TxtCart AI: SMS Marketing
by TxtCart
View in Shopify App Store ↗Reviews (527)
Haven't seen it in action yet, but customer service is top notch and ix recommend anytime.
TxtCart has been a great addition to our store. The AI-driven SMS flows recover abandoned carts with almost no setup on our end, and the messages read like a real person wrote them. Support has been fast and helpful whenever we've had questions, so I'd recommend it to any Shopify brand looking to grow SMS revenue.
The customer's phone seems very helpful, though. The phone number is under review, so it will take around 45 days. Let's see how it goes.
Developer reply ·
45 days??? Maybe with other apps! We get your US/CA number approved in 1 - 2 days! :D Thank you for your review! We appreciate it! :)
Juan understood my concerns and provided an appropriate resolution.
I am very grateful for their help; the customer service staff were excellent at assisting.
Loving it so far. It has given my customers a chance to have questions that may be delaying their purchase answered. So far it has been much easier than my email marketing platform! Thank you! Removing those last-minute hesitations before a purchase is exactly where TxtCart shines. Really glad it's been a smoother ride than email too. Welcome aboard!
Great experience with TxtCart so far. The platform is easy to navigate and the setup process has been straightforward. Their support team has also been extremely responsive and helpful, especially Roohul, who went above and beyond to help with our TFN approval process. Excited to continue using TxtCart as we grow our SMS marketing Thank you for the shoutout to our support team and Roohul. We'll make sure he sees this! :D
just insalled the app, customer support is great, helped with what we needed to do right away . Thank you! Welcome to TxtCart! :)
So far the support has been great! Thank you! We're glad to hear that! Welcome aboard!
This app is a game-changer for SMS. So many of your customers are already on their phone every day, constantly looking at their texts. To be able to use a tool like this that helps convert them into long-term customers and helps guide them on your product is absolutely a game-changer. Cannot recommend more You nailed it!! SMS is where your customers already are and TxtCart makes sure you're showing up in the right place at the right time. We really appreciate the strong recommendation! :)
Best Shopify SMS app out there. Very intuitive interface, many automation options and handy 2-way communication possible. Big bonus is the recent addition of many EU countries, so we can cover most markets. Very fast and friendly customer support! Thank you so much! :D We're really glad the EU expansion has been a game changer for your markets. Two-way conversations, solid automations, and fast support, that's exactly the experience we want every merchant to have. Really appreciate the kind words! <3
Amazing customer support, helped me with onboarding in minutes. No other platform helped us get started this easily. Thank you! Onboarding in minutes is the standard we set for ourselves and we're glad we delivered. Welcome to TxtCart!
Great experience so far, the dashboard is easy to digest and Juan made my onboarding process super easy! Thank you! We'll make sure Juan sees this. Welcome aboard!!! :)
Great App! Customer service is amazing, they literally answer emails in a few minutes and help you setup anything you need, would definitely recommend! Thank you so much! We know how valuable your time is and we take pride in being there when you need us. Really glad the experience has been a great one and we appreciate the recommendation!
We had a great experience with TextCart AI! Their team offered to personally onboard us and help with the entire setup, which made the process incredibly easy. Their support saved us time and helped us get started smoothly. Highly recommend!
Developer reply ·
Thank you for the recommendation! We love going the extra mile to make sure our customers get set up the right way from day one. Really glad the personal onboarding made a difference and we're excited to see your results grow from here!
The AI helper has been amazing to work with. I have been able to get a lot of things handled. There are some things I would like this app to do. Mainly, I want to be notified if a customer text communications goes beyond 3 customer questions. I would also like to be notified if I decide to handle a customer question, I want to be notified when and if the customer responds. The agent said the app is working to implement those items. These would be great improvements IMO
Developer reply ·
Thank you for the great feedback about our app and team! We're happy to confirm that our team is already working on a notification system for conversations, so this is something you'll be seeing in your TxtCart app very soon. Stay tuned!
Tex Cart has been one of the best additions to my Shopify store. It's incredibly easy to set up, and the abandoned cart recovery through SMS has helped recover sales I would have otherwise lost. The platform is reliable, the automations work seamlessly, and the support team is responsive whenever I have questions. If you're serious about increasing conversions and recovering more abandoned carts, Tex Cart is absolutely worth it.
Developer reply ·
Thank you so much for this amazing feedback, it truly means a lot to us! We always strive to make things as easy as possible for our customers, from onboarding all the way through to performance. Our team works hard every day to make sure you're getting the most out of TxtCart and feedback like this reminds us why we do it! THANK YOU!
so far this platform has been amazing! - Customer support is amazing and better than other apps that take forever! Txtcart is the best with thier support and app is very very good!
Developer reply ·
Thank you so much! Fast and reliable support is something we take seriously and we're glad it's making a difference. Really appreciate the love for both the app and the team!
So far, so good. Onboarding is a breeze and the customer service is quick and responsive. Left Omnisend as they try to lock me into both emails and sms and when I only need sms. TxtCart sms first and I like that.
