Expressive DeZien

PERFECT 10 RESOLUTION UPDATE: Customer service has REALLY stepped up their game. It was rocky at the start, but man oh man, I could not ask for better support now. Soulaimane was fast, responsive, patient, efficient, professional, and genuinely solution focused. He listened to what I needed, understood why it mattered to my business, checked internally, and kept working until he found a real resolution. He did not just hand me instructions and send me on my way. He actually implemented the fix, made sure it worked, and even thought ahead about future theme changes. That is the kind of customer service that gets noticed. Judge.me, Soulaimane is the kind of employee you want representing your company. He turned a frustrating problem into a reason to trust the platform more. Customer service has seriously stepped up its game. Soulaimane, thank you. You absolutely earned those stars and then some.

I’ve had this app installed for less than 15 minutes and most of that time has been spent waiting while a video sits stuck on “Starting.” There’s no clear feedback, no progress indicator, and you have to scroll horizontally just to even see that something might be happening. That alone makes the experience feel clunky and not user friendly. I went into this hopeful after reading the reviews, especially since the most recent ones are from December and I assumed improvements may have been made since then. So far, that hasn’t been the case. I’ll update this review once the video actually completes so I can speak to the final result and total render time, but at the moment I’m genuinely disappointed. Right now, it feels like tools such as Canva could accomplish the same thing with far less friction. To make things more confusing, if you’re trying to figure out where your video went, you have to click back to the app’s home screen, select “Generate Stunning AI Video,” then click “View AI Videos.” Even then, the status is unclear. Mine shows “Active” and “Completed” with “6 images,” even though I only selected two. There’s no obvious way to preview or play the video, no indication of where it’s stored, and it does not appear on the product page. The overall layout and flow are really poorly designed and leave you guessing at every step. 3 more minutes and I will uninstall. GOOD LUCK!

One star. I engaged with two support agents, Lina and later Florence. Lina stopped responding for extended periods, resulting in a chat that lasted nearly an hour solely because of prolonged response times. The issue itself was not complex, but the lack of timely communication made it impossible to proceed. By the time Florence intervened, I was already preparing to exit due to the delays. Lina made several statements that were incorrect, contradictory, and misleading. She stated that the bots “won’t hurt anything,” despite the fact that they were actively affecting my analytics and abandoned checkout data. She also stated that “blocking is not foolproof” and the app may or may not work because bots can change their IP addresses. This directly undermines the fundamental purpose of a security and bot-prevention solution. Her claim that the free plan is primarily for “exploring” features rather than actually using them contradicts the way the app is marketed and creates a misleading expectation for new users. Florence later reiterated the same limitations and added that DNS-level blocking, a critical security function, is still “in testing” and not available. This indicates that essential protection mechanisms are incomplete or not fully operational, regardless of whether a merchant is on a free or paid plan. For a security-focused app, this represents a significant reliability concern. After uninstalling the app, I immediately received back-to-back emails from Florence containing shifting explanations. Additionally, within thirty minutes of the initial installation, I was already receiving promotional emails from Blockify. The frequency, timing, and volume of these emails felt excessive and spam-like. As a small business owner, this experience was profoundly disappointing. Security tools must be dependable, transparent, and functional upon installation. Hearing directly from support that the app is “not foolproof” and may or may not work—even on paid tiers—raises serious concerns about reliability, consistency, and product readiness. Anything less than stable, predictable performance becomes a costly waste of time and resources. I strongly encourage prospective users to review the one-star feedback as well as comments from long-term users who have relied on this app for over a year. The recurring themes in those reviews reflect the same support, performance, and reliability issues I encountered.

ALL DAY LONG!!! I LOVE Canva Connect! It has completely transformed my editing experience. No more endless back and forth with adjustments everything is streamlined and SO much easier. If only it could write my product descriptions and sell my products for me too, I'd be all set! But seriously, this tool has been a game changer. Thank you, Canva, for making everything so much simpler and more efficient! My only issue is that the images download at 96dpi and sometimes 72dpi Other than that I LOVE IT!

I REMOVED YOUR APP WHY DID YOU STILL CHARGE ME? I WANT THE 55.00 REFUNDED ASAP. I read in another review "To cancel your trial period, you just need to simply uninstall the app in your Shopify admin before your trial runs out. Uninstalling the app from your store will effectively cancel your subscription." THAT IS UNTRUE. I uninstalled the app and it charged me 55.00 anyway.

