Concetto E
Italy
Reviews (5)
The customer service is wasting a lot of my time. I believe they don't have time to read properly my emails and they keep going answering with completely pointless answers. I think it would take just a little bit more to understand what is my problem and try to really help me. By the way.. Automatic email after purchase are not working properly and I still don't understand if they are sent after the purchase or after the order is fulfilled. (I already wrote 3 emails to understand this point and I just got 3 answers without an answer!) I will now have to invest time to understand if it's possible to transfer the reviews to a new app and how to do that.. For sure I cannot hope in any real help from this people. Thank you for wasting at least 1 hour of my time!!!
The app is useful. The auto pilot doesn't do nothing. After three weeks the Seo score is still not updated. The suggested keywords are just a repetition of the title of the product. You cannot suggest other keywords in bulk. You have to modify be yourself product by product and the access to the product meta tags is slower through the app than through a standard shopify access. Very disappointed after I paid for a pro plan for a mediocre app
It's not working. I tried to set it up, but it takes 5 mins to upload each page.. And sometimes not even upload it and after a long waiting it give you an error message.
I am changing my review because the support is kind and helpful. The app has still some problem in the dashboard, but they say they will fix it. Anyway most function is now working