Upsell Kit: BOGO, Bundle & 30+
by Upsell Kit · launched
View in Shopify App Store ↗Reviews (117)
completely waste app , there is no customer support , i am paying customer and still no resolution to my problem. if you want to save money and have better features try other available apps . this app is just horrendous.
Used to give it five stars but they basically gave it for free so we would start to rely on it, then made it paid. At first they said any tool you already used would be free forever but you need to pay to use more. Now suddenly I can't even edit the text on my pop up. Feels pretty scummy they should have said when it was free that the plan was to go paid one day.
Sudden Removal of Free Tier and we had our clothing charts gone! We didn't receive any email with prior knowledge of removing the free plan Terrible communication and terrible move by removing the free Tier.
Used to be amazing. Now stuff isn't working and they are trying to pass off AI as real customer service that's a joke. If it wasn't AI I have never had a human repeat the question back to me as the solution. Bummer because I loved the app but if they can't even provide customer service anymore I would rather spend more and go to anther app.
Developer reply ·
Hi there, We’re really sorry to hear about your experience and truly appreciate you taking the time to share your feedback. It looks like we missed your message at the time you reached out due to a temporary connectivity issue on our end, which prevented us from responding as quickly as we normally do. We completely understand how frustrating that must have been, especially when you were expecting timely support. We want to clarify that our support is handled by real people, and we’re always here to help resolve any issues properly not just repeat responses. What you experienced doesn’t reflect the level of service we aim to provide. We’d genuinely love the chance to make this right for you. If you’re open to it, please reach out to us again and we’ll prioritize your case and ensure everything is resolved quickly. Thank you again for your honest feedback it helps us improve. Best regards, Upsell Kit Team
one of the best up for upsells, it has everything you need and super smart features. The price is a bargain for such an app! Support is 10+
I got charged amount under "professional fees" even when I uninstalled this app within the trial period. This is unacceptable. Pls refund the amount.
Developer reply ·
Thank you for your feedback. We’d like to clarify the situation. Our records indicate that the app was used for 10 days, which is beyond the 7-day free trial, and the charge was therefore automatically applied by Shopify under “Professional” plan. Please note that all app billing is handled directly by Shopify. We understand how this can be confusing, and as a gesture of goodwill, we’re happy to offer a full refund. Please reach out to us and we’ll be glad to assist. — Upsell Kit Team
great customer service and all in one tools! saves me money and time
Superior app! So many great features to boost your store and sales. Good customization possibilities and very easy to use. I highly recommend it to all Shopify users. I also had a few small issues with the app, and customer service fixed everything super fast with a very professional touch! Definitely one of the best apps and customer service teams out there.
Super application et en cas de besoin le support client est super pro et réactif ! Je recommande !
Really impressed with the Upsell Kit app and their customer service! It’s super user-friendly and easy to set up. I originally tried a competitor (ReConvert), but it was far too complicated. Upsell Kit made everything simple, and when I had a question, their live chat agent responded quickly with helpful guidance. I’m very pleased with both the app and the support — highly recommend!
Excellent app that offers a wide range of tools for upselling and cross-selling. We replaced two other apps with this one and couldn’t be happier with the decision. The setup is straightforward, and the support team is extremely helpful. We encountered an issue, and they made sure everything was fixed in no time. Highly recommended!
Amazing app with top-notch support! Upsell Kit is packed with powerful features to boost conversions — from smart upsells to urgency timers and trust badges. It’s super intuitive and flexible. But what truly stands out is the support: every time I’ve had a question, it was solved within minutes. Fast, friendly, and efficient. Highly recommended!
App multifunzione estremamente utile. Ho contattao il servizio clienti per dei chiarimenti su una funzionalità ed è stato rapido ed efficiente.
Very impressed so far!! This app has so many options to enhance my website! I just added their product upsell app to my site and I think it will help increase my AOV drastically with just this little change. I can't wait to try out all the other apps. Highly recommend, especially at the price point.
Super viele Tools und Anpassungsmöglichkeiten, schneller und guter Support!
Excellent tool kit. It's made my online store amazing, especially being a new Shopify store owner. I was initially nervous but the service I received was outstanding. They even helped me with a problem I had with payment logos at the bottom of my store! They didn't have to but they went out of their way to help me and save me money to get it done by a developer. I'm absolutely happy I downloaded this app. Thank you so much.
very responsive customer service and easy to work with app!
