nightcity clothing
United Kingdom
Reviews (27)
Really great app and even better support. Smart Collection Pro solves a genuinely useful problem by making sub-collections much easier to manage and display well, while also giving far more flexibility than normal Shopify automated collections. For us, that was the biggest win. We used to rely on external automation software to trigger collection adds based on multiple conditions, but it was far too difficult and cumbersome to manage. Moving to this app made the whole process much easier. We also had a very specific need around improving our collection and sub-collection layout on mobile, and they were extremely helpful in working through it with us. They added new options, made theme-specific fixes, resolved an iOS bug, and were very clear throughout the whole process. It’s rare to find a developer this responsive and flexible. Would definitely recommend Smart Collection Pro to other merchants. :)
Developer reply ·
We are happy to see that our collaboration helped you to achieve the desired outcome for your store, thank you for your great review!
Incredibly smooth onboarding experience. Russell answered all queries promptly, which allowed us to get set up and use the application right away without issues.
Best megamenu application by far! Has solved a lot of pain points for us when it comes to navigation. Great support from Sarah lately.
Best all-rounder review application we've tried from a huge range of them!
Best application we've come across for these matters. Well done!
This app helped us to list all the product/delivery-related FAQs on each product page—a clean and easy-to-use interface. The support team was excellent with instantaneous support when I had a minor question about the setup. Would recommend it!
Had a rocky start with this application, it took some time for it to be properly set up for our theme by support, but eventually got there and it works great with good functionality! Keep up the good work. Dear customer, I'm sorry for the inconvenience you faced with our app. As the Customer Success Manager, I take your feedback seriously. Our team is already working on resolving the glitches and compatibility issues with your theme. We understand the frustration you had with our support process, and we'll make sure to access your theme code securely moving forward. Your patience is appreciated, and we are committed to quickly resolving the issues. If you decide to give us another chance, I'll personally oversee the progress and keep you updated. Feel free to contact me directly at support@nestscale.com for any further concerns. Best regards, Chloe Customer Success Manager @NestScale
Amazing cart, does what it says on the tin. Really useful features. Super well done. Where this app is let down, from my experience just now, is its lack of developer environments. Meaning that, if you seek changes made by the developer, they cannot preview their changes unless they activate the feature on your live theme. For example, I enabled the Sticky Cart, which basically didn't work at all. It didn't appear at the right time in the scroll, and when it did appear, it would appear at the top of the page, blocking our navigation menu. I sought help from their customer service, and the developer had kept the erroneous sticky cart enabled on my live theme while trying to make the fixes. This meant that the faulty sticky cart has blocked customers from navigating our store. The developer also wasn't able to fix the issue properly, and kept the sticky cart live without checking overnight, so there was 1 night of customers who weren't able to navigate our store once reaching the product page due to the frozen sticky cart. Had a lot of drop-offs. I had purposefully kept the sticky cart turned off, knowing it had issues, but the developer continuously turned it back on. This specific concern may not be the fault of the developer, but more of the lack of "preview" environment of this app. Anyways, I will probably give up on the Sticky Cart and seek another app for it. I will probably get a reply that the sticky cart feature depends on theme to theme, and every theme is built differently. I get that, it's just that the correction of this wasn't handled properly. Overall, really happy with the Main cart, but terribly disappointed in the process of getting the sticky cart to work.
Developer reply ·
Legendddd... Ty here one of the founders. ✌️ Thanks for the kind words about the cart! 🙏🏻 Sorry to hear about the sticky-cart experience 😅. We're absolutely slammed by installs and focused on building our most requested features. Unfortunately, we have never been asked to add a dev environment for sticky-cart as it works perfectly for most stores out of the box. However.... we are definitely going to do our best to make all your upsell dreams come true over time!!! This is a great idea to add to our roadmap 🥰🥰🥰
Fantastic app which makes canceling orders simple for customers, while offering useful information for merchants such as cancellation reasons. This application has great customer support too.
Switched from a pricier competitor and am extremely pleased with the product, very functional, looks good, and best of all, their customer service is fantastic! Keep up the great work.
Developer reply ·
Thank you very much for sharing your great & valuable experience with our service and app!! It means a lot to us!! For any queries, feel free to contact us at support@scriptengine.net, we are always happy to help you.
The best app for exporting data! The support team is super helpful for setting up customizations too. Would recommend.
