Vanga AI Post Purchase Upsell
by Vanga, LLC · launched
View in Shopify App Store ↗Reviews (56)
no offer shown since 3 months lost so much potential sales because of this Hello, we’re really sorry to hear this. We understand how concerning it is to feel like you may have missed sales because offers were not showing properly. We’d love the chance to help fix this for you. Please send us a message through the in-app support chat, and we’ll work with you directly to troubleshoot the issue and get things back on track as quickly as possible. Vanga Support
I used the app for long time but weirdly my balance credits became empty and offer was not shown for several month so lost lot of sales opportunity because of it... Thank you for taking the time to leave feedback. After carefully reviewing our records, we found that this account only installed the app but never signed up for a plan, activated features, or added any credits(we do not have a system to add credits on this app). Because the app was never actually set up or used, it wouldn’t have been possible for the issues you describe (credits disappearing or offers not showing) to occur. We take all feedback seriously, but we also want to ensure reviews reflect real usage so merchants can make informed decisions. If you’d like to truly test the app, we’d be happy to walk you through the setup step-by-step and make sure everything is working as expected. We have been trying to contact you many times over the past 2 days and we are unsuccessful at the attempt. Please reach out to our support team directly at David@VangaAI.com & we’re always here to help.
We love this app! Now the new thank you page features give us the opportunity to increase our post-purchase rate even more because we can use it for all available payment methods. Even though the app is really easy to use the provided support is great!
Vanga is an excellent app for automated upselling and cross-selling. The AI-driven recommendations are smart, relevant, and require minimal setup. We've seen a clear uplift in average order value within days of installation. Highly recommended for any Shopify store looking to optimize sales without adding complexity.
Fantastic app with top-notch customer service! They responded to my query quickly and efficiently. The upsell on cart and post-purchase upsell features have significantly improved our conversion rate and AOV!
We've been using Vanga for a while now, and it’s been super helpful in increasing our average order value. The post-purchase upsells work really well without disrupting the customer experience, and the cart upsells make it easy to suggest relevant products. Setup was quick and straightforward, and the app runs smoothly in the background without any issues. Overall, a solid app that delivers real results! Highly recommend
We've been using Vanga AI for a while now, and it has significantly boosted our average order value! The app is incredibly user-friendly, easy to set up, and offers a seamless experience for customers.
This is the app I was looking for. The team is very helpful and supportive. I would definitely recommend it!!!
Application au top, une assistance de qualité et très réactive ! Je tiens particulièrement à remercier Reda.M pour son aide si précieuse !
Absolutely loving the Vanga for my post-purchase strategy. So far recommendations are spot-on, hopefully this will increase my AOV. Easy setup with customer support team!
Vanga makes upselling simple. Quick Setup, Dynamic recommendations and clear Insights with detailed reports. If you want smarter upsells with zero hassle, Vanga-AI is a must.
Absolutely amazing app and customer support. I had the pleasure of getting the professional, prompt and fantastic 10/10 support of Reda on an issue I had with the shipping meter. He fixed it immediately and responded to me and even went above and beyond to help me on a completely separate issue not related to the app. I greatly appreciate it and recommend them 1000x over. Not to mention they have a company policy where they buy an item from your store to support you! This is the real deal! Don't think twice, get the app and see what it will do for your store!!!!
Vanga has revolutionized the way we approach upselling on our Shopify store. The app’s features are powerful yet user-friendly, allowing us to enhance customer purchases effortlessly. The responsive support from Reda has been invaluable; his knowledge and friendliness made troubleshooting quick and pleasant. Thanks to Vanga and Reda, our revenue has seen a significant boost. A must-have tool for all Shopify users!
Godt fornøyd med resultatene med Vanga, super kundeservice! Synd det ikke kan benyttes på post purchase hos oss, men det er en shopify sak som ikke lar seg kombinere med betalingsmåter vips og klarna.. flott om det kunne fikses. Vanga jobber m Pr i dag har vi et roi på 20x -
All of my issues were fixed fast. It was pleasure working with Reda.
