Pig Brig Trap Systems
United States
Reviews (11)
It has been super easy to set up and use.
This app has been very helpful in keeping inventory more accurate by using bundles to house all of our product components. The discounts portrayed can be tricky, but we have worked around them. The customer service has been extremely helpful and responsive when we have any issues!
This app is super helpful, but the support team was even more helpful when I had an issue! They solved it for me in a little over an hour over their support chat. I appreciate the quick help!
Developer reply ·
Thank you for the fantastic feedback! We're so glad to hear that the app was helpful, and that our support team was able to resolve your issue quickly. We truly appreciate your kind words and are always here if you need further assistance!
The app, in general, is fantastic and adds so much to your reporting abilities. It is incredible. But what is even more incredible is their Support. They worked tirelessly with me to get our reports exactly how I needed them. So helpful! You can't go wrong with Report Pundit. Don't ever get too frustrated or throw in the towel; reach out, and they will be there. Pragathi, Vinith, and Tony were incredible and made the magic happen! Thank you!
Easy to use and awesome support with Sweetan when you get into trouble. Great tool to pick up and make landing pages.
Developer reply ·
Thank you so much for writing us a review, Vickie. I has a great time communicating with you and I am glad I was able to help you. We also appreciate your honest feedback about your experience with Shogun and are happy to hear that you are finding the app easy to use while designing great-looking landing pages. 😊 We'll be here to assist you again in the future should you bump into any issues. Thanks for all the love and support! 🫶 Sweetan | Client Services Shogun Page Builder
I needed to get this up and running quickly. I tried for a few minutes but ran into a problem with my logo. I went ahead and booked a meeting via their Calendly link. I should have done that at the beginning! June immediately jumped in and explained things so clearly. It helped me get everything up and running in under an hour. I wish all customer service were this helpful! We could accomplish so much if everyone were like June at Timesact! June, you rock! Thank you for your time! AMAZING customer service! Nothing like a real human with real skills and an awesome personality!
Rain with Customer Support was easy to understand and replied quickly to my issue! Super appreciate the help!
Great support. The app helped a ton and the support was even better. The team actually made some mods to the site that really helped speed things along. Super happy!
Thank goodness for people who respond on chat and not bots when you have a question or a problem. We thought we needed to fix a few things so we paused the app. We are not getting notifications when an address is updated because we use the initial email notification for orders from Shopify and do not realize something is wrong with an address right away, the support person helped me to make sure we would receive the right notifications and not too many.
We are using this app to display shipping rates in our store. I ran into some configuration troubles and Prathyusha G went above and beyond to make sure I got my questions answered. Great support and the app seems to be working well. Excited to finally offer real time shipping rates.
Developer reply ·
Thanks a lot for the amazing review. We are happy to know that our support was helpful and the app has helped in offering real time shipping rates. This means a lot to us.
The rating is due to customer service. I appreciate the emails and the phone call! Sometimes it is hard to explain things over chat. The phone call with Justin was perfect. This app is good at what it does, but there is a learning curve; tutorials are helpful, and you can keep things pretty basic if you would like, which is also helpful. Looking forward to the upgrades coming in the future and the ability to personalize the timing of emails!
Developer reply ·
Thanks for kind words about our customer service and onboarding team. We are glad you are enjoying our affiliate marketing platform. We look forward to helping your business grow with affiliates.