SC Product Options

Great app with great customer service. Highly recommend

SC Product Options continues to make it easier and easier for us to add options to our listings the way that we want to.

The app is sometimes not the most intuitive to use but the customer service chat is quick, helpful, and friendly. They take their time to make sure the find the solution to every issue.

They were very helpful trying to customize the app for me, even though they were limited by Shopify policy.

Very fast to help update the theme we use. I'd give them 1 more star if they just had a way to bulk upload for those of us doing large datasets.

We have been using this app for a few years now and really love its functions. With this app, our customers are able to customize their roller skate to build it exactly as they dream of! I don't know too much about coding and this app was easy to use and implement. If I ever need assistance, their support service was speedy and helpful.

Great Support, patience and kind, we worked a couple of hours to fix the bug on my page. Stop working after 5 years.

Very easy to create customisation options for products. The team also responded quickly when we were facing issues.

Good options app that after 8 years of using needs development. It doesn't work with Shopify Markets. Your option prices are either showing including VAT/TAX to everyone around the world, or they aren't. Also it doesn't work with Translator Apps, so your Product page descriptions etc are translated but your options aren't. If you are just selling in one country, with one tax system in one language, it's a great Options app which have used for a while. Also on the plus side, really quick responses from the support team, whom since they have been taken over by Shop Circle, knock BOLD out the park in terms of quick support. Shout out to Alina in support who was very quick in her response and helping out.

Hard to use for a newbie, but an AMAZING team that always helps me out, even for non app related issues!

The customer support is great! I was stumped about a problem I was having with an option set and Ahmed Piric was able to go in and fix it within a few days. Very helpful!

Great app, does exactly what you need it to do without any real issues at all. Not compatible with some wholesale apps, but they'll let you what you need the wholesale app devs to do to get it fixed.

being able to request order notes for each item makes thing a lot eaiser. The customer support was good.

Team is very responsive and have been happy to help us with both our customs issue as well as basic set up and installation. Excited to use the product for our shop

This app solves most of our problems we were hoping it could, and customer service is helpful and prompt. The new Dynamic List feature is great for us because we can have new products automatically have Option Sets applied to them rather than manually needing to select each new item within the app every time.

The app has its limitations but for the things it does offer they do work well and gives me some customization further than what Shopify offers natively. Their customer support is also very prompt so if you have any issues they are usually pretty good about getting back to you quickly and fixing any issues.

A good app, but could use a little more polish. Luckily, customer service is generally very helpful.

I had great support from Kenan helping me deal with an important issue of customers not getting charged for add-ons. He went through and figured out where the issue was and fixed it and said we won't have that problem anymore.

UPDATE: After submitting my review and describing this flaw publicly, the app developer reached out to set-up a web meeting in order to fully understand and work on a fix for this issue. After a few weeks of back and forth and rigorous testing, I'm a happy to report that the developer has successfully resolved this flaw. I'm therefore updating my rating accordingly. If they are able to address another limitation that I've had with this app over the years, it'll be a perfect rating from me. We'll see what happens... --- WARNING! I've been using BOLD Product Options for over 6 years on 2 different Shopify stores and it's been great...until now. When recently integrating it into my newest (3rd) Shopify store, I've discovered a substantial flaw that's new to the app. If you update any of your product/variant prices within your Shopify product database, all product options that use the product will NOT receive the updated pricing. In the past, you were able to click on a 'Sync with Shopify' button which would update all products/pricing within your product option sets. This no longer works. After communicating with support, they have confirmed that the only way to have the pricing update is by manually re-saving your individual product options. So basically, the app functionality has been rendered useless for anyone that has the need to update their product pricing. Manually re-saving hundreds of product options anytime you have pricing updates is not exactly efficient. So this being said, if you plan on having a large amounts of products and product options sets, and will have the need to update your product pricing in the future, this is NOT the solution for you. Until they resolve this critical issue, I can no longer recommend this app.

We are using this on our iPad kiosk sales site and we love it. Bold is really doing some cool things with Shopify apps, I wonder when Shopify will just decide to go ahead and buy them and roll their functionality into the Shopify core offering... They really help out with their live chat support, too.

It takes time to be attended but the support is very helpfull.

Overall, I like the app. I've been using it for a few years. It handles most of what I need. Their team is very responsive and helpful whenever I have an issue, so I really appreciate that. I recommend giving this app a try!

Jeff rocks! He totally helped me out! We have struggled to get Shopify live - we have been using Product Cart for over 10 years. with over 50K SKUS, lot to move over and a lot of change. Looking forward to expanding how we use BOLD!

OK, so I do find Bold Product Review very useful in my situation, because I have variants and conditional logic, Bold made it possible However, my social sites (Instagram & Facebook Shops) that link to shopify store does not show any of the Bold Variants such as size, color, anything at all. I had to take it down for now and will have to think about my options. That was a big bummer, hope they will be able to change that in the future.

The team was very helpful in guiding me through the personalization process and did some onsight demo work, our company decided to wait till we had more customer feedback before using the full personalization tools. Very grateful to Jeff at Bold Product.

