NI Candle Supplies LTD
United Kingdom
Reviews (28)
Fab app! The team have gone above and beyond to ensure we have the menus we need. Really pleased to have found a way to display our menus in a way that suits our customer base.
The support and set-up service provided by Sowmiya and the team has been second to none. We now have a well functioning chatbot that is helping us convert browsers into buyers on our website. Very happy!
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
Really easy to install and adds a much needed feature to the native Shopify gift card option! Thanks for such a handy app!!
This app is incredibly useful for our site, allowing our customers worldwide to shop in the currency and language that suits them best. The team at Transtore are always happy to help, and go above and beyond when there is a conflict with another app to resolve the issue in a positive way.
Very happy with the support provided to get this programme up and running for us. Also with the ability to customise to suit our needs, thanks for providing a great app!
Really happy with the support provided by VegaHub so far, especially by Mabel who has been super helpful in getting us up and running with the FAQ builder.
Developer reply ·
Hi NI Candle Supplies LTD, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us.
Technical support in helping us get to the launch stage has been second to none! We're still testing to ensure everything works as it should, but are confident the team at Appstle will be there to help if we run into any issues along the way.
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
Very happy with the level of support received from Appstle in helping us set up a complicated bundle and subscription structure. They have been super responsive and helpful and we are looking forward to seeing the results upon launch.
Developer reply ·
Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.
2025 update: Parcelify have introduced some new options when offering rates, again I had a few teething issues between the Shopify shipping interface, and Parcelify, but Alex was there to solve everything and get us up and running nice and quickly! Still super happy with this app!! We've been with Parcelify for nearly six years now and recently made the move from their Legacy version to the 2.0 version. We have some complex rate set ups that tool a bit for me to get my head around in the new version but Alex from Parcelify was there every step of the way assisting me and ensuring that everything was set up correctly before we went live with the new rates. It was a seamless changeover and Alex is an absolute credit to the team at Parcelify. If I could give them 10 stars for the service and support received, I would!
Mahek and the team have gone above and beyond sorting out several complexities for me to ensure their app is running smoothly and correctly allocating the VAT for us (something that another app did not do). Their assistance in resolving the issues caused by others has been nothing short of 5 star and I am very happy with the interface of the app with Xero. Thanks for an awesome job!
Absolutely thrilled with T-Selector! This VAT switcher has been a game changer for our site, allowing customers to quickly and easily view pricing in their preferred format. It has significantly improved the shopping experience for our users. We did encounter an issue with conflicting code from another app, but Piyuk went above and beyond to assist us. Their support was exceptional, and they worked tirelessly to resolve the issue and ensure everything was functioning perfectly. I highly recommend T-Selector to anyone looking to enhance their website's pricing flexibility. We really appreciate your kind words and recommendation. It means a lot to our small team – and we're glad we could solve the issue. We're always here if you need anything further!
The setup process was incredibly straightforward, making it easy to get started. Their support team is top-notch—always ready to assist with any questions or concerns. Most importantly, I feel a lot more secure knowing that my site is well protected. Highly recommend Blockify to anyone looking for reliable website protection!
Developer reply ·
Thank you for your glowing 5-star review! We're thrilled to hear that the setup process was smooth and that our support team has been able to assist you effectively. 😊💖 Knowing that you feel secure with Blockify protecting your site means the world to us. Thank you for recommending us—it truly means a lot! 🙌✨
Super happy with this app and with the support provided when things aren't working as they should. We had an issue with CCS not pulling through on the estimated shipping box in the cart page for certain countries. Jade went above and beyond to help get it fixed. Turns out the city needs to be included for certain locations or the rates won't populate - simple fix but not something we would have been able to figure out on our own!
Super happy to have stumbled across this app! It's made being able to personalise our store to suit our needs, easy and I love not needing to pay huge amounts of money to developers for custom coding that then needs to be manually updated each time there is a theme update etc. Keep up the great work guys!
Very happy with the app, and the tech support provided by Max. He's been happy to help with all my questions (there have been lots!) and the app is working really well for us.
Balint and his team made the migration from our previous loyalty program to Love Loyalty absolutely seamless. Nothing was too much trouble, and we are really pleased with the outcome. Our customers are finding the loyalty program much more user friendly now also.
