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Yoycol: Print on Demand

by Yoycol official · launched

View in Shopify App Store ↗

Reviews (69)

★★★★★
Shopify

I’ve had a great experience with Yoycol. Their products are solid, their customer service is helpful, and overall, they’ve been really easy to work with. When I run into an issue (usually because I messed something up), they respond within a few hours and help me fix it without any hassle. Even with the time difference, they’re quick and reliable. I’d definitely recommend Yoycol to anyone looking for a good sublimation printing partner.

Garage Graphix LLC · 7 months using the app
★★★★★
Shopify

Great products and shipping

Crazy Town Rodeo · About 2 months using the app
★★★★★
Shopify

We’ve had a great experience with Yoycol! They have a great selection of products, lots of customization options, and the ordering process is easy. Their support team is always super helpful and willing to do whatever they can to help resolve any issues or answer questions. We really appreciate their customer service and look forward to continuing to work with Yoycol!

Developer reply ·

Dear valued customer, Thank you so much for sharing your wonderful experience with Yoycol. We are delighted to hear that our diverse product selection, extensive customization options, and straightforward ordering process have supported your business needs. We especially appreciate your recognition of our customer service team. Whether answering questions or helping resolve an issue, our team is committed to listening carefully, exploring practical solutions, and providing the assistance customers need to move forward with confidence. At Yoycol, we understand that a successful print-on-demand partnership requires more than products alone. It depends on creative flexibility, an efficient ordering experience, responsive communication, and a team genuinely willing to help when challenges arise. Knowing that your experience reflects these values means a great deal to us. Thank you again for your trust and continued partnership. We look forward to supporting your business with even more product possibilities, flexible customization, attentive service, and a relationship that continues to grow over time. Best regards, Yoycol Support Team

EVW Sports Official Store · 8 months using the app
★★★★★
Shopify

Really well written comprehensive app and great customer service.

Developer reply ·

Dear valued customer, Thank you so much for your kind feedback. We are delighted to hear that you find Yoycol’s app comprehensive and well designed, and that you have had a great experience with our customer service team. For sellers and growing brands, an effective platform combined with responsive support can make creating products and managing orders much smoother. We are pleased that your experience reflects the convenience and dependable assistance we strive to provide. Thank you again for your trust and support. We look forward to continuing to provide you with a smooth and reliable POD experience. Best regards, Yoycol Support Team

Luminarks · About 18 hours using the app
★★★★★
Shopify

been using this app for a couple years now and i absolutely love it! they have amazing customer support! Dear valued customer, Thank you so much for your wonderful feedback and for choosing Yoycol over the past few years. We are delighted to hear that you love using our platform and have had such a positive experience with our customer support team. For sellers and growing brands, having a reliable POD partner and responsive assistance can make daily operations much smoother. Your continued trust means a great deal to us and encourages our team to keep improving. Thank you again for your long-term support. We look forward to continuing to support your business with quality products, helpful service, and a dependable partnership. Best regards, Yoycol Support Team

belovewpg · Almost 2 years using the app
★★★★★
Shopify

Yoycol has been very helpful and accommodating. Their customer service team is responsive, professional, and always willing to assist with any concerns. We truly appreciate their excellent support and service! Dear valued customer, Thank you so much for your kind feedback. We are delighted to hear that you have found Yoycol helpful and accommodating, and that our customer service team has provided responsive and professional assistance whenever concerns have arisen. For sellers and growing brands, having a dependable support team that listens carefully and provides practical help can make daily business operations much smoother. We are pleased that your experience reflects the attentive service and commitment we strive to deliver. Thank you again for your trust and appreciation. We look forward to continuing to support your business with reliable service, helpful communication, and dedicated care. Best regards, Yoycol Support Team

Teegarb · Almost 3 years using the app
★★★★★
Shopify

Great products, easy to use. Dear valued customer, Thank you so much for your kind feedback. We are delighted to hear that you are satisfied with Yoycol’s products and find our platform easy to use. For creators and growing brands, having access to quality products through a simple and convenient platform makes designing and managing a product line much smoother. We are pleased that your experience reflects the product quality and ease of use we strive to provide. Thank you again for your trust and support. We look forward to helping you create more great products in the future. Best regards, Yoycol Support Team