Good option app and easy to use. Good fit for a light user. The only concern for us is it's kind of hard to manage the options if you have a highly complex option structure.

Bold Product Options was great but has stopped working in the past week. No response from the new owners Shop Circle yet. Their support portal seems to be broken also, can't make an account to view my support ticket. *Update, finally managed to speak with someone on live chat & they fixed the issue within a few minutes.

Hello, take this app since 2 years, but not there a lot of problems since orders from 08.11.2022. Can you repair it? Just shows me [FILTERED]. Thanks

Customer service is fast and helpful. We had a problem with one of our product option sets and the representative I spoke to, David Thistlethwaite, was quick to respond (within 24hrs) to our questions. The problem we were experiencing was something Bold hadn't encountered before. After going back and forth for about a week, the problem was resolved when David suggested a work-around that ended up fixing our issue. Apparently, we may have exceeded the limits of one option set so all we had to do was create an extra option set for the remainder of the products. While it wasn't a clean resolve, I did feel like David had tried everything he could to fix our issue. I do have a suggestion, though. It would be helpful to have a toggle switch on the product options. We were running a sale on free customizations (which were the product options we created through Bold), and found that we had to edit the prices on both the hidden product variants created through Bold and the prices on the product options. Besides these issues, our experience with Bold has been great. Thanks for the excellent customer service!

The app helped me solve the problem of limited product options. The agents were kind and gentle while helping me to install the app on my Shopify store. Nice experience there!

Alina and the support crew have helped me out every single time I've had an issue with the install on both of my stores. The app does what I need it to do and the UI is easy to understand. Reasons it's not a full five-star app: It is challenging to make the app work correctly with an AJAX cart. I've had the BOLD team do the code install several times and once or twice it seems like it stops working for unknown reasons. This is offset by the killer support team at BOLD. The other issue is customizability. The display settings are rather limited and while the app has a field for custom CSS, it would be really cool if you could do it through the UI. Silver lining: I've learned a lot about CSS by trying to get my options to look the way I want them to. Still not quite there but I'm getting closer! If there were a few more display options in the app it would be five stars easily.

I've been using Bold to update pricing and product options on our website. Overall, the app is very easy to use. Any issues I ran into were quickly and easily addressed through their awesome customer service. The only thing that has caused some issues is that the option sets I created are not listed in alphabetical order or date modified. It can become difficult to navigate if you have many options like I do. I'd give the app 5 stars if that was fixed!

We use it on the our site called https://theskinmantra.com where we sell laptop and macbook skins , decals and sleeves. This product although not too fancy in appearance, is fantastic while implementing. I had required their support once in installing and the support I received was quite prompt. Thanks

The application is invaluable. It makes doing business for us so much easier. Then I had a technical issue and that is where things got BETTER. The tech support was great the whole way through the process. I was getting emails throughout the day with updates. Great Team Effort. Thanks BOLD.

WORDS OF ADVICE IF YOU DOWNLOAD THIS: save your self lots of time and frustration by reading and studying all the help article FIRST! There is some glitchiness that happens here and there where the product options won't show up or the conditional logic won't work properly. The app does work but for me, it took a while to get it working properly...... I use this app for the bakery - we literally have unlimited options and combinations that affect the pricing. The app is really great.

I have to give the customer service support team some recognition here because they were extremely helpful in helping me get set up with using this App. I had some complicated logic and they really worked with me to get it to work. Have to give Rick a special thanks here. We are still deciding if this app will work for what we are wanting to do. But I would recommend anyone that is on the fence to certainly give them a try, because the app does offer some cool features and the support is there to help you through. Especially if your logic and needs are not overly complicated, the app will work great. I would certainly recommend.

The app is good for creating the options. The support is quick and good. The app is worth a trial and can be used if suits the needs.

We use Product Options heavily in our store and very possibly to a larger extent than any other store. The issues we have had with the app are limited, and the provided customer support has always been good. Aman was my most recent support rep and we greatly appreciate the time and energy spent dealing with us.

This is an incredible app with some GREAT features. And it does ALMOST everything we want it to do. Only reason it doesn't get 5 stars is because there is some room to improve (which their reps have even said is in the works). Additionally, the tech support for this app is INCREDIBLE!! I would give them 4.9 stars (only wish they were a little quicker, but usually within 24hrs.....I'm impatient). Samuel L was super helpful on our last inquiry, which was probably SUPER easy for him but gave us the attention and consideration that made us feel comfortable. As our experience with this app grows, we will definitely provide more reviews. Great app for stores that offer lots of customization and options. OUTSTANDING tech support!!!

Product Bold Options has been a lifesaver so far for our online shop. Our products have multiple dropdown options, some that affect price. Not sure how we would manage that without this terrific app.

I used this app to set up options on my online store. I love it but i want to be able to have one selection box for three choices and at the moment the app doesnt allow it. My Guru was Cody whom was very he;pful.

sometimes the support can be a hassle but for the most part the app works for what I need it to.

