prompt and remain polite when you a clearly are the issue (aka user error) and not the app ;)
This app was really easy to integrate and get some much needed pre-orders. I like the backend ease of use and customization of the buttons. I do wish there was a bit more customization in the 'notify me' pop up but I hear that is coming. All in all no problems, very fast customer service and great app.
Developer reply ·
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
Overall still satisfied with the team in assisting to resolve my issue. I've been on this App for years. Keep it up guys!
I haven't tried it properly, but I had some issues with seeting up the button. And the support just did what great support does, and solved it! I'll come bck and give a better review after I've used it some more.
Developer reply ·
Thank you for the encouraging words. It is our pleasure to assist you with your inquiry.
This app is really solid. Easy to use, straight forward and does the job it needs to. The only functionality I would love to see added is the ability to block other products from entering the cart once a Pre-Order item is in (as to avoid splitting shipments).
Easy way to offer pre-order capability. One word of warning: if you are using the free plan, be VERY careful about which product you select, because once you do, you can't de-select it and choose another without upgrading to a paid plan. Would give it 5 stars otherwise.
Developer reply ·
Thank you for your kind feedback. We are currently reviewing our free tier pricing scheme. We will notify you again once we had review is complete.
On the upside - great and helpful support. On the downside - annoying popups that cannot be removed and conflicts with some other apps (which support promptly helped me resolve)
Developer reply ·
Thank you for the good review. Noted on your feedback in regards to the pop-ups. We will review it with our dev team on this.
There are some improvements to be made to make this app ready to use, but the team is quite reactive and willing to improve small defect.
Developer reply ·
Thanks for your feedback. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear form you soon!
It was hard to fit to my theme though, they worked hard to make it. Functions are good and easy to use.
Developer reply ·
Thanks! We are always happy to help so don't hesitate to reach out!
The app is good, but it would be really helpful to be able to download a csv of your pre-orders, and to be able to sort the orders better on the analytics page. The app is simple and does a good job. The customer service is really helpful and the app saves us a lot of time. We've had plenty of pre-orders and it seems really clear to the customer that they're pre-ordering.
Developer reply ·
Thanks for your feedback! Suggestions like yours make us become even better :)
Great app! appreciate the quick customer service and follow through! The app works well and was fairly easy to install - it seems a bit expensive but I am glad it has a lot of flexibility.
Developer reply ·
Thanks for your feedback. Please know that it's really important for us to keep our clients satisfied, so please drop us a line at your convenience at contact@spur-i-t.com in order to discuss the situation. Hope to hear from you soon!
Good app. Definitely helped us to keep sales even when we out of stock. It might not work well with not basic themes but custom configuration is available.
Had some troubles getting the app to work correctly on my shop. The preorder button worked great when viewing the product page, but it required custom coding to show up on the homepage. It also automatically added 2 items instead of 1 into the cart by default and i was receiving customer emails about the issue. Customer support was helpful and fixed the issue so that's a plus.
You should have an option to pay a deposit for non stock pre order items and pay the balance when the item is ready to ship.
At first, we had a bit of trouble getting the app to work. Support was extremely helpful and worked on fixing all of the issues with our theme. So far, it's working great, especially during the busy holiday season!
We have experienced several bugs implementing this app. However, their customer support is top notch and have gotten our bugs fixed very quickly. If it had not been for their customer support being so quick and to respond and fix these problems we would have gone to another app. Now that the bugs are worked out I highly recommend this app not just for functionality, but for their support as well.
This is a great application with excellent customer support. Installation was not 100% straight forward but the developers were incredibly responsive with getting us running. We look forward to the ability to see all pre-order enabled items in a list.
Amazing customer service! I was having some problems with integrating it properly on my site, but they were extremely responsive and went in and fixed everything for me - and very quickly! It was great. The app itself is also very useful, but there are some things that could be better: The things that could be improved - the pre-order button should just automatically adopt the same style as your add to cart button. You can customize it manually, but it's still not quite the same. - there should be a way to bulk edit the tooltip (description) for your pre-order button. I use it to say when the items are going to ship. I have hundreds of products and at any one time over 100 can be out of stock. Right now, I have to search for each product manually (by title) and go in to edit this info. Very time consuming! Especially since I am pulling it from a spreadsheet, which would ideally just be uploaded.
I'm giving 4/5 stars as I haven't really seen the results yet of installing a pre-order app on my site. I just want to say that the customer support is absolutely fantastic! Philip has been friendly, prompt and informative! Excellent! He helped us install the app to our store - and even customised based on our store design. Thank you!
Great addition to an online store - customers can now pre-order items that are due for arrival soon. And it was easily installed in a flash.
This app will be hugely helpful when we launch our next pre-order product. New users should be aware that the screenshots the developers provide of their app in action imply a "Pending" payment status is possible (i.e. charge for the product later, perhaps when it's ready for fulfillment), but this is just a setting in your Shopify payment settings (you have to select an offline payment method, such as Cash on Delivery). Everything else about the app is great. The ability to customize your settings within each product is insanely helpful, and overall, using this app is an AMAZING step up from just listing your product as a pre-order in the product title and description. The more clear we can be as sellers about when a product will be fulfilled, the happier our customers will be with us in the long run!
We integrated this into our store as we launched, and it was a great way to handle some tricky user experience / fulfillment challenges of a new store. If you are going to have pre-orders, this will save you time and energy.
We needed to create a 'pre-order' button, but none of the recommendations from Shopify Docs would work for us. This app does the job and is very easy to use.