UPDATE AGAIN:6-12-23 Delivery Delays??? 6 months later still no contact from support about any issues at hand WOW UPDATE AGAIN:1-15-23 I have been trying t reach support for weeks. You state that you have live chat but I have yet to ever reach Live Chat. I have a business question and I need to reach a live agent. HOW do I do that? I clicked the bottom right and asked for support and this is what I got. How do I get in touch with Printful support? Get in touch with our team using any of the contact methods below. Live chat: use our chat widget in the bottom-right corner of any printful.com page. Printful app chat: go to Settings, click on Customer support > Support chat where you can also upload photos straight from the phone if necessary. Email: send an email to support@printful.com Please Reach Out To Me ASAP. UPDATE: Couldn't figure out why I wasn't selling and would get the occasional message about weight. So I looked to see what shipping weight for 1 tumbler is and they have it set for 11.25pd and one is even 16 pounds! No wonder my tumblers aren't selling. I have tried to reach out to customer service but there is no live chat that I have been able to fund. Printful if and when you see or read this please reach out to me so we can get these issues resolved. Also is there a reason why you aren't showing up on my vendor list?

I recently tried using Shopify Inbox, but unfortunately, my experience with the app was terrible. The app has potential to be useful for managing customer messages, but the frequent spam messages from Nigeria made it nearly impossible to use effectively. I reached out to tech support multiple times for a resolution, but was disappointed to learn that there was no solution available. The only options I was given were to uninstall the app, block the spam messages, or go to another website that's not on Shopify. In addition to the spam messages, I also noticed that the app significantly slowed down my website, which further impacted my customer experience. Overall, I cannot recommend using Shopify Inbox due to these issues. Until these problems are addressed, I would advise anyone to steer clear of this app.

-10 For right at 2 years I have asked for the correct banner sized for the Shopify Email app or an image cheat sheet for this app. I just spent another 2 hours for the agent to tell me the email banner size is 600x700 NOT until the agent tried it did they grasp the concept of IT WONT WORK. DO NOT ADD THIS APP it is trash and Shopify has no desire to make worth anything. Shift4Shop is looking better everyday. Fix it or at the very least give us a UPDATE CORRECT Cheat Sheet for the images

InkPOD(WowFulfillment) is currently unsupported You can use this app, but it may not work as expected until the developer updates it. You can contact the developer for support or uninstall the app and find an alternative in the Shopify App Store. Zero notice no email nothing. My customers reached out about the product the ordered and H have zero answers except the above message. Ive have ZERO communication Disappointed I spent hours creating product and now it was for nothing Hello, I'm very sorry for this misleading tip. Our app is updating some new functions. During this period, the synchronization function of products and orders can still be used normally. If you have any questions, please feel free to contact our online customer service, or you can send an email（service@inkpodfulfillment.com） to us directly, we will deal with your problem in time.

UPDATE: First let me say AGAIN WOW Customer Service is a Really Big Deal for me. I’ll hold forever as long as I get good service. Good Customer Service doesn’t just resolve the issue A good CSR will resolve the issue and give you knowledge. THIS COMPANY, THIS AP, Minta is that and so much more. I am shocked at how good the rep was. Didn’t expect her to be nice, helpful, share knowledge let alone understand or care. I expected what we’ve all had, forever to respond, hateful, rude, unhelpful left without answers, and feeling like an inconvenience. Not Minta, their CSRs aren’t your everyday CSR, She had knowledge because she has been where we, you, and I are. She explained everything in detail until she knew I got it. At first, I was disappointed, but it was because I didn’t understand, and I missed a few key things then she showed me and I’m like WoW. I will say this, you only get 5 free video downloads so use them wisely. I wish I had known that beforehand and I would have been more careful, but the templates are beautiful, uplifting eye-catching. It picks your company colors from your logo!!! It’s already sized to fit your social media so NO RESIZING. It posts for you across 3 social media platforms, It tells you that it's going to and does what it says! AGAIN WOOOOOOW. It even has an at a glance calendar to see what’s going to be and has been posted and where! Look, just try it. OH, you can even try it BEFORE the 7-day trial. WHO DOES THAT!? I have never seen an app that lets you try it before the 7-day trial. The designers of this app are so smart they know what we need and want, and poof made it. It does need a few tweaks here and there but nothing that can’t be worked around. Bring it to their attention and they will fix it. And this is a one-of-a-kind real deal helpful app. Just get it. I PROMISE you will love it. If I could add anything besides WOW, WOW, WOW JUST GET IT ALREADY, I would Love to be a tester for anything beta they offer! I tried to mess it up and couldn’t just incredible. Did I mention WOW!

