TA AI Product Labels & Badges
by Tech Arms · launched
View in Shopify App Store ↗Reviews (1427)
Very quick response, friendly support and issues can always be resolved! Dear MeowBaby.de, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support@tech-arms.io
Very prompt response from support channel Dear Koyo, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support@tech-arms.io
Great app, there are a lot of little UI/Ux elements that feel they could be improved for readability, and I find it can be a little clunky at times; but their support is top notch and they were able to get us running quickly when there was compatibility issues.
Developer reply ·
Dear CameraClix, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support@tech-arms.io
Developer reply ·
Dear Cupplement, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support@tech-arms.io
Developer reply ·
Dear Bicicletas Wynants, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support@tech-arms.io
Developer reply ·
Dear JODE, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support@tech-arms.io
Developer reply ·
Dear Fine & Mine, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
Developer reply ·
Dear outdoorlife.ae, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
Developer reply ·
Dear Alaya Official, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
Developer reply ·
Dear farmlands-nz, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
Very helpful and attentive team. They have gotten all of my issues fixed.
Developer reply ·
Dear Attic Ease, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
Not using all the different parts of the the app just yet. However, I installed a couple of badges and had trouble setting them up but the support was very quick and helpful to respond.
Developer reply ·
Dear Belly Bliss, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
Es un app que he usado por años y siempre me ayuda a mejorar mis conversiones
Developer reply ·
Dear SCHUTIQUE SHOES, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
Developer reply ·
Dear Be You Boutique, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
timely customer server，good
Developer reply ·
Dear TianaHair, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
Had some problems with the app initially but received amazing assistance from Sean! After Sean's help the app has been working well.
Developer reply ·
Dear B2B Preorder Store, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
Developer reply ·
Dear VersaDesk, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
Very good app, but what would make it perfect is if... if there is a 10%, 25%, 50%, etc group of badge/labels, there needs to be matching 5%, 15%, 20%, 30%, etc (you get the point) - basically ever 5 step percentage should be matching. For my BFCM sale, I had 10%, 15%, 20%, 25%, and 30% discounts, but there was not one single "family library" of the same/similar icons that had all these percentages (I think maybe the super generic ones had them all). Anyway, having mismatched icons didn't look overly professional IMO. Yes, I could make my own, or find my own.. but that's why I'm paying for an app - to not do that. Another strange occurrence happened. When I used a bulk-price app to change my prices, BSS recognized those when I used the percentage rules in BSS. But, when I changed the price manually, and changed the compared to price manually (discounting by 30%) the BSS 30% rule didn't pick those 2 products up as being discounted by 30%. Not sure what that was all about. Anyway, very very good app. I just would want to see a complete family libraries of 5% through 100% off (ever 5th percentage step), and matching "SALE," 'Buy X, Get X," "Flash Sale!" icons that could be used to match the 5%-100% icons. Make true families of icons.
Developer reply ·
Dear The Painted Heirloom, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
Ist ein komplexes tool und wir müssen noch sehr viel lernen. Aber wir werden es auf alle Fälle behalten.
Developer reply ·
Dear Wohnmomentum, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
Very thankful for your help!
Developer reply ·
Hi Edorement, Our team has investigated and resolved the issue, ensuring that everything is now functioning as expected. However, we haven't received a response from you yet. Please respond to the email, and we’ll be more than happy to assist you further. Your satisfaction is incredibly important to us, and we’re always here to support you Thank you for your attention, and we look forward to your reply. Best regards, BSS Commerce Team
The app works well but it's not the most intuitive. If you have many badges you have to create sets/combinations of badges and then link them to each variant or product - it's a bit clunky if you have many badges/combinations but it works. Also there is quite the noticeable lag when the badges load on the store or when toggling through the list of variants. It's not too bad but not great (I assume their code slows down the store). We have a very old theme (perhaps part of the problem) and so there were a few glitches getting the badges to show at the right spot, however BSS has a very responsive and sharp support team. Thank you Mabel for all of your help! I gave 4 stars but would have given 4.5 if I could. Overall a good little app!
Developer reply ·
Dear Compostable.ca, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
Liaised with Mabel who was extremely helpful. She took prompt actions, multiple and timely follow ups and resolved many of the queries efficiently.
Developer reply ·
Dear BabyRest, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com.