Good app. Good people. Sometimes support is unresponsive but when they do respond they are very good.

Good but not quite there. My goal is to create a product page with a tight set of menu options that can be expanded when chosen. Conditional logic works great for this but I would like more controls. For instance, the product description takes up a great deal of page space. I would like to see a description narrative that could be read and then collapsed. I have seen this on other sites where there is a "pull-down" widget that allows you to group text and options for selection when expanded and then collapse when done. See example at https://shop.nationalgeographic.com/product/clothing/men-s-clothing/15-pocket-travel-vest for example.

A great app for creating customized options for the products and the customer service is great. The integration was initially quite tough but has become supremely easy thanks to an upgrade. Works well for my store and looks clean and neat. Options to change the look and feel are few though, which we think BOLD could work on :) Cheers guys

At first we had some issues in the past that took a while to resolve. However, Paul and Lawrence worked with us, and we are now up and running and everything seems to be going good. I must be honest, we have A LOT of option sets, and we pushed the software to boundaries it may not have been designed for. We did experience some of the negative sides of things as mentioned in some of the comments, but they stepped up their game and made things right! I must give them credit for that. Thanks guys for all of your help!

The options are excellent but it can be improved by allowing grouping features such as accordions to better organize the options. This improves usability and avoids cluttering the page especially when the number of options are large

Good app! Does exactly as advertised! The customer service was excellent, MC was quick to help, easy to work with, and helped greatly in solving out issues.

Amazing App!! It saved me prob over 50 hours bec my site has tons of diff options. The only prob is that it doesnt work with every theme so make sure your theme works with this app.

It does the job, but it is the most expensive app I use at $20/mo and still has weird glitches and snafus. Every once in a while all the connections I build just seem to randomly break and I have to rebuild them. Behind the scenes, the use of the hidden products are clunky: they junk up my product list and don't translate well when importing into my shipping program, such as onto customs forms, because they are being imported as a separate product rather than a product variable. But it was the only working option for conditional logic options (at least at the time I purchased it), and it allows me to increase the options above the Shopify allotment, so I keep working with it. And their customer service is pretty good.

Has good options and does everything I need in terms of adding variable options to products beyond the standard Shopify features. That said, the level of modifications is very large and it's scary to think of what might happen should it ever stop working.

Great application to use for creating input text and drop down menus. We are able to breakdown the inputs required from the customer line by line to get the info we require. We have seen an increase in sales due to the new functionality of the website. support team is really helpful and are able to find solutions to a few teething problems I had. Back support is so important.

Great thank you very much, the process was quick and easy and worth the money to get it done.

This program has been great to use. It is relatively easy to update the options feature. The only downside is we would have to get the site recoded if we changed themes.

Really good, flexible app. Not exactly what we need but very helpful customer support so I would recommend it, and would consider using again in the future.

This was almost exactly what I was looking for in order to offer different options within my store. The installation process was a bit challenging and if you are not an expert with HTML then I would highly suggest going with the install set-up the bold team offers.

Just the drop down system we were looking for, its worth upgrading to premium to be able to make the conditions. Their customer service is really helpful too!

I'm on my trial period and I can say the app is great. The support it's great (Ron was my assessor) because they solved my installation problem in hours without an extra charge. My only recommendation is make more clear the installation steps, because it starts really clear, but later there are some confusing points. But they solved it fast and great, and the App is very complete. I will buy the Premium Plan. I recommend it.

It took a while to set this up and I would recommend spending the money to have Bold update your code. My questions were answer quickly and I like the look of everything now.

The BoldApps team has been super fast and helpful in helping us get Product Options installed. The product options plugin is a great tool that has helped us streamline ordering processes, making them more informative for our customer and reducing back and forth to get customization features settled.

User friendly and very flexible app. Surely the best of his kind! Plus, its compatible with the Quantity Break app... A powerful combo! Unanticipated complexity with the integration but they provide awesome support. With the free 14 days trial, you can't be wrong.

We are using the Product Option from Bold at our new website. It is a great App to give you the liberty to create options to sell products!!! Very easy to manage and to create all options needed. The only downturn is that there is no way to control inventory with sizes available per product... Other than that it is great! I am sure it will be very helpful for lot of websites!

Our products require more options that Shopify is constructed to deal with natively so we were forced to find a solution elsewhere. After doing some research we settled on the Product Options app and it has been just what we needed. We've been able to give our customers the variety that they wanted and increase our functionality. Now that conditional logic has been added we're excited to take advantage of it and streamline our inventory even more.

Love this app for our jewellery customisation. Great instructional videos, easy to use, great support

Conditional options require an monthly $ upgrade. And installation is tricky, but Bold Apps offers the service (for a fee). The customer service has been top notch.

Intuitive and super simple - deploy optionals across products with ease and differentiate optionals amongst products in the same simple fashion - fast and solid!!!

This is exactly what i'd been searching for before i decided to use Shopify . Hope BOLD will start provide some concessions if people want to use a couple of their products and features .