Norfolk Deli

One of what appears to be many hundreds of Shopify Stores being bombarded by card testing bots. The install was easy; I needed a little guidance and spoke to Annette, who was very helpful and managed to get the App up and running to start blocking bots. I have blocked some already, which i am very happy about. This looks like a very useful tool in the constant battle to ensure data is secure, etc. Thank you, Annette for your help!

The problem with Instagram these days is that it is very easy to be tempted by something that doesn't sound feasible for the price, only to discover that itwasn't/isn't. We are a very small business, and yet we need to use all the tools used by the larger businesses. We were using Kalviyo, and yes, it was good, and yes, we were not using it to its fullest extent because, quite frankly, we're too small, with not enough time to make as much use as we maybe would like to. My biggest gripe, therefore, was a) the monthly emails we would get telling us that we were reaching our limits and b) the monthly bill, which, whilst not large compared to many, was something that was becoming more and more difficult to justify. I decided after a little bit of umming and ahhing to bite the bullet and make the switch. I am absolutely delighted to have done so. Not only was the transition as painless as it was promised, but without all the add-on features being added by Klaviyo, the Spoks platform is easy to use, easy to understand and with the mobile apps I can check on my campaigns and flows on the move and even start drafting a new campaign on the move too! I am sure there are some fancy things I could have done with Klaviyo that i might not be able to do with Spoks, but ultimately who cares. This is a very tidy program, with a clean interface and I love it.

I would like to thank Sarah for the support she gave me. She was very quick in responding and identified what I wasn't doing correctly without any judgment, for which I thank her. Excellent service.

Does exactly what it says it would do and that is to protect your data... Can't ask for more than that

I like the product and there is something to be said for the idea of having a good customer service experience, but maybe because I have over 40 years experience in the IT industry the idea that I need something I have created verified and for that to take about 10 minutes when it needn't. Forcing somebody to interact when it is not necessary to do so surely clogs up support for those who genuinely need it

Andy was super quick to answer a problem I had forgotten how to fix. The support from Ecomposer is always excellent.

I was having a slight problem as I was completing an upgrading on-boarding process. Paul came to my rescue. Very efficient, very quick and excellent service!!

A great range of apps, very flexible, very useful, great integration with Shopify and excellent customer support