QuickSync: Etsy Integration

So I downloaded this app at the beginning of the year & it just does not actually work how it should. Notice that the positive reviews are generally from users that have just downloaded the app & not used it very long. This is because you will need to contact customer support from the beginning who will ask you repeatedly to leave 5 star feedback before you’ve even had a chance to use the app This app consistently glitched & did not sync with my Shopify website. I generally had to contact support for my inventory to sync on both my Etsy & Shopify platforms after a sale was made on Etsy. This app also would randomly go through & change the inventory for several of my products without a sale even occurring. It ultimately was causing more problems than it created & I do not recommend it

Very bad syncing, keeps messing up everytime and keep syncing all orders all the time - stay away!

The UX-UI of this application is not the best, and the back-end responsible for syncing your products is spotty at best in frequent cases. It will work some of the time, half work other times, and sometimes just not work. Telling me the product is working then wanting me to provide more data for their product to try to fix it again, and again, etc... Support and developers seem to have little insight into what is going on. Avoid unless you have no other options.

As a VIP customer, this was one of the most disappointing experiences I've had with an Etsy integration app. I honestly found myself asking: "Are all the other 5-star reviewers seeing something I'm not, or was my experience completely different?" Before the migration, I spent a great deal of time preparing my Shopify store. I even sent two pages of detailed instructions to the support representative, Joseph. My request was very clear: Synchronize only a few products first so I can review everything before importing the entire catalog. Unfortunately, this request was ignored. Within about a minute, the app synchronized my products from Shopify to Etsy, and many listings were transferred with serious errors. Instead of receiving the careful onboarding I expected as a VIP customer, I had to spend hours correcting listings one by one myself. The outcome was devastating. Only one week after using QuickSync, my Etsy shop was suspended. I cannot state with certainty that QuickSync alone caused the suspension, but I trusted an Etsy integration app to transfer my listings correctly. If there were compatibility or policy risks, I expected them to be identified during the onboarding process—not after my shop had already been affected. This experience cost me a significant amount of time, unnecessary stress, and the loss of my newly opened Etsy shop. Unfortunately, based on my experience, I cannot recommend this app.

Unfortunately, there is no rating lower than one star, because that is exactly what this level of customer service deserves.

too complicated to import. made me scared and did not want to risk it. once installed it already changed how my incoming orders looked on shopify which seemed weird. scaryyyyyy

DO NOT USE THIS APP! Beware, we used this app for many months, and it will be great until on day this app will brick your entire etsy store. Support has been entirely useless. I have lost thousands of dollars in revenue because the plugin changed all of my products prices to $1 and sold out of all inventory on my stock. Support is absolutely useless, and they will not help you at all as your store burns to the ground caused by their horrible plugin.

Be cautious of the 5 star reviews, while the custom service is great, they also try to have you leave reviews. The app consistanly fails, only way I can actually have listings linked is by talking to customer service and I still need to manually update listings if something sold on one platform or another.

This app is continously destroying our business, in the most crucial moments it stops to work and we need to wait assistance for hours and sometimes days while our webshop is being destroyed.

I cannot wait to cancel this app!! I have a small vintage clothing store. I need support listing on Etsy from Shopify. QuickSync has NOT DELIVERED anything but trouble. SLOW service is norm. Their latest debacle is NOT SYNCING several items that sold on Etsy and unfortunately remained available on Shopify. Can you guess what happened? My nightmare! These items were SOLD TWICE before I discovered it. This APP is not QUICK and now it does NOT reliably SYNC!!!