It is easy to use and they have good customer service to support your needs and answer your enquires
Developer reply ·
Dear Indeed laboratories, Thank you for your kind words and the 4-star rating! 😊 We're thrilled to hear that you find our app easy to use and that our customer service has met your needs. We're always here to help, so don't hesitate to reach out via chat or at support-sbc-ta@bsscommerce.com if you need anything else. We appreciate your support and look forward to continuing to serve you!
Very pleased with the label and badge app by BSS - it is simple and works! Sometimes it takes a few times of loading for the labels/badges to show, and also have a single time when I needed technical support to fix it. So a 4/5 until it is more stabile, but again, very pleased.
Developer reply ·
Dear LightCase, Thank you so much for your feedback! 😊 We're glad you find our app simple and effective. We've addressed the issues you mentioned to make the app more stable, and we hope you'll continue to support us. If you need anything, feel free to contact us via chat or at support-sbc-ta@bsscommerce.com.
works fine, easy to use. doesn't really work on my phone but works on the pc version
Developer reply ·
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.
Developer reply ·
Thank you so much for such a valuable review. However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further. Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there. Thank you so much!
Overall is pretty good. Does what we expected. We only use the badge feature now. The UI of the app can be more clean and user-friendly. But their support team is really good, quick response, resolved our problems quickly and well.
Still new to this app, but very pleased so far with value and have received excellent customer support in resolving incompatibilities with our theme. Each issue was resolved quickly and communication was excellent. The resulting product labels are really eye-catching and helping promote our reduced products. I am sure we will be using this app far more over coming weeks / months.
Developer reply ·
Thank you for such a valuable review! We are so glad to hear that you are enjoying the value and customer service we have provided. We are thrilled that the product labels have helped promote your reduced products. However, dropping a 4/5 star review means you are not totally satisfied with the app yet. We look forward to having you use the app more in the coming weeks and months so that we can assist much further and help you revise your experience. Again, thank you so much!
App support team has been very responsive. Will continue to use!
Developer reply ·
Thank you for sharing your experience with the app. It sounds like you've had some difficulty when using it and I apologize for the inconvenience. We understand the importance of prioritizing customer service and strive to provide support during US business hours but currently have business limitations. We appreciate the time you took to leave your feedback and thank you for your understanding.
App is good, lost one star as it can be a little buggy in terms of caching and you do sometimes have badges/labels showing up in random places BUT I can't fault the customer service. Response within 30 mins always and usually a fix 30 mins later. Jena is particularly amazing. Reasonable value for money too. I recommend.
Developer reply ·
Thank you so much for your kind words! We are glad to hear that you have had a good experience with our customer service and appreciate all the compliments about our agent. We are glad to hear that you are recommending us and appreciate your feedback.
The customer service is top-notch. I think it will work if they keep working with us to get the app where it needs to be.
Developer reply ·
Such a pity to see that our app didn't work well with your theme. However, kindly understand that Pipeline is a custom theme which is provided by a 3rd-party provider on Shopify. Also, every theme has its own structure and every site has its own 3rd-party apps installed. Thus, you can reach out to us for further assistance and our team will for sure help you out. Hope you will give us another chance assisting much further on this. You can contact us at sales@bsscommerce.com or via our Live Chat icon from the app and our agent will be right there.
great customer service, fixed a minor issue with how the badge was showing on the website very promptly.
Developer reply ·
Thank you for your rating! We appreciate you recognizing our great customer service and our promptness in fixing the minor issue with the badge. We are thrilled and appreciate your business.
Out of principle, I never rate 4 stars, but I can say it is almost a 5 star rating because the help I received was almost instant and the communication was very easy with the support team. Jolie and Cao helped me resolve the bug like issue on my store front that came with the label. Very useful app and it has diverse settings so I liked it. Thank for helping me :)
Developer reply ·
Thank you so much for your 4 star rating! We really appreciate that you found our agents to be helpful, and it's great to hear that you found the app to be very useful with its diverse settings. Our goal is to provide the best possible customer service, and we're happy we could help you with the bug-like issue. Thank you for your support!
The app is very easy to use and has the right functionality. There were some display issues, but support was very proactive in fixing them.
The technical team has finally solved all the issues of the APP and adjusted it to the shopify theme. Thank you so much!
Developer reply ·
Dear, Kindly receive our sincere apology for your experience and for our delay in response during the weekend. When we came back to work today, we immediately checked the issue and informed you via ticket #39770. Can you kindly check and allow us to fix your experience. Thank you so much. Best, Steph and the team.
The customer service team is so helpful and quick! I'm enjoying this app to display when I have products coming back soon.
Developer reply ·
Great thanks from Gigi and the team. Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need. Cheers!
