← Apps

Recurly Commerce Subscriptions

by Recurly, Inc. · launched

View in Shopify App Store ↗

Reviews (30)

★★★★★
Shopify

Recurly Commerce has been a great fit for our subscription business. It's much more reliable and flexible than the platform we used prior. We've had a lot of success with the enhanced analytics and feature set (intelligent retries!) that has allowed us to level-up and grow this critical side of our business.

Universal Audio · About 1 year using the app
★★★★★
Shopify

The Recurly Commerce team is dedicated to helping your shop succeed. As a new Shopify user, the Recurlly Commerce team helped us set up the flow that made sense for the HeatSense shop. The feature set is robust and the set up was easy. We will be using them for both our D2C and B2B offerings. I highly recommend the team and product. Thank you for the thoughtful review! We’re glad the Recurly Commerce team could help you get set up quickly and design a flow that works for HeatSense. We appreciate the recommendation and look forward to supporting both your D2C and B2B growth.

HeatSense · 6 months using the app
★★★★★
Shopify

Doubled subscriptions in two months with Prive. Easy implementation and great results, couldn't ask for more.

Tiiga · 8 months using the app
★★★★★
Shopify

We had some unique requirements for our subscription model, and most other subscription tools tried desperately to convince us to fit their design. We knew what was important to our brand and to our customers, so we kept searching until we found the right one. Prive listened to our needs, made sure they could partner with us successfully before saying yes, and then worked closely with us to build something that fit us perfectly. We had the entire team behind us during integration and implementation, and if we have any questions or feature requests we know we have them at the ready. While our platform has only been live for a couple months, we've already seen incredible success and are thrilled we chose Prive.

May Lindstrom Skin · 4 months using the app
★★★★★
Shopify

We have loved working with the Prive team- a great subscription app choice!

Scentiment · About 1 year using the app
★★★★★
Shopify

An amazing app and team! The backend of the app is easy to use, simple, and very customer-forward. The Prive team is also incredible! They helped us launch in the middle of a site redesign, and we couldn't be happier with our choice to transition from the larger subscription platform. Highly recommend Prive - you won't regret the transition!

KORA Organics · 7 months using the app
★★★★★
Shopify

We transitioned to Prive from Recharge. This app is MUCH better integrated. The team helped us through the transition and we've had no issues since we switched. We have yet to check out the affiliate marketing function, but are excited to transition that as well. Thank you so much, Pacha team! Excited to be a part of your growth journey!

Live Pacha · 3 months using the app
★★★★★
Shopify

We just launched a new brand and decided to give Prive a shot. So far we are a month in and our subscriber base is continuing to grow, so obviously this app works! Thank you so much for the feedback- excited to keep that growth journey going!!

Kushi · 4 months using the app
★★★★★
Shopify

It is a very complete subscription system! It would be great to have a department with a more European timetable for meeting times. Otherwise great! Thank you so much, Nomad team, for the feedback!! Super appreciated and noted!

Nomad Coffee · 6 months using the app
★★★★★
Shopify

After the success we had with Prive on our DTC channel we implemented a new option for our wholesale customers to subscribe with certain incentives to reduce the amount of work for our team. The team is always there ready to help, if there is an issue or a bug it's fixed in less then a day, and they are an overall great partner. Thank you so much, Nekohama team! We are honored to partner together and are thrilled to be a part of your growth journey!

Nekohama Europe · 4 months using the app
★★★★★
Shopify

The Prive team made our transition to their platform seamless! Beautiful interface, incredibly resourceful account managers, and very happy customers. Our month-over-month subscriber growth rate has never been higher and Prive is to thank for that! Thank you so much, ZOA team! We are honored to help power subscriptions for your stores and cannot wait to keep the momentum going!!

ZOA Canada · About 1 month using the app
★★★★★
Shopify

Transitioning from our previous platform, Prive stood out with its human-centric approach and advanced features. The onboarding process was smooth and the Prive team's responsiveness has been outstanding. The user-friendly experience for both merchants and customers has made managing subscriptions a pleasure. The guidance and strategy provided by Prive have played a crucial role in our growth, and the robust data at our fingertips empowers our business decisions. In a nutshell, Prive has been a game-changer for us. If you're considering a switch, we highly recommend it.

Terra Kaffe · 8 months using the app
★★★★★
Shopify

I would 100% recommend Prive to any brand offering subscriptions. We were on Recharge for 3+ years and finally decided that it was time to move away from that archaic platform. Prive has been a breath of fresh air in the subscription space. Their support is phenomenal (should out to Kai, Edgar and Claudia), their features are exactly what we need, and the analytics actually load (*cough cough* Recharge). Half of our business is processed through subscriptions, so migrating platforms can definitely be an intimidating task, but the Prive team has made the transition incredibly smooth. Prive > Recharge Thank you so much for the wonderful review, Soul Team! We are so glad to be working with you and are pumped for some rocketship growth together!

Soul · About 1 month using the app
★★★★★
Shopify

Without a doubt, Prive deserves a solid 5 stars in my book! The analytics and forecasting features it offers have proven to be a goldmine of information, allowing me to make smarter decisions for my business. What's even better is how user-friendly the whole experience is – navigating through the app feels like a walk in the park, even for someone like me who's not a tech expert. Let's not forget the implementation process – it was smooth sailing thanks to Prive's straightforward setup. If you're on the lookout for a game-changing subscription app that covers all the bases, Prive is an absolute winner!

MyVolleyBox · About 2 months using the app
★★★★★
Shopify

Prive as product has been an outstanding fit for our business. We migrated from an internally built custom subscription app. Prive has enabled our business to scale and optimize subscriptions. From a team standpoint, I cannot say enough good things about the team. From the sales process to onboarding we were always met with personable and accountable team members. Thank you so much Tiny Organics team! You are such an amazing team to work with and we are thrilled to be here for this next phase in your growth journey!

