SA Request a Quote, Hide Price
by Samita · launched
View in Shopify App Store ↗Reviews (648)
I received a prompt response from a real support agent, not a bot, which immediately built trust for me. I'm still exploring how well the app functions on the free plan, but the human customer service has been impressive so far.
Immediate responses from support staff is always lovely to see. It does everything it says on the tin for us, we're able to generate leads with much better knowledge of the user's intention now. There were some minor visual bugs with the first screen you see after loading the app but when diving into the data it's deriving it from (such as the estimated values) it will still have the correct information on the back end. These issues will probably be fixed very quickly.
The app works good but they do not offer some essential features like uploading a file even in their paid plan which is the biggest negative about this app.
We tried several other quoting apps and this one had the majority of functions that we needed. There are some limitations but it works better than all the other apps we tried. The support has been very helpful and quick to respond to issues.
Especially they have a great support team. We are so happy to work with them.
Tot nu fijne app. Snel geholpen hopelijk blijft dit zo
We identified a problem with the email notifications in the Samita Request a quote App. The issue was promptly reported, and the Samita support team responded immediately, resolving it without delay. Great service!
The app works well. It's very easy to hide prices for specific or bulk items, and the request quote form has been easy for our customers to use and understand. There was a bug in the app server the other day. A popup saying "Samita is Loading..." keeps appearing, and we were unable to log in. It took us about two days to be able to use it due to the holiday break in their country but support team were quick and efficient at setting things right. So far, this has been the only app that will successfully hide prices and keep things hassle-free, so we recommend it.
I used the app for the Quote Request form and popup. The form integrates easily. There was an issue with the button color, but it was quickly resolved with the help of their amazing chat support.
The app is working out great for us. Customer support is very responsive and helpful!
Great app, I think it could do with a few more features but considering the cost it is very good. Customer service deserves special recognition, as Haley promptly implemented all of our changes and politely helped us with any enquires.
Great support, quick to respond to help us with our store amendments.
A great app that allows customers to request a quote and hide the price. It took a little bit to get the app working with our system but customer support, Haley was extremely helpful and rectified the problems almost immediately. Very easy to access customer support and the team was quick to respond. Easy to manage in the settings and monitor. I would recommend this app.
We are using this app for quotation inquiries from customers. Support is prompt and very helpful.
A must-have app if you wish to collect B 2 B orders from your existing store. The app could still be improved however the assistance is awesome which totally offsets the drawbacks.. thanks a lot, Emma !
It is a great app to use in general. The app didn't work seamlessly with my theme. The customer service is helpful despite I think the respond time should be faster. But it did offer more comprehensive functions than other request for quote app. thank you team!
Easy and Straightforward for us to use - our customers request and we can quote asap with no fuss and no need to ask further questions.
Good app - didn't automatically do what it was supposed to do but customer support (led by Emma) was very prompt and helpful. A bit of back and forth and it's working perfectly now. I would have liked it to be more automatic (worked perfectly without reaching out to them) but CS is everything and they have that aced here. Thanks, Emma.
Great app! Fits our requirements perfectly. The customer service did a good job with helping to solve problems. Thank you!
Our theme required custom help to get the plugin activated. Customer service replied quick and made it all happen in 2 business days!
The best quote app that I found for a decent price. Does the basic functionality that is needed. They can definitely improve on speed and making the app feel more streamlined. The app tends to crash and it is hard to customize by yourself.
The customer support has been amazing. They've been able to fix any issues I've had within 24 hours of my request. Highly recommed.
Easy to install and to operate. The app did not work right away. Not all prices where hidden as expected. With good help of the service team it finally works great.
There was a issue installing the App in the beginning but the technical team was quick on to solve the issue once they came to notice it. I appreciate their swiftness. Overall a good app.
This app enables customer to generate a quote, but with no total cost! I like that you can customise email template but am really looking forward to being able to give the customers a final price, with a vat breakdown if possible. I am told this is coming in the next 2 months. Overall good app.
It works but for what I need I have to pay for the ability to just have the product request a quote. This should be standard with shopify
Great app for allowing our customer to request multiple RFQs at the same time. We can then quickly turn around and create orders.
