BLN PRINT
Germany
Reviews (10)
We love the app and use it since years. The support always helps us asap. We highly recommend it.
We used to be very satisfied. But the Service Team is not helping us to fix the issue that the text on the currency button is not visible. We do not receive any mail update. I hope our opinion changing again soon.
Developer reply ·
Sorry to hear about this issue! We’re looking into the problem with the currency button text and will update you soon. Thanks for your patience and feedback! - Kevin & Nova Apps Team
After deinstalling the app we have massive issues with our checkout button and the product title in the cart. Please help us to fix the issue, we cannot recommend the app like this.
Developer reply ·
Thank you for your review. We want to clarify that our app is designed to leave no residual code on your store. We use Theme Blocks functionality, which automatically removes JavaScript code when the app is uninstalled from the Shopify Store. Therefore, the issue you mentioned is not related to our app.
The app works and support is ok. However, the collection speed is after implementing the app extremely slow. I am trying right now to solve this with my developer but the support does apparently not help us. As a paying customer I am expecting more.
The support of Tapita was super great. I first had my problems in building the page but with the help of the support I created a beautiful page. This wouldn't be possible in the normal Shopify Page Builder. 5 stars are well deserved! Here a look how my page with Tapita looks: https://bln-print.com/pages/sustainability
Developer reply ·
Hey Adrian, Keenan here again. What a pleasure to support you. I hope that is not the only beautiful page that you will create with Tapita. I look forward to seeing you in chat whenever you need more help. Keenan,
Implementation of the Badget is complicated and not well explained. Showing it on the product page is as I know hardly possible. The Shopify support just answered that I have to hire an Expert just to show the badget on the relevant parts of my Shop. I am disappointed...
Developer reply ·
Thanks for your feedback, and sorry this was more challenging than expected. Based on your feedback, and similar feedback we've heard from others, we're looking at how to improve this process for merchants like yourself. Thanks for sharing your experience. - Brady, Sustainability @ Shopify
Best Cookie App for free. Highly recommend it for the German Market to be DSGVO conform. Hope you can keep the app also in the future for free.
Developer reply ·
Wow, thank you so much for the awesome review! 🤩 If you ever need any help with the app, we are available in chat and email. 😊
Update: Unfortunately the low respond time is still noticable. I reported an issue and my mail is ignored since days. I had to downrank my experience with this app again, hope that gets better in the future.
Unfortunately the app doesn't work stable and especially on the mobile view the Builder has issues to show the thumbnails and elements right. Often you just don't see the widgets. The thumbnail size is on top of that different than in the preview. The support couldn't fix the issues until now. I am still waiting for a response of the Dev Team.
Developer reply ·
Thank you for your feedback. I am sorry to know that the app is not working as expected and the support wasn't able to fix your issue. We are continuously aiming to improve the application and work upon the suggestions given to us so that our users can enjoy the value that our application brings to their business. Your feedback has already been escalated to the concerned team. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly. We regret the inconvenience caused to you. I appreciate your understanding regarding this matter and regret the inconvenience caused to you. Regards, Team Automizely Page Builder
Best support! They reply quick and help you with all kind of cases. Highly recommend it. Just the Facebook FAQ sync is not 100% working, but this seems to be an issue on the Facebook side (not related to the app) :)
Developer reply ·
Hi BLN PRINT, Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner. We look forward to chatting with you again soon! Kaylee - Omega team
