ESC Size Charts
by Eastside Co® · launched
View in Shopify App Store ↗Reviews (136)
We have been a long time customer. Today we had a new launch and started getting customer messages asking why the size charts weren't up. So we started to research and it does appear this company is defunct. They don't answer emails, quick chats or phone calls. In fact, their phone number has been deactivated for the NY office. I understand businesses close, but as a Shopify Platinum Partner this is super disappointing. No heads up was given so businesses could pivot and find a new solution for their company.
The App is suddenly not working. Have send several emails to the team. Nobody is responding. Why is this happening ?
The app backend is not opening , have emailed support , no reply in 72 hours
I have emailed support with no response. Dont waste your time
Could not export our size charts and there is no reply from their support
This app deleted all of my info on each product, it was unique links and descriptions along with artist information and category type. On more than 100 products, TERRIBLE! Over a weeks worth of work!
Sorry! bad App.The size chart is constantly disappearing from the products page. You need to go into the application and look for and update the settings. I do not recommend it.
I paid for installation help and got no response whatsoever...