Upsell Kit is truly incredible. Out of the 30 tools available, I have already installed 11 and completely revolutionized my online store with them. Especially when it comes to value for money, Upsell Kit is an absolute winner. Everything works smoothly, even though I’m not using a standard theme, but a paid one. I also contacted support with a few special requests and received friendly and prompt assistance — thank you again! I can hardly put my excitement into words. There are so many amazing features: various options for bundles (which I have now set up to give customers, for example, 25% off the second item from the same category), a "Back to Top" button, order rewards that not only offer free shipping but also cash discounts — I set up a system where customers get €X off when spending €X, plus a second reward at a higher spending goal. These discounts can even be combined with all the other promotions I've implemented — and that's just the beginning. The payment logos look better than in many other apps. The badges allow for ready-made stickers, custom images, or simple text with colored backgrounds. Features like hiding the dynamic checkout button and so much more are also included. Honestly, I feel like I could go on for hours. Just try it out for yourself. I searched for a long time for an all-in-one solution that really does what it promises — without costing a fortune. What can I say? I finally found it with Upsell Kit. I'm really looking forward to continuing this journey with you guys. Thank you for your fantastic work!
Very well made app with many functions, the support is very prepared and responds immediately, highly recommended.
Love this app, there support is great for customizing certain things. Easy to use.
I had problems and they fixed my problems within minutes, that was extremely helpful
I love this app, it solved my problem perfectly, and the customer service staff solved my needs very promptly and effectively, I recommend it
Upsell Kit is an amazing app with so many customization options and powerful features. Everything works perfectly, and it has significantly improved my store's upselling strategy. The interface is user-friendly, and the flexibility it offers is fantastic! The support team is outstanding—super fast, always helpful, and quick to resolve any issues or questions. I highly recommend this app to anyone looking for an effective upsell solution.
Really nice app that does everything we need it to as well as being very customisable. Support have been really good and quick to respond with any issues we have had.
Top products, and super good assistance, Thank you really. The best compang ever
I'm still getting familiar with the app, but so far I've had only good experiences. I am absolutely delighted with the quality of customer support. She has responded promptly, factually and to my complete satisfaction. Thank you very much, I will recommend it!
I have only been using this for a few days. So far this is excellent! This has a lot of features!!! Seriously, look at everything included. I needed help on a few things and the support was quick, polite, and solved my problem easily. One of the things I noticed is that the support did not beg for a review like some others do. That was a refreshing change and very appreciated! I highly recommend this app for the features and support included.
i am using this app .. excellent working and customer support also very cooperative
Phenomenal support and very easy to use app.
Great app with lots of options and it's great you can use several of them too. I had a couple of questions which they helped with immediately and were able to make some amendments too. Great app that I highly recommend.
This app has been excellent for me, and the support has been fantastic too. They even added a feature specifically for the issue I was having!! The app is useful for showing the stats for how many items have been "upsold", so great to see if it was worth implementing, and also for management purposes too. I will be looking at using their other tooling soon to complement my website further.
Very Useful and Must Have App for Shopify, Quick and very Responsive Customer Support. Customer Support Team Solved My issue in a Minute. Highly Recommended App.
Great app. So many useful features and easy to setup and great customer support.
Really happy with the variety of tools - briliant for a free app! And the customer support is quick and very helpful.
Amazing App! So much you can do. Highly recommend! Also great customer service, team helped me with a colour issue, fixed in 60 seconds.
Słuchajcie najlepsza aplikacja wszystko co potrzeba do promowania sprzedaży znajdziecie. Miałem po instalowane tyle wtyczek i każda służyła do czego innego. Nie wspomnę ile czasu straciłem na szukanie darmowych. Tutaj wszystko macie w jednym narzędziu i w dodatku gratis.!!! Mega dużo opcji promowania. !!! POLECAM !!!
Le service client est exceptionnel et extrêmement réactif ! Chaque demande a été traitée en un temps record, avec des solutions toujours adaptées. En bonus, l'application propose de nombreuses options gratuites !
Best app and support they can customize according to your interface
I'm just setting up Upsell and Product Addons and it's simple and easy. I had an issue and they chat support solved it in minutes. Can't believe this is free.
Amazing! So far we absolutely love it! Exactly what we were looking for and more!
It's a great app and easy to use. Great support. I am enjoying this app!
The app is truly excellent, and the customer support is just fantastic! My inquiry was handled immediately, and I received the help I needed!
A lifesaver for AOV! the support is world class and very helpful and responsive. The speed of which they resolve the issues is legendary! 100% would recommend.
From the moment we reached out, their response was prompt, professional, and incredibly helpful. The team quickly diagnosed the issue and provided a seamless resolution, ensuring that our issues related to volume discounts are fixed. Their expertise and dedication made the entire process stress-free and efficient.
Fijne app die vele mogelijkheden bieden met een super goede hulplijn
The problem was solved in a timely manner! The customer service responded quickly! Very useful
App molto utile, soprattutto per chè è molto facile ed intuitivo e il supporto tecnico è veramente molto veloce e gentile
Ver prompt to answer all my questions and provide the necessary assistance
Love the features, and the service is just excellent! thank you!
service client réactif, un seul module testé pour le moment, tres bien
This app is amazing. Highly recommend. So many features all in one place and the support team is unreal.