Developer reply ·
While others make it slow and painful, we make it fast and easy. With TxtCart you only pay for what you use, no bundles, no lock-ins. Our TFN approval takes less than 48 hours compared to 3-5 days with most competitors, and unlike all-in-one tools that try to do everything, TxtCart is built specifically for SMS. We make it as easy as possible to get up and running from day one. Really happy to have you with us! Thank you for making the switch! <3
This app has been such a lifesaver for my SMS marketing. The customer service was also perfect, and they helped me tremendously. 10/10
Developer reply ·
Hearing that TxtCart has made a real difference in your SMS marketing is exactly why we do what we do. We really appreciate the perfect score! THANK YOU!
I love that all of the flows are written for you makes it super easy to automate sms!
Developer reply ·
Pre-built flows that actually work out of the box, that's the goal. Really glad it's making things easier for you! Thank you for your review!
TxtCart customer support is extremely kind and problem solving thanks to Roohul. 10/10 definitely recommend
Developer reply ·
Thank you for the recommendation and the shoutout to Roohul! He'll be happy to hear this. Glad he was able to take good care of you!
Easy to use and get setup! Customer service is also great. I love all the features and how easy it is to get started. They already have built-in flows which is great for beginners.
Developer reply ·
We always strive to make the experience as seamless and hassle-free as possible so you can get your store up and running and seeing a positive ROI as fast as possible. Really glad that came through for you!
friendly, quick and reliable customer service and understandable. Helped resolve my issue quickly!!
Developer reply ·
Thank you! We know it's not always easy to find support that's both fast and effective, so we're really glad our team delivered that for you!
Just signed up and the customer support is fantastic. They jumped in super quick to get me up and running.
Developer reply ·
Thank you! Jumping in quick to get you up and running is exactly what we're here for. Welcome to TxtCart!
Awesome customer service. Fast, congruent and reliable as well. Excited to use the tool!
TxtCart has been a great addition to our SMS marketing stack. Setup was quick and required zero coding — synced with our Shopify store right away. The abandoned cart recovery flows have helped us win back sales we would've otherwise lost, and the two-way AI conversations feel personal instead of spammy. Support (shoutout to Roohul) has also been responsive and helpful whenever we've had questions. Recommend it for any store looking to grow SMS revenue on autopilot.
Developer reply ·
Thank you so much for this! We'll make sure Roohul sees the shoutout! Winning back lost sales while keeping conversations feeling personal and human is exactly what our AI Agent is all about! We really appreciate the recommendation! :)
Great customer service, helped me setting up my TFN despite having issues, very interested in the AI automated responses and flows. Excellent replacement I was seeking after sunset of yotpo sms
Developer reply ·
Thank you for preferring TxtCart! We're glad our team could get your issues sorted. We're confident that our AI responses and flows are going to make a real difference for your store! :D
I just signed up and already very excited to be using this app, will be very helpful.
TXTCart have been awesome, their support is fantastic. Excited to grow our brand with their help!
Developer reply ·
Thank you! We're just as excited to be part of your brand's growth. Let's make it happen! :D
Great onboarding experience so far. The support team has been very responsive and helpful during the setup process. Looking forward to launching our SMS program with TxtCart.
Developer reply ·
We're glad the onboarding has been a smooth experience and that our team has been helpful along the way. We're looking forward to seeing your SMS program take off!
Very useful sms marketing tool and nice support!
Developer reply ·
Thank you for your review! We appreciate the feedback!
love it
Developer reply ·
Thank you for taking the time to leave us a review! :)
customer support & the app team is really Exceptional..
Developer reply ·
Thank you! That means a lot to the whole team. We really appreciate you saying that! <3
Professional and nice help!
Developer reply ·
Thank you! We always aim to be both. Glad it came through for you!
Great app and great customer service!!
Developer reply ·
We're glad to hear both sides of the experience have been a hit! We appreciate you sharing this!
great app
Developer reply ·
Thank you for your review! Short and sweet, just how we like it! Appreciate you taking the time!
Not only is the app. a MUST HAVE, the staff is incredibly helpful!! Friendly, professional and eager to please. Job well done, TXTCART!
Developer reply ·
Thank you so much!!! Hearing that both the app and the team made such a great impression just made our day. We really appreciate you taking the time to share this!! :D
up $25k in revenue using this app over the past 3 months of implementing it.
Developer reply ·
Thank you! We love hearing that. We're excited to work with you and help take your store to the next level with SMS marketing!
fast response, resolving problems
Developer reply ·
Thank you! Quick responses and real solutions, that's what we aim for. Glad we could deliver!
Ive used this on multiple stores. Very Solid!
Developer reply ·
Thank you! Trusting TxtCart across multiple stores says a lot and we really appreciate it. Glad it's been solid for you! :D
Good and app, flexible ai agents.
Developer reply ·
Thank you! Our AI agents are fully configurable for a reason and we're glad that's been making a difference for you. Appreciate the feedback! :)