This app is awesome and so is Reda! She responded promptly to my email and sent screenshots to help me better understand his to fix the issues I was having with my website. I changed the theme on my Shopify store and most of the apps I was using before, stopped working. Vanga was the ONLY app, that helped fix the issue. I am grateful. I’d definitely recommend this app to others. Thanks again Reda and Vanga
Brilliant support team. They helped me set this all up with ease. I kept wanting to change things & they went back & forth until it was perfect. Highly recommend this app. Thank you
Très bonne expérience avec une assistance toujours à l'écoute, toujours présent quand on a besoin d'aide notamment un merci particulièrement à Reda. Je recommande très fortement l'application.
I found this app when I was looking for an upselling app on the app store. I saw in Elliott's youtube video how great it is and i was amazed by how AI helps to optimize and automate offers. What a time saving feature. I experienced great customer service, especially Reda Magani helped me a lot. I highly recommend this app.
Vanga impresses not only with its exceptional features but also has remarkably responsive and helpful customer support
J'utilise l'application Vanga AI Post Purchase Upsell sur Shopify depuis quelques mois maintenant, et je suis très impressionné par ses fonctionnalités et son impact sur mes ventes. Cette application est incroyablement simple à utiliser, avec une interface conviviale qui m'a permis de créer et de gérer mes upsells post-achat en quelques clics seulement !
Rien à dire c’est vraiment parfait !! Et assistance très rapide !
This is by far one of the best apps I've ever used, not just as an upselling app but for ALL apps I have ever dabbled with on Shopify. The user experience is so easy and enjoyable and I can see it already working for my store within 3 days of installing. I had some technical understanding to do so i raised a ticket and within a day, I had a 30 minute google meet with an actual person named Reda and he was super helpful. All in all I'm staying with this app coz it really works, is easy to use, is really beautifully made but above all, has great people behind it. I could not recommend it enough.
Just hours after installing the app, we're seeing post-purchase upsells! I'm super excited to see how much better the app gets with more optimization. Update: Vanga updated their pricing from free to a credit-and-percentage commission-based model. Early adopters received an extra one time credit, but no prior warning was given. We were not legacied into the original pricing structure. It feels a bit like a bait-and-switch to get early good reviews. Second Update: The team at Vanga reached out and apologized for the sudden pricing structure change. They also offered a retroactive concession to make things right. I appreciate their proactive attitude in addressing our concerns and am updating my rating accordingly.
Developer reply ·
Hello! We are actively reviewing our communication processes to prevent similar situations in the future. Your feedback has shed light on areas where we can improve, and we are committed to addressing these concerns promptly. If you have any further questions or if there's anything specific you would like to discuss, please feel free to reach out to our customer support team. We value your input and are here to assist you in any way we can. Thank you once again for your understanding and continued support. We look forward to working together to make your experience with Vanga even better. - Ivy
We loved Vanga. They elevate the Shopify game with this brilliant upsell wizard! Seamlessly increasing order value and turning every purchase into a personalized experience, making customers feel like VIPs while boosting the bottom line effortlessly. Besides, the customer service is awesome, we highly recommend this app. Kudos to Brio!
Our experience with Vanga has been positive, primarily due to its impact on boosting AOV for our e-commerce business. The responsive support, led by Reda, has been a key factor in our satisfaction. Quick and helpful responses to queries have made the implementation and management of the app smoother. Additionally, the continuous development of new features ensures that Vanga remains a relevant and effective tool for our store. We appreciate the ongoing efforts and commitment to improving the app's functionality.
I love how easy it is to use this app! Vangas AI algorithm gives me confidence that my customers are being offered the best upsells. I love how there are three different points of contact for the opportunity to capture an upsell. The customizable cart is my favorite and is pretty unique compared to the other upsell apps. Vanga is by far my favorite upsell app.
I have been using this app for my shop for some time and have been seeing positive results but then I found a minor issue that was affecting performance. Reda reached out to me and not only did he resolve that minor issue, he went over the entire account with me.. He found a few things that I have never even thought to look for to help sales and even helped with other issues that were not directly related to them and actually fixed them too.. I am amazed and speechless to his kindness and professionalism, "above and beyond" that was where he started, he took it even farther than that!! Reda you are awesome and Vanga really made my site better in more than just upselling !! thank you !!