Tiny Organics · 5 months using the app
★★★★★
Shopify

We've had a great experience working with the Prive team to migrate our subscription business from Recharge. Kai has done a fantastic job educating our team on Prive's features and project managing the migration. We're excited to up-level this part of our business and look forward to working with Prive as a key business partner for years to come.

Foria · 2 months using the app
★★★★★
Shopify

It's been great working with the Prive team - they have been very adept at understanding the complexity in our subscription offering and have created a product that is significantly superior to other subscription vendors that we have previously worked with. Would recommend Prive to any business looking to build out a subscription offering.

Nutrition Kitchen HK · 6 months using the app
★★★★★
Shopify

Would 100% recommend Prive for anyone looking to integrate subscriptions into their Shopify store! Its a major shift in the way we do business but the Prive team have been great in helping us get started. The set up was quick and easy, Kai looked after our onboarding and she was fantastic the whole way through!

Developer reply ·

Thank you so much, Plantmade team! We are so excited to continue to scale and grow with you!

PLANTMADE · 2 months using the app
★★★★★
Shopify

Kai was our Customer Success Manager and I could not be more happy with the information + support she provided us during the process from A-Z. She went above and beyond and always communicated every single step of the way. I'm excited to use Prive in general as I've heard + read many great reviews but in general she provided a great first impression and start to this partnership. Thank you Kai!!!!

Repurpose · About 1 month using the app
★★★★★
Shopify

We love this platform! Nothing compares to Prive. The capabilities are best in class, along with their team. Onboarding and migration from Recharge was a breeze. Highly Recommend if you plan on scaling your subscription model with a top subscription partner.

EBOOST · About 2 months using the app
★★★★★
Shopify

Prive is not only a lot more seamless than our current subscription provider, but the team handled the entire transition very smoothly. Very happy with our new subscription with Prive and looking forward to sticking on this app moving forward. Thank you to the whole Prive team making the transition of our subscribers as easy and straightforward as possible. Also, the platform is very easy to use as well!

Developer reply ·

Thank you so much team! So great to hear the feedback!! Cheers to incredible subscription growth ahead :)

The Plug Drink · 4 months using the app
★★★★★
Shopify

Prive offers robust subscription features and addressed some of the main issues with our previous subscription provider. Big fans of the password-less log in, native checkout, clean reporting, and unique gifting capabilities. Not to mention, an awesome team that took care of the entire migration process for us!

Developer reply ·

Thank you so much for the review! It's such a pleasure to work with you! 🚀

wildwonder · 29 days using the app
★★★★★
Shopify

If you are looking to integrate subscriptions for your store- Prive is the obvious choice. Fully customizable, intuitive backend and affordable (unlike many other companies I was checking out).

Developer reply ·

Thank you so much, team Tabs! Excited to support your recurring revenue rocketship :)

Tabs Chocolate · 3 months using the app
★★★★★
Shopify

We have used a couple of subscription platforms before Prive and have ben blown away by how good this team/product is! We had quite a complex setup/migration and customization needs which were easily dealt with by Prive. (1000x better than our last migration experience with another subscription platform) They really are a true subscription partner who takes in feedback and applies it quickly to their product by releasing updates and changes faster than we have seen anyone else move. I am genuinely excited for how good this platform is and will be in the future. The customer service is excellent, even though we are in a different time zone, and the platform is all set up to reliability and properly service stores with 10K+ subscribers. We couldn't be happier, thanks Claudia, Kai and the rest of the Prive team!

Developer reply ·

Thank you so much GSGC team!!! It has been our honor and delight to be able to work with you. So excited to be here for your growth journey as well!

Garden Street Gin Club · About 1 month using the app
★★★★★
Shopify

Another happy customer! I made the switch from Recharge (thank god!) and after researching many different subscription softwares, I landed on Prive and I am so glad I did! We have a very customized Shopify backend with different variants within a product needing different rules, so I was looking for something that would be able to work seamlessly (which is not easy) while also providing a lot of new features Recharge couldn't offer. Prive did not disappoint! They worked super hard during our onboarding to set it up they way I needed it and it looks beautiful! Their self-serve widget is great (slight learning curve but if you play around with it for a bit, it's actually quite simple) and offers a lot of customization, but it does lack a few functionalities I was seeking. With that said, I brought all the changes I wanted to my rep and their engineering team set it up quickly. We also ran into some front end widget issues and their head engineer got on an email thread with me the same day we found the problem to fix it, which was a huge relief! Overall, I am very glad I chose Prive and I look forward to continuing to grow my subscription side of the business with them! Well done, guys!

Developer reply ·

Thank you so much for the review, Blossom team! Glad we were able to help you make the switch and super pumped for the incredible continued growth!

Blossom Essentials · 22 days using the app
★★★★★
Shopify

We switched from Recharge to Prive for our baby diaper startup, Kudos, and we've never looked back! Beyond having an incredibly responsive customer support team, Prive has greatly simplified and improved the experience for our customers. Before Prive, at least 15% of our support tickets were from users confused about how to log in to manage their subscription. Ever since implementing Prive and their seamless email/phone code check-in, the number of support tickets around this has dropped to almost zero. Similarly, not having to duplicate discount codes or worry about two checkout processes has greatly streamlined business operations for us. The team at Prive is extremely talented and with more analytics and consumer insights ahead on the product roadmap, we feel confident knowing that Prive is going to be covering all of our business subscription needs!

Developer reply ·

Thank you so much, Kudos team! It is such a delight to be able to work with you. We are so glad we have been able to help and are energized to continue crushing all your subscription needs!

Kudos · About 18 hours using the app