Tiege Hanley
United States
Reviews (6)
The app initially didn't work on our store but customer service was very helpful and they help us to make the app work in our store. They were always very attentive and the communication was good.
Developer reply ·
Thank you so much for such a valuable review. However leaving a 4-star review seems like you are not fully satisfied with our app and support yet. If that might be the case, hopefully you can share us some more insights so that we can assist much further. Don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there. Thank you so much!
Great app, great team! The dashboards are easy to customize to highlight our most important KPIs. Building custom reports is really easy, and our Marketing team logs in daily to analyze campaign performance. The service and support have been A+. They instantly became a critical part of our Data and Marketing tech stack.
We've been a Refersion customer for about 5 years and the team has always been great to work with. Recently, we were working on a project to connect Refersion to a landing page platform and Andre from the team was a huge help to get the project completed!
Fool me once, shame on you. Fool me twice... actually there won't be a once or a twice because you're blocked by No Fraud. If you exchange money for goods or services, No Fraud needs to be part of the plan. They will stop nearly all fraud, and make it too hard to come back and do more. They are excellent at this, their primary task. Beyond stopping fraud, No Fraud is the most consistent and reliable vendor we have any type of partnership with. None of the API mess ups, missed refunds, fumbled cancels, and other poor performance we've occasionally had to have a truth-telling meeting with a vendor about. Gold standard at all nuts and bolts interactions. Excellent responsiveness to questions. And yes, nearly all fraud stopped.
The setup support has been outstanding from Alex. I've been getting detailed responses with screenshots for my questions.
Developer reply ·
We're thrilled to hear that you've received outstanding setup support from Alex! It's great to know that Alex has been providing detailed responses to your questions and even including screenshots to assist you. We strive to offer comprehensive and helpful support to ensure a smooth setup process. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help you every step of the way!
Best-in-class recurring payment (subscription) integration on the market. ReCharge has everything you need wether you are just starting out or have an already established business. Exceptional customer service who always go above and beyond. Extensible platform with an amazing api allows for customization and scale as your business grows. I couldn't recommend ReCharge enough!
