TS ‑ AI Language Translate
by Transtore
View in Shopify App Store ↗Reviews (774)
Excellent Customer Service, meet all the needs I want~
I’m really impressed with Transtore. The app translated my Shopify store very well, and the translations were accurate and natural, which made the whole process much easier. The customer support was also 10/10. They were responsive, helpful, and really took the time to make sure everything was working properly. Overall, a great app if you’re looking to translate your Shopify store. I’m very satisfied with the experience and definitely recommend Transtore!
Love how easy this was to use with lots of instructions to help guide me
Best translator for handling multiple languages smoothly
Excellent app and outstanding support! The Transtore team was extremely responsive and professional. I reported an accessibility issue detected by Google Lighthouse, and their support team quickly escalated it to the developers. They implemented a fix promptly and followed up until the issue was fully resolved. The app works well for language and currency switching, and the customer support is one of the best I’ve experienced on Shopify. Highly recommended for any store looking for a reliable localization solution. Thank you, Transtore Team!
This is great! The app is brutal! The support is usually within minutes and they are restless until all solved! Thanks
Good experience with easy-to-follow steps.
I had an amazing experience with Transtore. We needed a few custom translation fixes on our slide-out cart drawer—specifically updating our main checkout button to the correct French phrasing ('Passer la commande') and syncing up the backend. Chloe from the support team was incredibly fast, professional, and efficient. She gained collaborator access and had everything working perfectly on our end in no time. The app itself is fantastic, but the speed and quality of their customer service is what truly sets them apart. Highly recommended!
We are a newly established store. After Transtore's assessment, it was decided not to charge any fees for the time being. We are extremely grateful for this and we are also willing to pay. If we need to pay in the future, we will do so promptly. Thank you.
the best app in the world i would give it 10 stars but there are only 5
Thanks! This app really helped me solve the problem. It’s great for translating our website into different languages.
Great app and even better support! Lio helped us set up the language/currency switcher on both desktop and mobile, including fixing a spacing issue on mobile header. Quick responses, clean implementation, and the team went above and beyond. Highly recommend for any international Shopify store.
Very satisfied with the support.
Developer reply ·
Hi there, This is Ben from Transtore Support Team, and I apologize for any inconvenience you've experienced. Our Technical team can address the issues you've mentioned. To assist you promptly, could you please provide us with a Staff account? You can grant one to us at support@transtore.app Sincerely, Ben
Support was very fast and helpful! Translation with Transtore is working very easy and setup was no problem at all!
Great app and great support. They solve issues quickly and effectively.
Great app – exactly what I needed for automatic language and currency switching. Everything works smoothly and looks professional on my store. The support is amazing – Chloee helped me set everything up and made sure everything was working perfectly. Super fast and very helpful! Highly recommended
Excellent app and outstanding support. Transtore works very well for translating our store and handling multiple currencies. Setup was simple and everything runs smoothly. What impressed me most is the support team. They really went out of their way to help with a specific issue and were fast, helpful, and professional. Highly recommended for any Shopify store going international.
The app was free as a trial and it was good, but recently I encountered problems when I changed the store's currency. Their customer support is very weak. I had a problem and couldn't find any support, so I uninstalled the app. When I tried to reinstall it, they charged me a fee to restore it. Just to clarify, I paid for this month two days ago, so I'm waiting for the team to respond and refund the money I paid today.
Developer reply ·
Hi there, We're so sorry for the inconvenience you experienced and would like to help you resolve the currency issue as soon as possible. Can you kindly take a few minutes to review our email and let us know how the issue happened on your side? Additionally, we want to clarify the billing part for you: After checking the Shopify billing system, we can see that your previous billing cycle was Feb 2 – Mar 4, and the app was uninstalled on March 4, which was the end of that billing period. When the app was reinstalled afterward, Shopify automatically created a new subscription with a new billing cycle, so the charge you’re seeing now is for the new billing period, not a duplicate charge from the previous one. Could you please double-check the billing details in your Shopify admin to confirm? Look forward to hearing from you.
Perfect, Chloe helped me with everything I needed very quickly.
This app is incredibly useful for our site, allowing our customers worldwide to shop in the currency and language that suits them best. The team at Transtore are always happy to help, and go above and beyond when there is a conflict with another app to resolve the issue in a positive way.
VERY GOOD EXPERIENCE, I had a problem to solve and asked for help it was very quick to resolve the problem. I recommand!
I switched to this app after having issues with other translation and currency exchange apps on an expansion store. To my surprise, the custom development I requested was completed within just half a day of installation. This is top-tier service! A special thanks to Chloe for all her incredible help!
Excellent customer service. The app team was very friendly and polite, and their communication with customers was superb, ensuring a thorough understanding of their issues. They were willing to provide explanations multiple times if there was any misunderstanding. I thank the entire team, and especially Ms. Chloe, for her kindness and excellent customer service. I wish them continued success.
Using Transtore to translate my store and reach new customers across the globe has been very easy and smooth process. Chloe, in particular, consistently goes above and beyond to support her customers. She is knowledgeable, patient, and always willing to take extra steps to ensure every question is answered and every need is met. - vacationgrabs.com
ótimo app, acredito que seja o melhor em questão de traduções. Até o momento estou gostando bastante