This is the best X-Selling App I have come across. Very easy to use and setup and integrates seamlessly in our shop. I find the shopping cart is much better than the standard shopify shopping cart. Service is also top notch. We had a few adaptions to be made concerning matching items to products placed in the shopping cart. The issues were resolved very quickly and professionally. I find the fee structure especially interesting. Basically you are paying for performance of the app. If the X-Sell functionality doesn`t manage to increase incremental value then the developers of Vanga don`t make any profit. Just a small monthyl subscription fee. So you are basically not overpaying for this app. A bold revenue model. And revenue participation is capped on their side. And last but not least. They didn`t even ask me for a review, although they spent alot of time answering my questions, checking setup in my shop and tweaking small issues. I have a lot of sympathy for that!
We were using a different upsell app before this, but we converted over right away when we started using Vanga. The customer service is fantastic – they're quick, knowledgeable, and super friendly and helpful. And what sets them apart is their willingness to go the extra mile. When we needed a custom feature, they delivered. Definitely recommend giving Vanga a try!
Assistance très professionnel, agréable, team top ! Je recommande à 100% ;)
Bonjour; cette application est merveilleuse un Feedback rapide, une utilité sans failles et un personnel au top. je vous recommande vivement d'utiliser Vanga pour vos upsells. simple et efficace Merci à Reda qui a été exceptionnel.
Excellente expérience avec cette app. Le service client est très rapide et performant, je recommande vivement.
The best customer support in the world! They reply super quickly! No words.. The best post purchase upsell app!
Great app with an excellent ROS 14% and conversation rate both on the cart (14%) and the post-purchase upsells (7%) The support team are responsive and has worked hard to accommodate our needs which admittedly tend to push the boundaries of what Vanga offers. This is fast becoming one of our recommended apps with ROAS and conversion numbers like this it's hard not to be impressed!
I have now edited my review into a 5-star review because Vanga was able to quickly resolve the issue I wrote about in my original 3-star review below. I have now re-enabled the application and it has continued to bring in results. Thanks to their great customer service and technical talent, I can continue to say that this is the best Upsell/Post-Purchase application we've ever used. Keep up the great work! -------------------------- The best post-purchase upsell/Thank You page offers application we've come across... until we noticed that the Thank You page automatic offers show customers the SAME product that they JUST purchased... for a discounted price. Customers then CANCEL their original order and purchase the same product for a discounted price using Vanga's Thank You page automatic offers. This is a fundamental issue with the logic of the Thank You page offers which cuts into product margins and adds extra admin for stores, unnecessarily. Vanga's competitors already automatically remove showing the same product in their Thank You page offers. We spoke to Vanga's customer service about this issue. Unfortunately, there is no solution for this on the horizon at the moment, and we have been advised to: 1) Create Manual offers PER product to avoid this problem, which is not practical for us at scale. 2) Remove automatic discounts from the Thank You pages (which we feel defeats the point). 3) Exclude products from being upsold (which would mean we would have to exclude every product in our store?). We have had a very fantastic experience with this application until running into this fundamental problem, so we advise both Vanga and multi-product stores to consider this feedback strongly, to avoid customers canceling orders upon seeing the same discounted product on the Thank You page offers as the ones they've already ordered. Hoping for a resolution soon! Will be disabling this application until then.
I love this app. It is a great way to let customers see other items that they will like on your page. and reward them for increasing there average order value.
This app has the best quality-price ratio in the market. It has great features and is very easy to use. It doesn't require any third-party installations and most importantly, our post-purchase rate is 13.03%. Bear in mind the number would be much higher if we could use post-purchase upsell for COD orders (Shopify doesn't allow that though).
This app was extremely easy to set up and performs very well. It performs just as well as the highest-ranked similar apps (if not even better) and the price is 10 times lower, so we definitely recommend it!
We tried many post-purchase apps but Vanga proves to be the most efficient one. Our upsell rate is 19,58%, that's huge. In addition, the support is amazing and we have had several calls with them in order to optimize all the processes.
This app performs excellently in increasing our post-purchase revenue. It is easy to use and the support is amazing.
Amazing app. We have received a great conversion rate of the post-purchase upsell in just one month. The setup is really easy and the support is great! We would really recommend it!
The application is great to increase our turnover by 8.6% in just one month, the algorithm is good but we prefer to use manual offers. overall we are super happy very easy to work very good custom support
Fantastic free App! First up sell within one day of installing, user friendly and works away in the background getting to know our Customers
Developer reply ·
Thank you for the amazing review! Keep that AOV growing!
