Love Sweat Fitness

Absolutely best in class team at Mage. We have used a few other loyalty platforms in the past and nothing comes close. These guys live and breath ecom and make the process actually painless (the smoothest migration we have ever had, period). They are also willing to customize things to actually fit your brand, which for us was a big deal. The backend is also 10/10 - Our previous loyalty backend was so bad, I never used it. Not the case with Mage. If you're looking for a partner in loyalty, this is the one.

Check your attribution data carefully before trusting this app's numbers. After months of use, I discovered that 100% of our "conversions" were view-through, meaning zero customers actually clicked from a Disco placement to our store. The app was claiming credit for our organic sales because a customer happened to see our product name on another brand's post-purchase page within a 14-day window. Zero click-throughs. Zero discount code redemptions. The view-through vs click-through breakdown wasn't even visible in our dashboard by default. I wonder why they hide it... We had to manually enable it to see what was actually happening. This was never disclosed during onboarding. If you're evaluating this app, I would be very cautious. You may be paying for credit on sales you were already making.

As usual the Navidium team provided amazing support in getting us switched over and set up. Their team takes the time to get every detail right. The platform is way easier to use than our previous (more expensive) returns platform. We get more features and insight into our returns picture. Great experience, now the 2nd Navidium app we are using. Thanks team!

Excellent app and great team who is there to support you every step of the way. Our customers are consistently making edits using the post purchase interface and it saves our CX team a ton of time. Even better? The post purchase upsell has paid off big time. A must have for your store.

Loving the app, absolutely crushes the shopify dashboard and insights. Great segments that we can pull out and utilize in email/sms marketing + the weekly email recaps are a nice tough. 10/10!

Great app, has really unlocked a ton for us to actually have control of our shipping. Team is awesome with excellent support!

A true game changer. Navidium gives the power back to merchants, exactly how it should be! Their team is incredibly responsive and helped us get it implemented with ease. 10/10.

Post Pilot has unlocked revenue growth for us that we likely couldn't have got otherwise. The experience is super smooth to set up and the support from Tom and their team is top notch. Reaching customers that aren't opening our emails is HUGE for our brand. 10/10 highly suggest.

Have been with Emotive for 2 years now, really like their hands of support approach. Also, the ability to use a normal phone number vs. short code is huge for a personal touch to the brand. Overall really solid experience!

Love using Klaviyo for our business, great connect w/ Shopify as well! Really like how easy it is to create segments of our audience to send the best information to each person possible.