Swym Gift Lists and Registries
by Swym Corporation · launched
View in Shopify App Store ↗Reviews (39)
Our Customers are very happy with this application and the support is great. Currently, have this on all our storefronts and markets. Soon to be accessible in our stores! Great product and works very well with the wishlist product they have. CB eCommerce team!
Application très complète et équipe très réactive pour m'aider à solutionner mon paramétrage pour le lancement de mon site
Great App, we are using it for our gift registry, it is easy to set up and does the job perfectly. Plus any adjustments or customizations are quickly actioned and fixed by the support team.
Great app that works exactly as expected. I requested a custom event field, and the team responded right away and implemented it quickly. Excellent support—highly recommend!
We’ve implemented both Wishlist Plus and Gift Lists & Registries from Swym, and the experience has been outstanding. What has set them apart is not only the apps themselves, which are robust, intuitive, and deliver exactly what we need, but the level of support and development expertise behind them. The Swym team (both support and developers) have consistently gone above and beyond to help us customise the UX for our unique business needs. Some of this work has been paid, but much of it was provided without charge, and in every case the speed, quality, and turnaround time have been exceptional, far beyond what we’re used to seeing from app developers. We’ve been genuinely impressed, and would highly recommend these apps to anyone looking for wishlist or registry functionality backed by a team that truly cares about their customers’ success.
Overall, our experience using Swym has been really positive. Our customers had been asking for a functional registry on our website for ages so we're very happy to be able to offer that service through Swym. A couple of points for improvement: there was no ability on our end to prevent registry orders bypassing our "out of stock" limitations. As a result, we had a number of people order items that were out of stock and reach out to us, frustrated that their order hadn't been fulfilled yet. I reached out to customer service and they quickly changed the setting on their end to prevent customers being able to order out of stock items through the registry, but it would be really handy to be able to edit that ourselves. Additionally, we weren't able to set up/turn on the address masking ourselves, even though that's one of the main reasons we chose the service we did.
Excellent support! Such an incredible and easy to use app, which I know is going to be super beneficial for my customers.
Swym has been great! I was able to enable my registry and customer service was very responsive.
This app will embed itself into your theme and you cant get it out. Not happy with this at all. Pretty sure its affecting my stores performance and it's been bad ever since with no sales. I bought a paid $250 theme and was going to switch back to my Dawn theme and found it there too. I wouldn't install if you don't want permanent damage on your store.
Developer reply ·
Hello! Thank you for sharing your feedback. We'd like to clarify that the app does not automatically install on all themes. You can choose the specific themes where you wish to add the app during installation. Additionally, our scripts are designed to load at the end to minimize any impact on your store's performance or critical load timings. Hence we assure you that installing our app would not have caused any damage to the website. That said, we understand your concerns and would be happy to investigate the issues you experienced thoroughly, however looks like you have uninstalled the app. We have reached out via email for further clarification and are waiting for a response from you. Please feel free to get back to us at your convenience and we will be happy to help you setup the app on the theme of your preference.
I've just set up a registry using this app. I've used other ones before and you cannot compare. This app looks beautiful, clean and professional and blends into the site beautifully. It was straightforward to configure and support was super helpful with any questions I had or minor changes that I needed. We've only just started using it, but super impressed so far.
The Swym support staff was very responsive when we requested for help, would recommend based on their prompt customer service & response times.
Une très belle expérience avec un service client à l'écoute qui pense même à vous relancer quand vous n'avez pas répondu à un message alors que votre problème n'est pas réglé. Vijaya et Matthew ont vraiment été au top.
This is a fantastic app, and the support team is incredibly helpful. They were able to assist us with a super smooth onboarding process, and we're very happy with the app so far. Highly recommend!
Llevamos usando poco tiempo la aplicación y consideramos que aún estamos viendo si se ajusta a nuestras necesidades, sin embargo debemos resaltar la pronta respuesta y solución a nuestras consultas y el buen trabajo que hacen como soporte técnico. Valoramos mucho esto, muchas gracias.
Ausgezeichneter Kundenservice und großartige Unterstützung! Ich bin wirklich beeindruckt von dem Support-Team von Swym Gift Lists. Ich hatte ein kleines Problem mit der Checkout-Funktion auf meiner Website, und das Team hat sich sofort darum gekümmert. Der Support war professionell, freundlich und schnell – sie haben das Problem im Handumdrehen behoben. Besonders beeindruckt hat mich, dass sie sogar ein Bildschirmvideo bereitgestellt haben, um sicherzustellen, dass alles korrekt funktioniert. Das ist Service, wie man ihn sich wünscht! Vielen Dank an das Swym-Team für die hervorragende Betreuung. Absolut empfehlenswert!
5 Stars +++ - Absolutely outstanding product and service and support. Priyanka has been amazing stepping us through the set-up, answering questions and making changes to ensure that Swym is perfect for our unique needs. Can't recommend highly enough.
I really recommend the swym app. It was very easy to use and when I had issues the team was very quick to respond and resolve them. Really recommend it!
Very responsive and excellent customer service. Help me with the setup and some troubleshooting, and now the app is working perfectly!
A pior experiência que tive com atendimento, enviei 5 e-mails solicitando a resolução de vários problemas com as listas e nenhuma resposta, os clientes compram e os produtos não mudam o status, o sistema é instavel, fica fora do ar o tempo todo. Horrível porém não posso simplesmente retirar porque os clientes já fizeram suas lista. Decepcionado
Developer reply ·
Thank you for taking the time to share your valuable feedback. Your input is truly appreciated, and we are disappointed to hear that your experience with our app did not meet your expectations. Our app is designed to seamlessly integrate with all Shopify themes by default. However, it appears that at the time of your installation, there were issues with page linking and a third-party app was obstructing our app from accurately recording order details. We resolved the issues as soon as you reported them and sent you a confirmation however looks like the emails ended up in your spam folder. Nevertheless, our commitment to ensuring your success with the Gift Lists and Registries app remains unwavering. We have provided further clarification via email, and we are waiting for a response from you. If you are still interested in exploring the benefits of our app, please don't hesitate to contact us at your convenience via email. We are dedicated to assisting you and enhancing your experience.
Great app! very usefull and simple. The team help you with everything!
As others have stated, the customer service is top-notch. The Swym team is prompt, friendly, and committed to helping users make the most of their app.
Great app so far and support was immediate and fantastic!
App works great and support from the development team is solid whenever customizations are required.
This app works really well and is easy to set up and customise. It's simplified our gift registry process massively and allows the customers to completely manage their own registries with little help from our team - saves us a lot of time and effort! The support team were really responsive and very helpful in getting the app set up exactly how we wanted on both of our sites and going above and beyond to make sure we were happy with how the app was working.
Just added the app. The customer service was fantastic and receptive to my queries. Looks great on my website. Thank you.
App with 10 stars! 5 stars for the app, 5 stars for the support staff. Before entering this app I texted 2 others with the best reviews, I spent a lot of time setting them up and then got to the point of realizing that they had many limitations. This app took me little time, if you have shopify 2.0 it's a breeze. I asked the support team for major customization interventions and they intervened quickly and absolutely professionally! Now I have a perfect app for my needs. Feed back: easy to install and easy to customize within the pages (with shopify 2.0), reliable app, top support staff. Special thanks to Subham Choudhury - Swym Support for assisting me in all requests and keeping me updated on the timing of the interventions. 5+5 stars!!
