Ink POD: Print on Demand

Update 6/2026 - They are completely MIA. Same issue as others. I have an order that's been in production, and there's been no communication from them atm. Unfortunately, I'm now just days away from having to turn off the products they fulfill. ----- INKPod has been a great partner for me. Their response time to issues is genuinely stellar and always professional. I had some issues with my last manufacturer, and sometimes, the response time would take days, which was unacceptable. INKPod's response time is usually between 15 minutes to a few hours, and once you start communicating with them, the issue is resolved swiftly. I'm satisfied with the quality of their products and plan to offer more from their catalog in the future.

Review edited after almost 5 years of working with them. They stopped responding and the products I used to sell through them are not shipping anymore and customer service is non existent. They used to be so pro-active and responsive even when there were issues. Very disappointing. Had they given any notice of going out of business, we would have totally understood, but they simply stopped communicating overnight.

Ive changed my review. Out of nowhere the company has stopped shipping my orders. I have 5 currently outstanding. The company has stopped communication. Im now working on designing my items with a competitor. Shame they were the best originally.

I have been trying to get in touch with them for weeks now. This supplier needs to be uncertified by Shopify with immediate effect. They are non responsive, orders are on waiting list for days. You can never get in touch with their customer service. Terrible. 2 years I was praising them now, I will transfer all my products to a competitor. Thank you very much for your feedback, we will continue to improve our service quality.

I placed an order on January 22nd, 2026 and the status is still showing as “In Production”. I’ve sent multiple emails and text messages and have received no replies. This is a bad way to do business, my customers are frustrated and want their orders or at least to know when their orders will ship. I have two orders for blankets that had the wrong size shipped to the customer. I sent an email with pics of the blankets and have not received a response. This is not a good way to conduct business.

I have an order that's been in production for weeks and I have no way to contact customer service. The order isn't progressing either. It's very disappointing and makes me look bad in front of my clients.

Great Products, Great Prices and Great Customer Service !

Great service and experiences with Ink POD. I've used them for a few years now with great results. Customers happy. Any problems sorted quickly and easily.

InkPOD(WowFulfillment) is currently unsupported You can use this app, but it may not work as expected until the developer updates it. You can contact the developer for support or uninstall the app and find an alternative in the Shopify App Store. Zero notice no email nothing. My customers reached out about the product the ordered and H have zero answers except the above message. Ive have ZERO communication Disappointed I spent hours creating product and now it was for nothing Hello, I'm very sorry for this misleading tip. Our app is updating some new functions. During this period, the synchronization function of products and orders can still be used normally. If you have any questions, please feel free to contact our online customer service, or you can send an email（service@inkpodfulfillment.com） to us directly, we will deal with your problem in time.

Since I've seen a lot of improvements, I want to give another try to this app....................... Hi, there seems to be some misunderstandings here. 1. Regarding the adjustment of shipping fee. I'm very sorry because our business has just started, so the shipping fee has been adjusted twice, and the products adjusted for the two times are different. **So in fact, for each product, we only adjusted the shipping cost once, which increased by $1 to $3.** You mentioned that shipping rates are updated every month. I don't believe any supplier (including WowFulfillment) will make such a crazy action. You also know that we did not do this, and your false statement will cause people to misunderstand us. 2. Regarding the shipping costs in the United States, Europe and other regions. **There are only two orders in total during using WowFulfillment app.** The first order is D16 High-Top Leather Sneaker, sent from China to the United States, we charge a shipping fee of **$10, and send it using FedEx**. The second order is D55 All Over Print Hooldie, sent from China to the United States, we charge a shipping fee of **$8**, sent using FedEx, and we provide a 20% discount for your order**. **I believe that when people see the real amount of shipping we charge you, they can understand that what you are saying is not true, and the shipping price we provide is very competitive.** **We value our reputation, you only have two orders, and we also offer you discounts, but you think we have provided false information, which is very harmful to our reputation, please stop false and defamatory remarks.** **You seriously hurt our reputation, so it is necessary for us to let customers know the facts.** Order details: First order: Product title: D16 High-Top Leather Sneakers Product cost: $39.99, shipping fee: $10, totaling $49.99. Receipt: https://dashboard.stripe.com/emails/receipts/pmtrc_1IlSlxFa8PSXvFZGj5wAqzum Second order: Product title: D55 Men's All Over Print Hooldie Product cost: $30.99, shipping fee: $8, discount: $6.2, totaling $32.79. Receipt: https://dashboard.stripe.com/emails/receipts/rfdrc_1IlSktFa8PSXvFZGfrPoFOlF

App is relatively easy to use, though not always entirely intuitive. It takes some time to get used to. The products are of good quality and ship quickly. I wish it were easier to set up tags and bulk-edit prices so that I could more quickly produce or update multiple items. This is a minor complaint though. Good customer service.

Amazing customer service, fast fulfillment, and great products. I've been using another company and have had a TON of issues. I've been switching over to InkPOD and can't say enough good about them!

Horrible customer service. My customer received boots that were clearly not as designed in the printfile. Forwarded the customer's photos to InkPOD and the person I spoke to immediately told me it was a problem with my design, despite the fact that it obviously didn't match the printfile. Told me that the actual product would be slightly lighter than the mockup but it was not even CLOSE to the printfile color and there is no excuse for that. Rep was argumentative and offered no resolution. Deleted the app and will be finding a different footwear manufacturer. UPDATE: They did finally agree that the product received by the customer was not correct and issued a full refund. But even after refunding they seem intent on continuing to publicly argue about it and apparently now accuse me of lying and misleading other merchants?? Should never have been an argument in the first place. AWFUL customer service that just keeps somehow getting worse. AVOID THEM! First of all, I'm sorry to give your customers a bad shopping experience, we are very sorry for the color deviation problem, we have made a refund for you in time. Secondly, for the design issue, we do not accept your accusation. You did design the love on the same foot, not two feet. We have clarified this point in the online chat window. Please do not mislead other merchants, thank you for your understanding. We sincerely accept supervision from other merchants.

A wide range of products. Good quality printing. Excellent customer service. And no monthly fee to access the app. 5 stars!

Very happy with their service, good quality shoes that I use for my brand. Good customer service and were able to accept my different payment method

One of the best AOP product providers you can find. No subscription fee, good prices, fair production time, express shipping available. Extra fast support. Excited to see what new product they will offer next.

I have only used them for a short time but I have found the customer service to be excellent. They have gone above and beyond the service I have received from other POD providers. I am especially excited that they have now introduced branded boxes for their shoes. This is a gamechanger for me. They are a little more expensive than other suppliers I use for the same products, but the quality is excellent and I have never had complaints from customers, so I don't mind paying a little more.

I am just getting started with POD and InkPod has been amazing!!! They have super quick responses to any questions and are incredibly helpful and patient. They have implemented new features on their website after things I have asked about - AMAZING!! From what I have seen so far they are all about improving to better suit the needs of clients and supporting us to get setup. I am just waiting on my samples to arrive.

I was given great advice on how to design and order products by Will and Cyqueen. Keep up the great work.

I am new to this apps. The customer service is great and efficient. Their delivery was fast as well.

They are really great to work with and easy to communicate with. If I have an issue they correct it quickly. They do great work too!

This app has been very easy to use! The customer support has been very helpful and respond in a quick and timely manner. Pricing for these products are amazing!!!