Unreliable syncing, ongoing data corruption, financial loss — and now blame-shifting We installed QuickSync to connect Etsy and Shopify, hoping for a reliable syncing solution. Instead, we experienced repeated data issues over several months, including: Inventory syncing failures from October onward Incorrect stock levels showing on Shopify Multiple Etsy listings being merged into a single Shopify listing Duplicate SKUs generated by the app Etsy titles, photos, prices, and listing data overwritten without permission A US$240 financial loss due to incorrect price syncing Repeated “sync successful” emails when nothing had been fixed We reached out to support dozens of times, and each time we were told “everything is fixed,” even though the same problems continued. We gave the developer multiple opportunities to resolve the issue, including escalations to their senior technical team. The most concerning part came recently: Instead of taking responsibility for the errors, the support team attempted to pin the blame on us, claiming manual edits and duplicate SKUs — even though: We never assign SKUs (QuickSync generates them) Our titles and prices were correct before QuickSync overwrote them Our manual edits were made after the incident to repair the damage their system caused Shifting responsibility onto users rather than acknowledging system errors is deeply unprofessional and unsafe for merchants who rely on accurate inventory and data integrity. We have now been forced to close our Shopify store temporarily to prevent further customer impact while we clean up the damage. Use this app with extreme caution if your business relies on correct inventory, pricing, and listing integrity.

Update: Trotz zwei Wochen intensivem Hin- und Herschreiben konnte mein Problem immer noch nicht gelöst werden. Ich habe mehrere Stunden in den Support investiert und wirklich viel Geduld gezeigt. Leider hat sich das nicht ausgezahlt – im Gegenteil: Es kam zu fehlerhaften Synchronisationen bei Bestellungen und Lagerbeständen, was mir zusätzlich Überstunden verursacht hat. Ich war lange Zeit sehr zufrieden, aber inzwischen habe ich das Gefühl, nicht ernst genommen zu werden. Zudem muss ich mein Problem bei jeder neuen Nachricht wieder von vorne erklären, was extrem frustrierend ist.

Shame on you. Not only are you reverse syncing without my permission, your support staff refuse to escalate this to the developer. I have lost thousands or dollars with you not being able to sync. You will be hearing from our attorney. This is a horrible app and will cost you a lot of revenue in the long term if you have issues.

Their live-chat reply rate is beyond diabolical. I don't get companies charging customers yet not hiring enough reps on their live-chat. Its been horrendous and you can't even blame the person on the chat as they are one person spread between so many other customers. Already regretting installing them. DIABOLICAL.

This app is so easy to use and the customer service is outstanding!!! Highly recommend! UPDATE: There is an issue with this app manually adjusting the inventory in my shopify store to zero. I was only aware this was happening when a customer called about an out of stock product. I had just added inventory and Etsy Quick Sync manually adjusted the inventory back to 0. This has happened at least 5 times in the last 6 months and each time I am assured the developers fixed the issue. It just happened again yesterday and now I am being told since the adjustment happened 2 weeks ago I have to wait for it to happen again because they don't have logs to check that far back. Currently looking for another app.

ROBOTICO PER NIENTE DI AIUTO

BUYER BEWARE! This has been a nightmare. Listing Titles, Descriptions (Bullet Points) and Images all needed repair. Your so-called “Fetching” erased a significant portion of my 7 year old Shopify SKUs. It will take weeks to repair. I didn’t think it possible for QuickSync to destroy BOTH my Etsy Store and my Shopify Store. Your “Order Syncing” is nonexistent without contact information, billing and shipping addresses. A non-starter. One Customer Service Rep was so rude and unhelpful, he would not last a day in my employ. (I think you can figure out who this is by reading the entirety of the 5 day thread of issues). QuickSync’s performance would be laughable if it weren’t so sad. I will reach out to Shopify to let them know my experience.

** ATTENTION!!!** Be very careful with this app, especially if you manage a large number of products. It syncs your shop, but product variants will be delivered without their pictures, which you’ll have to manually fix yourself. Navigation is confusing—my entire Etsy shop (580 listings, 3200 products) was imported into Shopify, and now I have to manually assign categories for every single product. The worst part: this app completely messed up my inventory on Etsy. It changed product quantities,for example: where I had 33 pieces total, it now shows 33 pieces **for each color**! After hours of discussions and promises from support (Omar, Khaled, Jayson) to fix or at least provide a backup, **nothing** was done. Finally I got answer from them: unfortunately there is nothing to change. Now I’m facing a week of manually fixing everything myself. Absolutely horrible experience, and I’ve never dealt with anything this bad. Avoid at all costs!

