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RetainIQ

by RetainIQ Global Inc. · launched

View in Shopify App Store ↗

Reviews (42)

★★★★★
Shopify

The RIQ team have been nothing short of amazing to be honest. I have always kept control of our email marketing in house, and was really wondering if this was going to be the move for our 16 year old brand as performance had been strong using Omnisend. I need not have worried. Vijeta, Tarun and the entire team have been truly a pleasure to work with. The team also transitioned us over to Klaviyo which was going to be a chore to manage and yet needs trust and security. They made it a breeze. Let's face it as entrepreneurs we like to do things our way and sometimes time is not spent effectively. Newsletter creation and design is a case in point. RIQ are easy to work with, and produce quality results over and over. They are also more organized than I am (sorry guys!) and after getting to know our style and "voice" I only have to supply minimal input. Results have been strong and I wholeheartedly say give this team a try. First class customer service and responsiveness, combined with trust performance and also lovely people to work with. 5 Stars.

Golfdotz · 11 months using the app
★★★★★
Shopify

We’ve been using RetainIQ for designing campaigns and running dynamic ads that integrate with Shopify. As a graphic designer, I can say that it’s been a game-changer. The platform is super easy to use and the team always improves features based on real feedback. From day one, their support has been solid, making onboarding and troubleshooting a breeze. If you’re looking for a tool that makes design + marketing smoother, this one’s definitely worth it.

Anabei · 7 months using the app
★★★★★
Shopify

Working with RetainIQ has been a blessing - They are an extremely well organized and proactive team, and really took the time to build out and refine my Klaviyo account with minimal oversight. The pricing is respectable too compared to the level of service.

VocalMist · 9 months using the app
★★★★★
Shopify

Our experience with RIQ has been outstanding! They assisted us with all our email and SMS needs, from setting up email flows and campaigns to managing and optimizing them for better performance. We highly recommend their services!

BulbAmerica · About 1 year using the app
★★★★★
Shopify

Really great team. Very dedicated, with great communication and patience.

Joy Resolve · 3 months using the app
★★★★★
Shopify

We truly appreciate the excellent work you’ve done with the email campaigns. Your strategies have allowed us to maintain effective communication with our community, and we are very satisfied with the results achieved so far.

Peligro Sports · 8 months using the app
★★★★★
Shopify

We've had a great experience with RIQ. The value they bring is tough to beat. The thing I appreciate most is how self-sufficient they are. They listen to my thoughts and feedback and incorporate that into their work. Highly recommended!

NOOMA · 8 months using the app
★★★★★
Shopify

Our experience with RetainIQ was great! During our recent launch, they helped us redesign our flows and implemented three new flows, including browse abandonment, cart abandonment, and a sunset flow. We also love the AI features they added which took our flows to the next level! We’re especially grateful for Akshama and her team’s support during this critical time.

MyTickTalk · 8 months using the app
★★★★★
Shopify

It is a great app to engage with the customers via emails. The team is great and has helped us to form right email marketing automation flows to generate more value for our business.

Soul & Peace · Over 1 year using the app
★★★★★
Shopify

Our experience using the RetainIQ app has been very positive. We have seen higher conversion rates due to the personalization of the emails.

Samsara Cycle · 3 months using the app
★★★★★
Shopify

I have worked with several email marketing companies, and RetainIQ is the best I’ve found so far. I was won over by the widget they can install in emails to make them more personal, but the emails they design are not only beautiful but my email performance has improved in 3 areas. 1. Revenue Growth: Achieved a notable 113.91% increase in revenue, with total earnings of $11,994.34 in the reported period (Oct 1st - Dec 25th). 2. Email Engagement: Flows demonstrated strong engagement, with open rates improving by 33.69% and placed order rates up by 16.35%. 3. Email Deliverability: Marked improvements in deliverability metrics with a substantial reduction in bounce rates (-68.61%) and spam rates (-69.82%), indicating high-quality communication reaching its audience effectively. The brand has seen a substantial increase in revenue, largely attributed to email campaigns.

BLK + GRN · 4 months using the app
★★★★★
Shopify

This app integrates with the Yotpo loyalty program. RetainIQ is a great way to include each customer's Loyalty reward status in our marketing emails.

Atlanta Vinyl · 6 months using the app
★★★★★
Shopify

It's fantastic working with the RetainIQ team - the entire team is extremely quick to respond. They've been able to take our email campaign ideas and enhance them with various data points and unique visual imagery. Since the commencement of our partnership, we've seen an increase in sales from email contributions. The team has a vast amount of knowledge when it comes to what works and is quick to change gears if something is less impactful. We've been working closely with our account manager, Ankita--she's been a joy to work with, as she's organized and brings a new perspective and interesting analytics to our team.

★★★★★
Shopify

So far so good. Been using the app since September and have seen a nice lift in conversions coming from email. Their support team was super helpful in getting everything set up. No heavy lifting on my part. They did it all. Sean

White Mountain Puzzles · 5 months using the app
★★★★★
Shopify

Customized email blocks really amp up those click rates in campaigns and flows. They're like the secret sauce for catching the eye of individual customers when you're sending out to a bunch. And about RetainIQ staff – they're on it 24/7! Super pro in their communication and how they present their work. Top-notch stuff!

Southern Elegance · 3 months using the app
★★★★★
Shopify

Been using this app for about 90 days now and it has really performed well and taking our email flows and campaigns to the next level by enabling highly personalized content blocks in our marketing emails. Their support is also great. They helped up set everything up and continue to monitor the performance and make recommendations to increase conversion.