I have now edited my review into a 5-star review because Vanga was able to quickly resolve the issue I wrote about in my original 3-star review below. I have now re-enabled the application and it has continued to bring in results. Thanks to their great customer service and technical talent, I can continue to say that this is the best Upsell/Post-Purchase application we've ever used. Keep up the great work! -------------------------- The best post-purchase upsell/Thank You page offers application we've come across... until we noticed that the Thank You page automatic offers show customers the SAME product that they JUST purchased... for a discounted price. Customers then CANCEL their original order and purchase the same product for a discounted price using Vanga's Thank You page automatic offers. This is a fundamental issue with the logic of the Thank You page offers which cuts into product margins and adds extra admin for stores, unnecessarily. Vanga's competitors already automatically remove showing the same product in their Thank You page offers. We spoke to Vanga's customer service about this issue. Unfortunately, there is no solution for this on the horizon at the moment, and we have been advised to: 1) Create Manual offers PER product to avoid this problem, which is not practical for us at scale. 2) Remove automatic discounts from the Thank You pages (which we feel defeats the point). 3) Exclude products from being upsold (which would mean we would have to exclude every product in our store?). We have had a very fantastic experience with this application until running into this fundamental problem, so we advise both Vanga and multi-product stores to consider this feedback strongly, to avoid customers canceling orders upon seeing the same discounted product on the Thank You page offers as the ones they've already ordered. Hoping for a resolution soon! Will be disabling this application until then.
Easy to use, amazing functionality with very responsive customer service! We switched over from Hotjar.
Impressed with this application! It's functional, easy to use, and straightforward. Ensures that customers are easily able to connect with our socials. Would recommend this application.
Pro Blogger is a one-of-a-kind application that allows brands to utilize blog articles to not only showcase expertise in their niches but also to add relevancy to the products offered. Our team highly recommends all of Pro Blogger's useful widgets for different use cases.
We have tried pretty much every existing free shipping bar on the Shopify App Store and none of them have worked even close to as well as Free Shipping Bar Ultimate! We are extremely relieved to have found this app. This app is highly functional and loads very fast compared to other similar apps while being easy to use and customizable. On top of that, their support is very responsive, helpful, and always keeps in mind website performance.
The best size chart application out there! Our team has found it to be easy to use and a highly organized way of managing multiple size charts.
Incredibly easy to use application for its purpose! This application is fantastic for being able to offer full control of what information gets synced to Facebook for a much greater level of manipulation of the catalog, which is not possible with the native Shopify-Facebook channel.
Amazing app to perform a range of country-based actions, such as redirecting customers to their country-specific local stores for a better, more personalized experience.
An application that achieves its purpose perfectly. It's easy to set up, use and its customer support are friendly and responsive!
Great application for efficiently organizing returns. They also have a helpful support team! Would recommend it.
Fantastic application with convenient and customizable, per use case, workflows that save our team countless hours every week. Their support team is very friendly and responsive too. Would recommend it certainly.
Our store occasionally utilizes 3PL (third-party logistics) fulfillment centers in order to ship to specific countries internationally and the Order Fulfillment Guru application has really helped to streamline our communications, manage inventory, and to fulfil these orders efficiently! On top of that, Claire from the Support Team as well as the Product Team have been fantastic and prompt with their customer support as well as implementing/considering any unique and specific requirements! We would surely recommend this application.
Absolutely exceptional application! It's easy to set up and its layout is pleasant to look at. In addition, the support team goes above and beyond to assist.
Developer reply ·
Hi There, Thank you for your kind feedback. We are glad to hear the set up was easy for you. Our team is always here to provide you prompt and effective support with any queries or issues. - LoopClub Team
A fantastic application that has made it very low effort to update customers with tracking information from a vast range of carriers, all on an in-built page within my store. This is definitely the best tracking app on Shopify.
I've looked all over Shopify and this is the best Currency Converter App I've come across yet. The Technical Support team was one of the most helpful I've ever come across and I couldn't recommend them more. I will definitely be purchasing the full version of this app!
Fantastic application that allows you to easily display and select the colour of your colour swatches for your products, with very simple and clear instructions as to how to implement the minor adjustment to your code to allow this app to function. The developers were extremely helpful and highly responsive. They kindly adjusted the way I displayed my colour swatches to match my bespoke needs. I highly recommend this application to those with products with multiple colours.