JANE DOPE · Almost 2 years using the app
★★★★★
Shopify

As someone who is new to e-commerce, I had a lot of questions and needed guidance getting started. I had an excellent experience with the technical support team, especially Rhett. He was incredibly patient, knowledgeable, and took the time to answer all of my questions thoroughly. He provided outstanding technical support, guided me through every step, and made sure everything was working correctly before we finished. His professionalism, expertise, and willingness to help made the entire process smooth and stress-free. Thank you, Rhett, for the exceptional technical support. I truly appreciate your assistance and highly recommend Yoycol and its support team! Dear valued customer, Thank you so much for your detailed feedback and strong recommendation. We are delighted to hear that you have had an excellent experience getting started with Yoycol, especially as you navigate the early stages of your e-commerce journey. For new sellers and growing brands, having access to patient, knowledgeable, and step-by-step guidance can make a huge difference in building confidence and ensuring a smooth start. We are very pleased that our technical support team was able to provide the clear and practical assistance you needed. We also want to specially thank you for recognizing Rhett’s dedication and professionalism. His patience, expertise, and willingness to walk you through every step truly reflect the kind of attentive and effective support we strive to deliver to every customer. Feedback like yours motivates our team to continue raising the standard. Thank you again for your trust and kind words. We look forward to continuing to support your e-commerce business with reliable products, responsive service, and a partnership that grows stronger with time. Best regards, Yoycol Support Team

Luv4Tails · 4 days using the app
★★★★★
Shopify

I've been using Yoycol to run a Shopify Camo business for about 2 years now, because they are the one and only POD anywhere that has such a wide variety of AOP apparel that is suited for hunting apparel as well as other gear like backpacks, fanny bags and other gear that I can use to put my camo patterns on. I have received many samples that I'll certainly be using myself for hunting because the camouflage came out so well on these items. Also, Yoycol's customer service has done an amazing job, keeping both myself and my customers happy with their fast responses and diligence in providing satisfaction at all cost. If you're looking for a POD company that delivers satisfaction, look no further, Yoycol is all you need! Jimbo Ethridge Founder SSCS Camo Dear valued customer, Thank you so much for your detailed feedback and strong recommendation. We are truly honored to have supported your Shopify business over the past two years. It means a lot to hear that Yoycol’s wide range of AOP apparel and gear, including hunting apparel, backpacks, and fanny bags, has been a good fit for your camouflage patterns. For niche brands like yours, having diverse product options, reliable print results, and flexible customization choices is essential for building a product line that truly stands out. We also deeply appreciate your recognition of our customer service team. Fast responses, careful follow-up, and practical support are all important parts of helping both sellers and their customers feel confident throughout the process. Thank you again for your trust and recommendation. We look forward to continuing to support your Shopify business with quality products, diverse AOP options, and responsive service. Best regards, Yoycol Support Team

SSCS Camouflage Systems · 4 months using the app
★★★★★
Shopify

I've worked with Yoycol for two years and I'm truly 100% satisfied with their service, products, and value. Furthermore, their follow-up support and communication with their team is excellent. Dear valued customer, Thank you so much for your wonderful feedback and for working with Yoycol over the past two years. We are truly honored to know that you are 100% satisfied with our service, products, and value. For sellers and growing brands, consistent product quality, fair value, and reliable communication are essential to building a smooth long-term business. We are very pleased that your experience with Yoycol reflects the kind of dependable support and partnership we always aim to provide. We also deeply appreciate your recognition of our follow-up support and team communication. Our goal is not only to fulfill orders, but also to stay responsive and helpful throughout the process so our customers can move forward with confidence. Thank you again for your trust and continued partnership. We look forward to supporting your business for many more years with quality products, attentive service, and strong long-term value. Best regards, Yoycol Support Team

