Eina Ahluwalia
India
Reviews (9)
EDIT - 2024 : We've been using this app for 7 years now and are SO happy with it - Jignesh & Chirag just helped us out further - couldn't believe the IMMEDIATE service! Excellent and highly recommend! 2017 : We just integrated the app into our Shopify store and my God, integration was just a one step process! We hit a minor glitch and got in touch with the developers immediately. My mail to them went out at 6:34 pm and I got a response from Rahul at 6:36 pm itself! It's now 7:10 and he got our app working perfectly within just this much time. AWESOME service, Jason - thanks!!! Yet to start using the app but I'm sure it will cut down our team's fulfillment time by a lot. Highly recommend!
WOW - Delight chat has changed our lives! Better sales person management, been able to make better decisions based on performance metrics, a one-stop solution to all our merchant communication needs - we've replaced Slack with DC entirely! My entire team doesn't need to play chinese whispers anymore and everyone has visibility from the time of query to post-sales to subsequent orders - MUST HAVE APP for all Shopify merchants! GREAT SERVICE TOO - they helped me sort out some backend issues with Meta that we couldn't fix for a year. I CANNOT IT RECOMMEND ENOUGH. Worth every penny with broadcasts, tagging, etc - super app and super team. Special mention to Thejus who is a calm, patient solutions EXPERT. Also to Vasudev for great post-onboarding service.
Developer reply ·
Dear Atikaa, Wow! We are absolutely thrilled to read your glowing review of DelightChat. Your words have truly made our day, and we couldn't be happier to hear about the positive impact DelightChat has had on your business. It's fantastic to know that DelightChat has become an indispensable tool for your Shopify store. From improved salesperson management to data-driven decision-making and streamlined communication, it's clear that DelightChat has revolutionized the way you do business. We're especially thrilled to hear that you've replaced Slack with DelightChat entirely - that's quite an endorsement! We're also delighted to hear that our team was able to assist you in resolving those long-standing backend issues with Meta. Providing top-notch service and support is a top priority for us, and it's wonderful to see our team members, like Thejus and Vasudev, receiving special mentions for their expertise and dedication. Your recommendation means the world to us, and we truly appreciate your trust in DelightChat. We will continue to work hard to ensure that our app meets and exceeds your expectations, and we're excited to be a part of your journey as a Shopify merchant. Thank you once again for your kind words and for choosing DelightChat. If you ever have any questions, suggestions, or need further assistance, please don't hesitate to reach out. We're here to help! Warm regards, Baz
Installed and ready to use within minutes - easy UX and great service! Thanks, Appointly! Highly recommend!
Good app - didn't automatically do what it was supposed to do but customer support (led by Emma) was very prompt and helpful. A bit of back and forth and it's working perfectly now. I would have liked it to be more automatic (worked perfectly without reaching out to them) but CS is everything and they have that aced here. Thanks, Emma.
What a fantastic app! Helps convert unhappy customers to happy ones apart from getting us Google Reviews for our jewellery! Highly recommend this app - received 44 Google reviews in a matter of days which increases credibility and trust for our product!
This is an app we were really waiting for! I now have the opportunity to touch base with all the 'add to carts' that Shopify would previously show me but I had no way to contact! Also, contacting Abandoned Carts is now so easy over Whatsapp ( we previously had to do it manually - what a drag that was). For our business specifically, the potential to convert is now 3 x what it was before! Also, Preetam from SuperLemon is super helpful, super supportive and very open to new app feature suggestions too. I HIGHLY recommend installing this app! Thanks, Preetam & Team SuperLemon!
Loved the app - switched from starter to small-business version in less than a month. They helped me switch from the 'Add to bag' button on my Shopify page to their 'Send as gift' button too. Roy from their team was extremely helpful - thanks, Roy! Guys, I do recommend this app for your e-store!
Excellent app! Highly recommend this one after trying out a couple others. Thank you!
Our site isn't live as yet but this is a simple, fuss-free, fun app that really does make a lot of your work simpler when it comes to login, sharing, wishlists, etc. It's an all-round app and we do recommend it! Eldar's service is SUPER QUICK and SUPERB QUALITY. Thank, Eldar - will be pestering you for some more customization today though... :D
