Textbox & Textfield by Textify
by Inspon Tech
View in Shopify App Store ↗Reviews (168)
Simple to add custom text boxes, drop down menus to individual or group products.
Great Customer support, amazing app. I use this on every product I sell.
It has been super easy to set up and use.
me gusto
Developer reply ·
¡Muchas gracias por su reseña! Nos gustaría saber qué nos faltó para merecer una calificación de 5 estrellas. Valoramos mucho su opinión y agradecemos cualquier comentario que nos ayude a mejorar. Si lo desea, también puede escribirnos directamente a support@inspon-app.zendesk.com. Estaremos encantados de escuchar sus sugerencias y ayudarle en lo que necesite. Gracias
App is perfect for what I need. Was having trouble getting the price to show and Pascal fixed everything for me! Fast and Easy!
Poor experience overall and cannot recommend this app. Never works on my site and constantly disappears. When it does show up the text fields never come through on the order and will just show Textify. What??? Very poor app. Going to look for another. I need this to be fully functional as I am running a business and can't have clunky apps.
Developer reply ·
Hi, thank you for taking the time to leave a review. I was a bit surprised by your feedback, as we didn’t receive any support request from you prior to the review. If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, especially when it comes to variant pickers. We’d really appreciate the chance to look into this with you directly and help get everything working smoothly, rather than having this reflected in a review that doesn’t fully represent the situation. Please feel free to reach out to us anytime at: support@inspon-app.zendesk.com Looking forward to helping you get this sorted.
This app is fantastic and the help is there when you need it! I'm so grateful!
Developer reply ·
Hi, thank you for taking the time to share your feedback. We are happy that you liked the experience and if you need any further help, please let us know at any time. Thank you very much
weak app
Developer reply ·
Hi, thank you for taking the time to leave a review. I was a bit surprised by your feedback, while you have used the app for over 3 years now and still have it installed, if it's that weak, i am surprised that it's still installed. If you run into any issues, our support team is available 24/7 and always happy to help — either via live chat or email. Since every store setup is unique and often influenced by other installed apps, some individual adjustments can occasionally be required, please get in touch if you face any troubles. We’d really appreciate the chance to look into this with you directly and help get everything working smoothly. Please feel free to reach out to us anytime at: support@inspon-app.zendesk.com Looking forward to helping you out on any problem you may face.
App does what I need, and upon installation I found it didn't mesh well with my theme (minor formatting). A quick chat and a few hours later, their dev made it work perfectly. First class support.
Developer reply ·
Hi, thank you for taking the time to share your feedback. We are happy that you liked the experience and if you need any further help, please let us know at any time. Thank you very much
This app has helped us with a few different fields we needed and the support team is amazing!
Developer reply ·
Hi, thank you for taking the time to share your feedback. We are happy that you liked the experience and if you need any further help, please let us know at any time. Thank you very much
I’ve had a disappointing experience with Pascal from Textify’s customer service. As customers, we try our best to share our thoughts and ideas in good faith. However, when a support member responds with a poor attitude, impatience, or attacks the client instead of addressing concerns calmly, it reflects badly on the company. The Textify app itself is good, but Pascal’s approach in handling customer communication comes across as inappropriate and impolite. Customer service is about patience, empathy, and solutions — qualities that need to be reinforced through proper training in this case.
Developer reply ·
Thank you for your feedback. From our side, the conversation was handled in a respectful and professional manner. Unfortunately, the discussion became challenging due to a lack of patience and respectful communication. While we are always happy to help and thoroughly investigate issues, some matters require time and cannot be resolved instantly. Productive support depends on mutual respect and constructive communication. When interactions become confrontational or impatient, it creates a situation that is not productive for either side. That said, we remain open to assisting further and are happy to help as long as the conversation is conducted respectfully and without attacks or aggression. We are all human and not automated systems — words matter. We kindly ask for the same level of respect that you would also expect and extend to your own customers.
Great app with a lot of opportunities to design and personalize your product page. Its user friendly and should you have any questions the friendly and professional support is available immediately. I highly recommend this app
quick support chat response when others leave you waiting, and issue fixed super quick too!
AMAZING! PERFECT! Excellent Performance. Easy to use! Thank you!!!!
I just started using this app, but I have to say the customer service is AMAZING. I had 2 issues that they helped me solved so quickly with very clear help and communication. I'm excited to start using this app and wish all customer service was this good!
The best app for writing text on product in Shopify without a doubt! Really intuitive, full of settings to customize, respects even the font of the theme and besides that the support with their admins is FANTASTIC, they made really meticulous changes for me on my website so that everything was in line with the rest of the elements on the product page. I recommend it 100% for both professional stores and new stores on Shopify. Congratulations for the work!
First time customer and my experience was excellent. Customer service was friendly and efficient. The monthly pricing is very affordable for someone that has no knowledge about coding. The App is very easy to install and use. Besides there are lots of videos to help you understand how to use the different features it offers. Very pleased with my purchase so far and will def. highly recommend to others. Thank you so much Pascal and the team!!!
Very great service - we had a problem with the price add on in the cart - was serviced within a couple of hours! Great.
5 stars are not enough! it's the first time I find a simple app that really does everything I need. and if it doesn't you were very fast in providing assistance top assistance
Pascal hat mir spät abends super freundlich, schnell und kompetent unterstützt. Der Shop bzw. die App lief direkt wieder einwandfrei. Danke Pascal!
This app is perfect for our business as we often need to use several custom textboxes for customers to enter very specific details pertaining to their order. The textboxes are highly customizable with many different feature options. Anytime a question or issue arises with the app, the Textify team is quick to respond and resolve it. If we need a specific functionality added to the app, the team is always able to accommodate us and make it work. They're very efficient and kind. Highly recommend.
Je recommande vivement l’utilisation de TextBox ! L’équipe est extrêmement réactive et accessible — à chaque fois que j’ai eu une question ou le moindre souci, ils ont répondu en un temps record et ont tout réglé avec professionnalisme. On sent qu’ils sont vraiment à l’écoute de leurs utilisateurs. C’est rare de trouver un support aussi efficace aujourd’hui. Et pour le prix… n’hésitez pas une seconde. C’est un excellent rapport qualité/prix. Vous serez entre de bonnes mains, c’est certain !
Ich bin wirklich begeistert von Textify! Die App bietet eine einfache und funktionale Lösung für meine Anforderungen und funktioniert problemlos. Was mich besonders überzeugt hat, war der Support. Als ich ein Problem hatte, wurde mir schnell und kompetent geholfen, sodass ich das gewünschte Ergebnis ohne Umwege erreichen konnte. Keine endlosen E-Mails oder automatische Antworten, sondern echte, menschliche Unterstützung, die den Unterschied macht. Ich kann Textify wirklich jedem empfehlen, der eine benutzerfreundliche und zuverlässige Lösung sucht!
The customer service is amazing, with prompt responses and a clear understanding of clients' needs. Highly recommended!
Excellent prompt, help with my small tech issue being resolved within minutes. Highly recommend!