Concrete Countertop Solutions · 3 months using the app
★★★★★
Shopify

The personalized blocks in email campaigns and flows seem to generate higher click rates due to their ability to pique the interest of individual customers on a bulk-send basis. RetianIQ staff are very attentive at all hours of the day. Their communication and outgoing work presentation is very professional.

AttakPik · 4 months using the app
★★★★★
Shopify

Great customer service. They'll go above and beyond to make sure you are getting good value out of their products. They are totally transparent when it comes to reporting results. Great team atmosphere overall!

Hurom · 4 months using the app
★★★★★
Shopify

Wonderful team and nothing but results to back it up. They are ready to revert any time of the day and will understand your requirement and adjust the campaigns according to the brand language and identity.

Etchcraft Emporium · 3 months using the app
★★★★★
Shopify

Best App for high converting email workflows. Highly Recommended. Support is great specially @Ankita who helped us set it up in 24 hours for 3 of our d2c Sites.

Waggfluence · 28 days using the app
★★★★★
Shopify

The whole set up process was awesome. Very good service and support, went extra mile to do anything, excited to continue working with them long term.

Waggle · 3 months using the app
★★★★★
Shopify

RetainIQ team had been good. The product is good and the support team is responsive to sort the issues. Recommended !

Brumano · 5 months using the app
★★★★★
Shopify

The RetainIQ team is top notch! They went the extra mile to do anything I asked and the software is working great. I would highly recommend their product not just because it works, but because their customer service is next level! I am excited to continue working with them long term

WoodFountainPens · 23 days using the app
★★★★★
Shopify

Easy to use and amazing customer service. We had some trouble with getting customer service/support, but then they switched our representative and it's been great since then. They respond super fast and guide you through everything you can't do yourself via zoom. Highly recommend it.

Wild Orchard Regenerative Teas · 6 months using the app
★★★★★
Shopify

I am having a delightful experience working with RetinIQ. The staff is really helpful and it's easy to communicate directly with them, I don't have to book any sort of slots or meetings and they all are really corporative and understanding. I'll definitely recommend working with RetinIQ. In cons I can say that sometimes it gets hard to understand this whole software, however, I receive assistance on my every single query, so I think it gets balanced.

Studd Muffyn · 3 months using the app
★★★★★
Shopify

RetainIQ is not only for tech-savvy people but also for those who want to step into the domain of Email Marketing. Their platform makes it effortless to set up flows with a wide range of themes/templates. Moreover, the team is benevolent which ensures our brand is in good hands.

MARKET 99 · 4 months using the app
★★★★★
Shopify

RetainIQ has not only helped our brand to generate revenue but also ensured better cart recovery through their Email Flows. Their in-app recommendations and timely performance reports help us understand user behaviour which in turn makes way for retention. Highly recommended to recover lost carts!

Plume Beauty · About 2 months using the app
★★★★★
Shopify

Super Easy implementation support given the team. Hoping to have more features from the app. Thank you

Aumni Crafts · 4 months using the app
★★★★★
Shopify

We have been using this app from last 2 months, and got our sales increased from the first month itself and their team helped us to setup the flow, that worked really well. Thanks

Ripped Up Nutrition · 2 months using the app
★★★★★
Shopify

Is very easy and target oriented. Loved the app! I have recommended it to a lot my small business customers too

Your Foot Doctor · 3 months using the app
★★★★★
Shopify

The customer care team is very helpful and responsive. The best part is the content write-up facility they offer, which reduces a lot of work for a brand.

Little Rituals · About 1 month using the app
★★★★★
Shopify

This is an incredible company. We've seen an instant lift in our email flow revenue. They are very responsive and do great design and copy work for their email templates.

Yurt Rock · 2 months using the app
★★★★★
Shopify

App works flawlessly & the extremely supportive team goes out of their way in setting up the email flows for success. For businesses without an in-house email marketing team RetainIQ would be the perfect solution.

Protecta · 4 months using the app
★★★★★
Shopify

The team is very very supportive and helpful. This app has helped us increase the revenues as well. If you don't have an in-house team to take care of your email marketing then RetainIQ can totally work as an extended team and have things set up :)

Leafy Affair · 5 months using the app
★★★★★
Shopify

The whole set up process was awesome. Their team did all of the heavy lifting in getting everything set up with some great flows and email designs. They were super professional, responsive, and great to work with. I am excited for what is too come.

STEEL HORSE LEATHER · 23 days using the app
★★★★★
Shopify

We are using this app for our brand CITTA. The app is very helpful for email marketing. It has increased our website traffic, brand awareness and customer retention. RetainIQ team is very helpful and thank for your quick turn around every time. Looking forward.

CITTA · 4 months using the app
★★★★★
Shopify

Love it! No complaints. We started using 3 months ago, the flows initially felt hard to decipher as a first time business owner but the RetainIQ servicing team made it super easy. They not only helped with the setup but also took care of small details too.

SOQO · About 2 months using the app
★★★★★
Shopify

Amazing app to automate your email marketing efforts. Predefined professionally designed templates based on certain events was a huge plus, plus. I had a great experience with their support team who helped not only with the initial setup but the template customization as well.

Sleepsia · 3 months using the app
★★★★★
Shopify

I used this app for various email templates, it really worked very well and has given multiple idea variations to create templates in various business situations.

TruNativ · 3 months using the app
★★★★★
Shopify

we are using the app and it has helped us immensly in getting back the customers that we would have otherwised lost. highest roi app on appstore right now go for it

Leaf Studios · 4 months using the app
★★★★★
Shopify

This app is really great for improving performance and metrics of your email marketing campaigns. We've seen a great improvement in my conversion rates and email clicks. This app is well worth the money.

Priyaasi · 4 months using the app