Pumper Bundles Quantity Breaks
by Profit Pumper Bundle · launched
View in Shopify App Store ↗Reviews (3388)
So far so good. support seems good too. Thanks
Shruti me ayudo demasiado con mi verificación, excelente app para ofertas
The product works as expected, though there is room for improvement. I especially want to mention Vijaya, who helped me with widget customization. Her support made the setup easier,
The app works really well for increasing average order value—my AOV definitely shot up after setting up the bundles! However, the app script/code takes a noticeable amount of time to load, which occasionally slows down the website. If the developers can optimize the load performance, this would easily be a 5-star app.
Can't say for sure how well the app works just yet. However, Shruti was very helpful and answered all my questions.
GOOD APP! Mithun was really kind and helped me check the problems and fix them!
Praveen who works for the support team really puts in the effort to make sure that everything runs smooth with no questions asked
It was a good experience and I am getting quick replies to my replies.
The agent Gourav was very helpful in helping me set up my "mix & match" bundle. It displays well and didn't take long to fix, however I am unable to publish at the moment, due to a default issue with Pumper. The bundle is adding 2 units with 15% off, but also adding the single product. This will be confusing a frustrating for the customer, so I am wary of publishing this until this can be fixed. Thank you for your help Gourav, and I hope this issue can be resolved very soon.
The experience is really nice with the app. It is easy to use with a great ui. Customer support is very nice as well, especially Najmus from the team. He guided me very well whenever I came across any issues or needed general help. Great app, great team.
Najmus was great. I was frustrated and he was able to walk me through with an article and screenshots to make sure I had the page the was i needed it to be.
I had a fantastic experience with Shruti from Pumper Bundles. She did an amazing job assisting me with setting up the app on my Shopify store. Shruti was incredibly helpful, patient, and knowledgeable throughout the entire process, making everything simple and stress-free. She took the time to ensure everything was working perfectly and answered all my questions along the way. It’s clear she genuinely cares about helping customers succeed. Its unfortunate that this app as yet does not marry with afterpay (onsite messaging) at the product page. It does calculate is correctly at check out after testing but I have been advised that it is in the pipeline for the future. Thank you, Shruti, for your excellent support. I truly appreciate it!
It is awesome, and special thank to praveen for the great support
Die App ist bis jetzt cool und Bedienungsfreundlich. Bin diesbezüglich recht überrascht, da ich auch die Kommentare hier gelesen habe. Ich vergebe nur 4 Sterne, da ich die App noch nicht so lange nutze. Dank Praveen ging die Bearbeitung recht schnell, da muss ich ihm die Arbeit loben. Danke nochmal für die schnelle Hilfe und Freundlichkeit.
Merci beaucoup Dinesh! J'ai ete coince et vous m'aviez aider.
It took some time until I my problem was understood, but then the fix was implemented very quickly! Thank you, Najmus!
Totally amazed and satisfied, we got a chat with one of there online contact person (Shruti), thought its a chatbot but the she was actually live and helped us really well, time & professionally.
Praveen is patient in solving my questions. The app is easy to use.
Support was great; the app was not so straight forward with setting up the compare prices but support was able to clear it up. Gourav helped a lot.
Customer service is great. I have spoken to Gourav a few times about issue I had. He was very helpful and answered my questions quickly. Would love to see a few updates for mix and match bundles. The app is very easy to navigate and use, customisation is good.
muy buena atención por parte de Bhushan., muy amable y rapido
Too early to tell how well the app will work for our needs but the support team is top notch. Gourav quickly helped with all my questions and solved everything.
I have just downloaded the app, and so far it works much better than any other app I have found for the same purpose!! I only experienced some glitches in the app, but support is on it and is very helpful! I spoke with Najmus, who has been super helpful with several of my requests and questions during set-up - very thankful for that!
Gourav was very helpful with assisting me in editing my bundle appearance and functionality, and provided custom support. The app is very good, although there are some functionalities that they could add to make it even better. would definitely recommend
thankyou the service is very professional and chat support is very helpful
Great job they helped me with exactly what I needed. Thank you so much
My first time experience was pretty good. I went through the verification audit process with Gourav from the support team. He made sure everything was working correctly and guided me through making sure my setting were correct. There seemed to be a few options that weren't working properly, but he made sure I adjusted my settings so that offers worked as intended.
I like the product and there is something to be said for the idea of having a good customer service experience, but maybe because I have over 40 years experience in the IT industry the idea that I need something I have created verified and for that to take about 10 minutes when it needn't. Forcing somebody to interact when it is not necessary to do so surely clogs up support for those who genuinely need it
chat is very gentle and fast,I was helped by a girl named Shruti..very helpful
The app could not segment my customers into groups with different benefits
Customer service was great. Gourav fixed an item before I found it while we were on chat. He was very pleasant and responsive and stayed on chat with me until I had everything figured out.
This rating is for their service and responsiveness - very helpful! I have yet to see if the app will increase sales as it's only recently installed. Hoping for the best!
Impressed so far! Pumper App was very easy to navigate and quick to set up, did not even watch a YouTube tutorial. Prompt support from Shivani on chat confirmed I had created it successfully.
Good app, and was easy to set up. The only thing I dislike is that the quantity break discount can only be used once in a cart. So if a customer wanted to buy 2-3packs of an item they would only receive the quantity break discount on one of the 3packs. But the support team did inform me that they are working on adding this feature.
Najmus was very helpful - I do wish there was a way to bundle the same product in multiple packages. He said that was in the works.
Original reaction: Not recommended. Support sought immediately after installing. Got response: "Install it please" That was precisely the reason for contacting the support. Update #1: Not sure, if Chat log can be provided by Shopify to prove that support was contacted and got the above reply. Let me know and we can seek Shopify’s support to get the required information. Update #2: After the teething problems of the newer application, we were approached to give a second try. Their team has improved and support is upto the mark. Kudos Raj for turning it around so quickly. One suggestion though, total of bundle original cost should be automatically calculated instead of we hard coding in the number, as with multiple currencies the hard coded $ number does not suffice.
Developer reply ·
Hello, Our team strives to maintain a swift average chat response time of approximately 21 seconds from Monday to Saturday. Yet, upon review, we couldn't locate any email or chat ticket from your end. It's possible that you may have submitted your review for a different app or contacted the wrong support channel. Please feel free to reach out if there's anything we can assist you with. Thank you.
My request was handled by Shruti. She met my requirements well including the theme compatibility check, the offer setup. Thanks!
