ReviewXpo Product Reviews App

This app has been pushing malicious and phishing code to our website, do not use! In late September we detected malicious code being pushed from the app that attempted to hijack our store customers during checkout by redirecting them to a look alike website and domain. Our security measures stopped this from occurring and we notified the developer, we have yet to receive a response. In early October we detected an update of the malicious code now trying to install malicious code on visitors devices, again our security systems neutralised this and again the developer was informed via mail and their chat feature. Again, we have to date not received a response from the developer...something which is incredibly concerning given that this malicious code is being pushed directly from the app. This review forms the final attempt to inform the developer of this situation, failing which this will be reported to Shopify to have the app suspended.

I downloaded this app to give it a try as I received a promo code when I purchased a Shopify theme. The code didn’t work and kept coming back with an error. I reached out to support and the first time it took them 5 days to respond asking what the promo code was I was using, I had already provided this in my support request. Two days now since I replied and still nothing, all I can say is first impressions are stay week clear of this company as they obviously don’t have any interest in customer service.

It worked well at first, but as I added new products, the reviews from other products were incorrectly assigned to the new ones, which should have had zero reviews. I contacted support, and they requested access to my store and three days to fix the issue. I told them I only had a few hours. They made me wait three hours, only to say they couldn’t fix it and advised me to delete the app. Not only did they never log into my store, but they also requested finance access on top of store access, which I found very suspicious. Luckily, I noticed and unchecked it. I’m now using a different app and have no issues.