This app duplicated HUNDREDS of Etsy listings from my Shopify store, auto put them as active, and cost me so much in listing fees. 0/10 this app shouldn't be allowed on the Shopify app store

wont work

I've given this app way too many chances. I have linked it to my Etsy store and it de-activates my Etsy listings. Then I have to divide the quantities of stock between the stores manually. 200+ of my listings are de-activated as of now despite listings sharing identical SKU's. The amount of sales and fees this app has cost me is in the hundreds. I have customers constantly asking me when items will be back in stock because of this de-activation by this ridiculous app. It was only good for the first few months then they did something to ruin the app. I'm so very angry and upset by the work load and money this app has cost me. Don't waste your money or time on this.

This app is supposed to link your etsy to shopify for fulfillment and you cannot fulfill your orders on shopify with it. I just spent an entire week transferring over 400+ products using the app just to find out it can't transfer shipping information to shopify. Which means it does not allow you to fulfill the etsy orders once they roll through. I am wildly disappointed and frustrated. I will be removing it from my shop and finding something that actually works.

After 5 months using this app, this app has created more problems than solving the issue to the extend affecting our sales on Etsy. Here are list of problems we have faced, everytime we reach for support - we get instead support however we run into multiple side effects which are discovered later. 1. Alt text of image not syncing 2. Variant images are not associated (learned hard way when our sales went down) 3. New listing overwrote existing listing when both has different SKU 4. Order syncing now takes 1 hours from Etsy to Shopify 5. Video is not synced - support told this feature is not supported.

This app will allow customers on Etsy to purchase products that are out of stock at the sync'ed Shopify location. This has happened several times over the year with multiple attempts to get this resolved with the customer service team. They are well aware of this issue and simply re-sync the inventory as a temporary fix. This however just causes more problems and results in customers not coming back. I have incurred several unfortunate experiences with this app including losing my stores star seller rating due to the customers leaving negative reviews on the out of stock items, customer cancellations of orders, spent time having to manually update the inventory on Etsy to match what is have in stock on Shopify, and lost hours having to even recount inventory in my warehouse because the app integration will add stock sometimes instead of syncing properly to the location selected. It's a shame that I have communicated with their customer service team 6+ times, have well over 40+ screen shots of the errors through out the year, and still nothing has been done. I would not suggest anyone use this app unless you utilize a single location, but even then who knows.

I've been using QuickSync for about a year to integrate my Etsy shop into my Shopify store. QuickSync app does not do this effectively. It causes huge problems with multi-listings. I had lots of issues with items not being pulled across, pictures not being pulled across. Also, in the end, it eventually didn't sync 'sold' items. It puts items back in stock on Shopify that had sold on Etsy, made a complete mess of both stores! I had to manulay got thought all my stock to check! I tried it for 12 months. What a joke. I will never use this app again. Simon at Prestige.

Today its not a good day with this application

Horrid app started cancelling historic orders from over a year ago and then creating mirror orders with brand new order numbers. Nightmare as the help desk are pretty useless and keep passing it on to dev, who you never get feedback from. They don't have a clue tech wise. The devs answer seemed to be just to cancel the phantom orders leaving me with no accurate back data. Tax and HMRC hell. I wouldn't go near these guys if I were you. App is a little buggy but works sometimes. No sure the inventory sync works either.

Integration was easy, albeit a bit slow. Khaled stuck around and helped through the whole process and answered my questions clearly/quickly. **UPDATE** Inventory syncing only worked one way. Editing Shopify inventory will change Etsy stock levels but Etsy sales weren't being reflected on Shopify. Etsy then read positive inventory for items that were actually sold out and then autorelisted, charging additional listing fees. Contact Customer Service and Omar was incredibly unhelpful. Had to repeat myself multiple times and still got no solutions. I will be uninstalling and seeking a new solution.

Worst experience. Every time when order comes in, the order is synced but the inventory is not updated. I have to manually go and update the inventory so that product is marked Out of Stock. Reached multiple times to support staff but they are not helpful. Still its an open issues and no one is helping form support team to resolve it.

