Crafty Girl Maria

I have updated my feedback as they gave me a short period free to give it another go and it has been working completely fine since. They made sure it was all working fine and I appreciate the time and help given to me so I am happy to continue with them, thank you I did previously have this issue shown below: This has been ok. It's annoying that you can't copy a price drop. It's played up twice lately and I am uninstalling soon. First I set up a price drop but the scheduled date was in the past (which it shouldn't allow) so I could not schedule another. Had to wait for the next day for someone to sort it out. Then reset it up and it was halfway through and stalled. Frustrating. Again long wait to get it sorted and now I've missed the weekend to set up a price drop Thank you for your feedback, and we’re really sorry to hear about the inconvenience you’ve experienced. We believed the issues had been resolved, but we understand that something may have been missed. I’ve personally sent you an email as well. Thank you and look forward to your reply. Best regards, Kyle

This is a really simple user friendly app to use. I have moved to this one instead of Inkfrog as it wasn't working well. I have had a few queries and I always get a really qiuck response from their customer service, so 5 stars for customer service. I use it for Ebay and also to send products to Amazon at the moment. The only thing that has proved tricky is when I have a product on Amazon that is a variant in my store but not on Amazon - it means I have to use another app to link them up and to access my orders. I will look at adding Etsy in time but will need to use another app for Amazon at the moment unfortunately.

Not all tags are working and i don't understand why. Would benefit with some support. Also where is activity log? Cant find it We're sorry to hear you've faced such inconvenience, but thank you for your feedback. The app doesn't change any data in the orders, products, or customers and works according to the settings and conditions of the automation rules set by merchants. In your case, conditions set in the automation rules were not met, and tags weren't added. You can see it at any time in the Activity Log, which you can find by clicking the embedded menu. Regards, Tagit: Auto Tags team.

I have edited my review in July 2023 Previously i thought "This makes my life so much more simple. Firstly, the support I have had is really good. An initial meeting was set up with someone and she supported me all the way. I have very complex settings to enable me to automate my shipping method and weight, and the app is very customisable to your needs. I can easily download all of my shipments before I confirm them, so I can count them and make sure they are correct first. It enables you to easily flag express orders and certain types of orders. You can also use it to print out all of your packing slips, which is very useful. It also tells you if you have already printed them. I used to use Royal mail click and drop, but this makes it so much easier. It is working really well." NOW HOWEVER I have had a number of shipments that I cant create a label for. I get strange error messages. Support are unable to help. Unfortunately unless it is a simple error, support have to escalate the query and usually this means you NEVER hear back with a solution. I usually give up at this point and have to go direct to Click and Drop and create a label there. On one occasion I was told i would have to wait 2 weeks!! To which I said to not bother as I needed it sorted by end of day. FOR WEEKS I have had an issue with Ship Station Connect disconnecting, making it an utter nightmare to get my labels printed. Nobody is sorting it out. They tell you to do basic stuff which I have done and have had no effect, as I had thought. I keep getting stupid emails saying "let us know if you are still having issues". It is really slow now too and keeps glitching Plus in shopify it says your app is unsupported now and needs updating. What is going on? I give up and am NOW LOOKING TO LEAVE TO A DIFFERENT APP.

It's a really good app. It's cut down the time taken to upload new listings to Etsy and helps me to keep track of the published status of my listings on Etsy. I have about 400 different listings and was struggling to use another app, as it was time-consuming uploading new listings. It brings through your orders into your shopify store, which I find helpful. The support from the staff is excellent, they help you immediately and understand your needs. I haven't found the documentation very helpful as it doesn't tell you much more than the app itself. I've therefore needed to ask for help from the staff, but they are really knowledgeable and always sort it out.

Just what I needed to help me create reports of exactly what I need to order. You can set up different reorder amounts for individual items. I can set a different report for each supplier. I like how you can exclude certain items such as items which are marked as to continue to sell when out stock. They seem to understand your needs. Love how you can schedule them as well as request an immediate report. It's also a good price, not too pricey.

Excellent, I can print all my orders in one go rather than choosing separately. Makes it much easier to change the template as well. I love that there's just a one-off fee for the template.

This is so difficult to use. There's no setup guide, everything is in German and I have to keep reminding Google Chrome to translate into English. It doesn't translate well. I thought I'd set it up correctly but it's not working for me. I can't be bothered to ask for guidance as it should not be this difficult. It doesn't explain things very easily. I'm usually very good at these things, but this has baffled me.