I recently started using the Bloggle app for my Shopify store, and it's been a great experience overall. The app is very easy to use, making it simple to create and publish blogs without any hassle. The presentation of the blogs is top-notch, giving my content a polished and professional look that will hopefully lead to more conversions. One of the standout features has been their technical support. They are truly second to none, always responsive and ready to assist with any questions or issues that arise. However, I deducted one star because I believe the app could be even better with the addition of an annual plan option. Additionally, it would be a great improvement to have the ability to set a default preference for links to open in a new window, as it would enhance the user experience further. Overall, Bloggle is a fantastic app that I would recommend to anyone looking to enhance their blogging capabilities on Shopify!
Developer reply ·
Thank you so much for your detailed and thoughtful review! 😊 We’re thrilled that Bloggle has helped improve your blog's presentation and overall experience. Your feedback on the annual plan and link preferences is greatly appreciated. We proposed yearly plans in the past but our clients were not using it. We decided to remove them as we try to keep the app simple. Thanks again for recommending Bloggle!
We’ve been using the Smile.io app for many years now and are really happy with the way it manages our loyalty programs. The interface is user-friendly, making it easy to navigate and implement various features that enhance customer experience. Recently, I encountered an issue that I thought might be difficult to resolve, but I was fortunate to receive assistance from Enzo. He went above and beyond to ensure my problem was addressed promptly and effectively. His dedication and support made a significant difference, and I truly appreciate his efforts. I’d recommend this app to anyone looking for an easy to use loyalty program with five star support when needed.
Developer reply ·
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
I've only just downloaded the app but the support is top-notch with assistance straight away to help me understand key issues with our site and resolve them. I am hopefully long-term the app will be a valuable addition to our store.
Developer reply ·
Thank you for your kind words! We're thrilled to hear that our support team was able to assist you right away. If you ever need any more help with your store’s SEO and performance, don’t hesitate to reach out. 🚀
Order Printer Pro: Invoice app has been a game changer for our Shopify store! We find the app incredibly easy to use, allowing us to generate invoices effortlessly. The customer service is outstanding, with the team always ready to help and ensuring that nothing is too much trouble. Highly recommend this app for anyone looking to customise their invoicing templates!
Developer reply ·
Thank you so much for your wonderful feedback. We're absolutely thrilled to hear about your positive experience with the Order Printer Pro: Invoice app. Knowing that it has been a game changer for your Shopify store is music to our ears! We pride ourselves on the ease of use and functionality of our app. It's great to know you've found it helpful in generating invoices. Also, recognising our customer service is a tremendous compliment. Our team is indeed always ready to lend a hand because our customers, like you, are our priority. High recommendations, like yours, keep us motivated to continue providing top-notch service and an efficient app. Your feedback is a crucial part in us understanding how we can continue to deliver a fantastic user experience. Best, Shop Circle Team
Aaron has been incredibly helpful with the on-boarding process for this app in our store. Nothing has been too much trouble and he's gone above and beyond to make sure we are all set up correctly. I love how easy it is to offer discounts on select variants within a product without the need to manually list all of the variants within the discount - massive gamechanger and timesaver in our world!
This app has removed a major headache from our plates. We’d struggled with Google shopping and ads in particular for the longest time due to not having GTINs automatically assigned to our goods and had been unable to gain a workable solution until now. The app is a game changer, it’s super easy to use and super easy to add GTINs to products as they are launched without impacting on those added for active goods already. I’d give it 10 stars if I could.
Very responsive to assisting with custom requests for report generation. Their app makes completing our EU VAT return nice and simple.
Really easy to install the app and get it up and running quickly. Customer service team is top notch and great to work with. Thanks guys for an amazing app!
The team at Fast Bundle have been fantastic helping me customise my bundle, nothing has been too much trouble!
Developer reply ·
That is great to hear! We do aim to create an easy and trouble-less experience for our merchants.
We've been using this app for around 5 years now, nothing is ever too much trouble and the support guys are easily contactable any time we have a question or need help. We wouldn't use any other review platform.
We've been using this app for nearly four years now and wouldn't be without it. It allows us to process our orders quickly and efficiently.
This app is really easy to use and makes bulk updating of products a breeze; has saved us countless hours!