First off, I'm very biased. And here’s why, and after you read this review, and you try them you will be too. This company continually, amazes me and blows my mind. I've never worked with a Print on demand (POD) company that is so involved in their seller’s success. Perfect example is my last job, I had so many last-minute issues with the order due to my client, it was crazy. To say I was panicked, is an understatement. In the design and t-shirt business, time is gold that can melt away like ice on a hot day, if not handled quickly. But to them, no stress, calm business as usual and they got the job completed and out the door super-fast. I’m so grateful, even more so my client was so impressed with the quality and print. We will get more orders from them because they are singing our praises. THE BEST ADVERTISEMENT IS A HAPPY CLIENT. They made me a priority and they jumped through hoops to help me, and they always have. I felt like I was the only seller but that’s how everyone with CustomCat feels. If I could change anything, it would be more clothing style options for women. But it’s my understanding that is coming soon. Like seriously they are that Great! They take suggestions seriously. Its not like the other POD I’ve worked with where its them and then you. They are Truly in every sense of the word on the Same Team as you. They ALWAYS, answer my questions and address my concerns. Even if the question is DUH question, they are Never condescending or blow me off. They educate me and share knowledge that would take me years to gain. They build up, help, and educate All sellers they aren’t bias, and the Facebook group is in itself an asset. We love CustomCat (CC) so much we are dropping ever POD on or site that sells T-shirts. Why? Because we can’t rely on them, slow shipping, lack of communication the list goes on. However, CustomCat, they are the BOMB. CustomCat has hands down the best product, Bella canvas, Next level, Super soft Gildan and more, CustomCat has the Best Customer service. OH! And I almost forgot to mention they don’t care how big the order is they are on it. You can try the others but save yourself the headache and go with CustomCat. They set the standard by example. CustomCat, not only makes you believe the impossible is possible, by making it happen. They show you how to be successful. They are an asset you can Not afford to not have. See told you I was bias, add the CustomCat ap and I promise you, you’ll be bias too! See you in the Facebook Sellers group!

UPDATE App issues. On chat with tech support for 4.5 hrs and (with 6 comments from tech support) 2nd chance starting to look like a bad choice. Because I believe in being fair I'm going to give this application a 2nd shot. Everyone falls short and deserves a second chance. Hopefully, this app will not let me down the second time. I Will update in two weeks from today Dear customer, Thank you for giving Yoycol a second chance and for approaching your experience with fairness. We sincerely regret that this opportunity began with further application issues and that you spent approximately four and a half hours in contact with technical support while receiving only a few responses. You deserved faster communication, clearer guidance, and more effective troubleshooting. From the time we received feedback like yours, we began continuously reviewing and upgrading our technical-support and customer-service processes. We focused on improving response efficiency, technical case ownership, internal escalation, issue tracking, and follow-up so that customers would not be left waiting without meaningful progress. Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. Our current standards place greater emphasis on timely communication, structured technical investigation, practical solutions, and continued follow-up until customers receive a clear outcome. Through these years of ongoing improvement, our overall customer satisfaction has increased significantly. We know these changes cannot undo the time and frustration you experienced. However, we want you—and every customer reading this review—to know that your feedback was taken seriously and contributed to the improvements we have made. We truly appreciated your willingness to give us another opportunity, and we are sorry that our service did not immediately justify your trust. If you are willing to try Yoycol again, we would sincerely value the chance to provide the improved experience you originally expected. Best regards, Yoycol Support Team

UPDATE: Things have changed since this last update. It's MUCH easier to use. Seems to have more products. Im still unclear on the pricing. Below Printiy states, "You'll only pay for the products being ordered, and their shipping costs." Still unclear on that statement. Does that mean I'll only pay for the product (1) being ordered? In other words, I pay per item? Or I pay the full amount when I make my first sale? And is the shipping costs added to the sale price? I've sent an email and tried contacting a rep for this info. I haven't made a sale yet So TIME WILL TELL. An email from a real person explaining would be great. -5 are you kidding just to try the "New Rules" are I have to sign up and pay 299.00? Hardly. I already pay Plenty to Shopify. What the actual Heck. This service of Shopify is getting worse and worse. NEWBIES BEST ADVICE READ ALL THE REVIEWS if you have to pay to try DONT DO IT there are plenty of places shop around

MAN! I wish I could leave more stars. Listen Shopifiers. You will NOT find better Customer Service. Seriously I have asked so many "duh" questions and they have answered every single question patiently (thanks Patrick lol) EVEN going out of their way to find the answers. Now while they do not speak for other companies they do share knowledge. I ABSOLUTELY LOVE DropCommerce. AND EVEN BETTER I've been with Shopify for a year this month and they are the ONLY supplier that has 1 communicated every time I had questions. 2 that I've made a 100% legit sale with. AND Celebrated with me. They don't make you feel stupid its like they're really a part of your company your on the same team. ATTENTION Newbie’s Don’t use anyone else Trust there’s no better as far as I’m concerned I wish I had been with them since day 1. Expressive DeZien LOVES DropCommerce.

If I could -stars I would. When are you going to correct this issue? SERIOUSLY ticket after Ticket promise after promise If it doesn't work why leave it up If you're reading this, you already know it's an insult to those of us that are trying to succeed. error messages say "Something went wrong when attempting to connect your business manager. Please try again later." Chat support says it will be fixed in 24-48 hours I've been hearing this for weeks on end it's not going to be fixed. Shopify Reply - I appreciate your response! You appreciate my response lol hardly. If you did it would have been fixed MONTHS AGO. Furious and Disappointed