Matador Meggings

AMAZING SUPPORT!!! Such a solid platform with spectacular customer service. Honestly, I can't say enough good things about these awesome humans who provide customer support. They're incredibly fast to answer all questions. Seiver always replies with brief videos to make complex topics easy to grasp. Chris is such a great communicator and provides detailed responses. I’ve also interacted with few others and they’ve all been great. They're very hands-on if I'm stuck with something. They always follow up to ensure that the issue has been resolved and I'm good to go. Jen generously offered me a list of suggestions to AB test. I even got a 10-minute video from their marketing lead with several recommendations on how to improve our mobile site. As a small business with limited resources, I really rely on these experts; they're godsent. Huge kudos. Keep up the great work.

The best customer service ever! I had a spectacular onboarding experience with Saumya. I wasn't familiar with the platform so she offered extensive help to set up all the flows we needed. Shafta has been very responsive to my inquiries and provided clear communication. As for the platform overall, we haven't had much upsell so I'm trying to figure out how to ramp up so that the app lives up to its promise.

Amazing app and stellar customer service. Never experienced any hiccups. When there are courier related issues, tracking questions, lost scenarios, etc., their customer service is always very speedy and responsive. 5 stars!

STELLAR customer service!!! From onboarding to maintenance, they've provided the best customer service I've ever received. I even hopped on a call with their CEO, who was very helpful. My only constructive feedback their poor reporting and over-attribution. They attribute all sales to themselves even though the person may not have seen or nor clicked on the notification. It's crucial to have "clickthrough" conversions separated in the reporting & attribution. Also, any other more detailed/advanced reports are on the higher level tiers. When you use Facebook or Google or any advertising/marketing platform, the reporting is provided to everyone by default. They need to figure out other features to add to the premium tier and enable accurate reporting to everyone using & paying for the tool.

This is a very advanced platform to gain data and insights on your audience (aka CRM platform). You may think you know your customers but this tool gives you a very deep understanding of their attributes and behaviors. The team is absolutely stellar! I've received a white glove service from a world-class team of experts. They were all great communicators and literally handholding me in every step of the journey from onboarding to strategy to execution. They were always available for my questions. I learned a lot from them. They've given me so many recommendations and helped me put together a testing framework. This platform gives access to thousands (maybe millions) of 3rd party data audiences, which you may want to use to discover new audiences for acquisition purposes.

Excellent customer service! They went above and beyond their way to help me with my side speed issues, which were actually out of scope but they still supported me anyways. Highly recommended.

Great customer support. The new superfeed works much better than the old one. Highly recommend switching so that you have more accurate data.