Rebel Cheese

Excellent app and excellent customer support! Whenever I have a question about Judge.me, their support team responds very quickly (usually within minutes) and can answer my questions.

Felicie and John from the support team were very helpful in resolving my issue. John was able to fix an issue I was having with a banner. The issue was resolved in less than 12 hours, which is very quick considering they are outside the U.S.

Exceptional App That Scaled Our Scheduled Delivery Business! In just two months since installation, our customers have scheduled nearly 8,000 orders totaling $900,000 USD through Flare. This app has been transformative for our business, particularly during high-volume periods like Thanksgiving. What sets Flare apart is the depth of configuration options. Whether you need simple delivery windows or complex scheduling logic with blackout dates, lead times, and capacity limits, the app handles it elegantly without overwhelming the checkout experience. The interface is intuitive for customers while giving merchants granular control behind the scenes. Daniel and Alex are exceptional founders who clearly understand the merchant experience. They're highly responsive to support questions and genuinely receptive to feature requests. It's rare to find developers who both build sophisticated functionality and maintain this level of customer engagement. If scheduled delivery is part of your fulfillment strategy, this is the solution. The ROI has been immediate and substantial for our operation. Highly recommended!

Aseem helped answer my question quickly. :-)

Excellent customer service! Kiki from Recharge was amazing and helpful in answering my question.

Sudhan was excellent! He was patient and very friendly. He was able to quickly and efficiently help answer my question. Thank you very much, Sudhan!

Straightforward, easy app! Also super fast response from support when I had a question that was ultimately not related to their app.

UPDATE The co-founder reached out in response to the below review and the customer service experience has completely turned around. Danielle is managing our case and is truly going above and beyond what I have seen from any app-based customer service offering. They are working internally on the issues and even proactively reaching out to my customer to ensure nothing falls through the cracks. If this is the kind of service we can expect in the future, we will be lifelong customers. The app is a great idea that has awesome potential, however, the existing bugs and zero response from the team is beginning to make it unusable. I have had multiple customers reach out that selected a delay in the sending the gift message only to receive an automated email confirming that the gift message has been sent. I don't know if the email is wrong and the recipient will receive it when they're supposed to or if it's accurate and there's no delay, but I have an inbox full of customers waiting for a response that I can't provide because Gifted will not answer me. Additionally, our subscribe and save feature only seems to register sometimes with the gifted app. I fear that having just gone through the holiday season we are about to lose a number of sales from customers that signed up for subscribe and save but will only get 1 box because through the gifted button, that feature is not consistently recognized. We'd love to stick it out and make it work because this is such a useful app, but if we continue to receive zero support we will not be able to use this app moving forward.

Really responsive and helpful in getting our initial flow set up. This solves a huge problem where we could not filter our orders by product type. That is now resolved! The only downside I see is that these tags do not seem to retroactively populate, however, having the larger issue resolved is definitely the priority and we are extremely satisfied with the simplicity and effectiveness of the app.