Ecofynd
India
Reviews (5)
Great Experience till now. Good support, and they keep on bringing new features. We are actively using it to migrate Amazon reviews to Shopify.
They have been quite helpful for our store.
Developer reply ·
Thank you so much for the review! We’re really glad to hear we were able to help. If you ever need anything, our team is always here to support you.
We installed BixGrow expecting a seamless affiliate tracking system where referral links would automatically attribute sales — without requiring customers to manually enter coupon codes. However, it was not clearly communicated that in many cases customers still need to apply a coupon code for proper attribution. If that’s the setup, then the value proposition becomes questionable. We can simply generate and share coupon codes ourselves without needing an additional app. The positioning of the feature feels misleading, as it suggests a smoother, more automated experience than what is practically delivered. As merchants, we rely on transparency before integrating tools into our store ecosystem. Due to this lack of clarity, we have removed the app from our store. We hope the team improves communication around how tracking actually works so other merchants can make fully informed decisions.
Developer reply ·
While we value all feedback, we must clarify that BixGrow provides seamless affiliate tracking via referral links without requiring customers to manually enter coupon codes, as attribution occurs automatically upon a click. The specific "auto-apply coupon at checkout" feature is a premium automation included in our Scale plan, which is clearly detailed on our pricing page. Judging an app solely by its listing is insufficient, as those summaries highlight prominent features and link to full detail pages to provide a complete picture of functionality. Our system delivers exactly the automation it promises to those who select the appropriate plan; therefore, the only misleading element here is this review, which mischaracterizes our functionality and transparent documentation. We would appreciate it if you could take serious consideration before leaving app reviews. If you want every feature you need to be free, you can find other apps that offer everything for free - good luck with that.
I loved this app: LiveChat, WhatsApp, Ticket Raising, and Order Tracking. And the best part: It's FREE. Yes, you heard it right. It's the best one, which we are exploring now. Their support is also very quick and get things done very fast. We had a customized live chat option for particular hours and they did it overnight. Highly Recommended.
Developer reply ·
This is Anne here, thank you so much for your kind review. It really makes my day. To have a chance to talk and help you is wonderful occasion to me. Thank you so much and wish you all the best with your journey. Thank you so much, Anne from MooseDesk Team
I encountered an issue with status synchronization, so I raised a ticket with the Shiprocket team. I received a callback from a team member named Arav, who provided assistance in resolving the issue.