Update: This app updates quantities wrong and marks products that are in stock as sold out. I've tried correcting quantities manually to fix the errors but then it happens again with other products. It seams when a product sells on Etsy it gets marked as sold out instead of updating with the correct inventory count.

**EDIT** Please take this as a warning, after leaving this review, this company and its staff have proceeded to harass me and try to bribe me to remove my review. They have been trying to contact me DAILY through my websites chat feature (meant for customers) and have also been emailing me telling me that they are a new hire and live in Egypt and they will get fired( Apparently the staff member is still on probation) of my review. Even if this was true its completely inappropriate and unprofessional, and doing 2 minutes of research showed me that Joseph has been with the company for over a year and is not a new hire full stop. Please be wary of all of the fake sounding good reviews on this app, as I now believe them to all be fake, as if they are trying to bribe me to remove my review, no doubts they have done it to many others.*** Really not a great app, I had high hopes for this but sadly I have had numerous issues. My products seemingly all synced up fine for a while until I started getting orders where I didn't have any stock left. I checked on the app and basically whenever anyone places an order off either my Etsy or my Shopify, the items that they ordered would be 'un-synced' and I would have to manually update the inventory and then re-sync the products every time. I did contact the support on numerous occasions, and despite them being lovely and quite happy to help, my issue has never been resolved and its been nearly a month now. I am coming to the end of the free trial they offer but I will be cancelling before any payment comes out as sadly as it stands, the app is useless as I am having to manually update my stock still. I will also note that I've been having issues with items being 'deactivated' on my Etsy when they haven't sold out since installing this app too. I cant say for certain that this app is the cause but it started happening around the same time I downloaded this + other reviewers are also stating the same issues.

Its been 2 days and my product are still not completely synchronized and imported in Etsy. Everything you want to do has to be done with customer service. I am very unhappy with this app and service, as they told me three times already that the products are synchronized. And I have been asked for a review before the export process has been done. fyi

I can not fathom why this app has so many positive reviews. Inventory does not sync despite the dashboard saying the products are synced. Inventory on both platforms has not changed to reflect that they synced. The user experience of the app is bad. It is not laid out intuitively and has no help section which is essential. Thankfully I got it set up with a little time. While the chat feature is present and nice, if your app makes such a bad first impression why would anyone be bothered reaching out? We run businesses we are not trying to sit tethered to a chat to ensure a product we are paying for is doing what it’s supposed to.

It has been seemingly randomly adding products into our inventory? We haven't made any Etsy sales so I uninstalled it today, but we kept overselling products and every time I looked at adjustment history, the adjustment came from this app.

Over the past decade, we have built numerous Shopify stores. However, we find it unfortunate that Shopify forces its users to rely on third-party apps to increase revenue. If you are an experienced seller with a large inventory, and you need to run various pricing levels to combat inflated marketplace fees, we recommend using a better application. Although the live support staff is excellent, they cannot help you scale your Shopify store with Etsy. Furthermore, the constant request for a 5-star review gets old quickly. It is cringe-worthy to receive a request for a 5-star review as soon as you install the application.

Don't bother to use this app if you are trying to sync digital products. The app doesn't work for digital products. I asked about this before I installed the app and was told the app could do what I needed. Then, I installed it and wasted 2 hours trying to get things set up, only to discover that the product doesn't work for digital products. I then got two different stories from support about whether the app will or will not work. When it was made clear that I was annoyed with the runaround over if the app works with digital products, the app was delisted for a day for a "planned" update.

This app completely fucked up my entire online business. It has added and removed inventory from my store for no apparent reason and I have had to do inventory on everything to make sure everything is corrected, and I have thousands of products, so you can imagine how fun that has been for me. They said they would figure out what was wrong for me, but it's been 2 days and I just don't have the time to wait for this. Every day it's removing and adding more of my inventory and I can't keep up. Just awful.

Updating my review because lo and behold, after syncing the items, my etsy shop got suspended. So, yeah. Wish I had saved myself the hassle of the evening and just not bothered.