VYNÚ · About 1 year using the app
★★★★★
Shopify

I have ordered from Yoycol before and was very satisfied with their products overall. This company is very innovative and It fits perfectly for my business needs! I would highly recommend them! Dear valued customer, Thank you so much for your kind feedback and recommendation. We are delighted to hear that you have ordered from Yoycol before and have been satisfied with our products overall. It means a lot to us that you see Yoycol as an innovative company that fits your business needs. We always aim to provide products and services that help sellers create more possibilities for their brands, whether through diverse product options, reliable quality, or support that helps make the ordering process smoother. Your trust and recommendation are truly appreciated. We look forward to continuing to support your business with innovative product choices, dependable service, and a partnership that keeps growing over time. Best regards, Yoycol Support Team

Pulse Fashion House · 9 months using the app
★★★★★
Shopify

Love working with Yoycol. they have good customer service and good products! :) Dear valued customer, Thank you so much for your kind feedback. We are delighted to hear that you love working with Yoycol and that you are happy with both our customer service and products. At Yoycol, we believe a strong partnership is built on dependable product quality, helpful support, and a smooth experience throughout the order process. It is wonderful to know that these efforts have made your experience with us a positive one. Your encouragement means a lot to our team and motivates us to keep improving the service and products we provide. We truly appreciate your trust and support, and we look forward to continuing to work with you and support your business. Best regards, Yoycol Support Team

Island Vibes For Life · Over 2 years using the app
★★★★★
Shopify

I've made many orders through their service, they have never let me down, and have helped me with any questions I've had, or changes to orders I've needed to make! I would rate them 6 stars if I could, I love how they offer affordable high-quality materials like cotton for clothing. Couldn't recommend more! Dear valued customer, Thank you so much for your wonderful feedback and strong recommendation. We are truly grateful to hear that you have placed many orders with Yoycol and that our service has consistently met your expectations without letting you down. We especially appreciate your recognition of our customer support team. Whether you have questions or need help making changes to an order, our goal is always to respond with care, flexibility, and practical solutions so your experience feels smooth and reliable. It is also very encouraging to know that you value our affordable, high-quality material options, especially cotton for clothing. At Yoycol, we understand how important it is for sellers to balance product quality, comfort, and pricing, and we are glad our product range has supported your needs. Thank you again for your trust, loyalty, and kind words. A “6-star” compliment means a lot to us, and we look forward to continuing to support your future orders with dependable products and attentive service. Best regards, Yoycol Support Team

SugarAddict · About 1 month using the app
★★★★★
Shopify

Yoycol has been a delight to work with so far. I have placed a few orders with them including a very large order. Their customer service has been nothing but excellent. So far, every product received has been excellent quality and my customers have been very impressed. My only criticism is the 3D mockups would be great if they were available on all products and higher quality. Apart from this, the physical product plus customer service has been great. Dear valued customer, Thank you very much for sharing your experience with Yoycol. We’re delighted to hear that working with us has been a positive experience so far, and that both your regular orders and large-volume order have met your expectations. We’re especially pleased to know that our customer service and product quality have made a strong impression on both you and your customers. For growing brands and businesses, having a partner that can support different order volumes while maintaining dependable quality and responsive service is an important part of building long-term success. We also sincerely appreciate your feedback regarding the 3D mockups. Suggestions like yours are very valuable as we continue working to improve our tools and product experience. Could you provide links to a few 3D mock-up products that you require urgently, and we will pass this on to the product team so they can prioritise your request.Thank you again for your trust and support. We look forward to continuing to support your business with reliable products, attentive service, and stronger cooperation in the future. Best regards, Yoycol Team

Squishi Kitti · 5 minutes using the app
★★★★★
Shopify

I have been using Yoycol for over two years. Love their products, good mock-ups for advertising, and despite the tumult in international logistics over that period have had zero issues with deliveries. Superb customer service that is warm and friendly as well. Highly recommend. John Gebhardt for ToquamsGraphics.com. Thank you so much for your continued trust and support over the past two years. We’re truly glad to hear that Yoycol has been a reliable part of your business, and that our products, mock-ups, delivery experience, and customer service have all contributed positively to your journey. Your feedback gives other merchants a very helpful picture of where Yoycol can bring value. We aim to support sellers who need not only a wide product range, but also strong visual assets for marketing, dependable fulfillment, and a responsive team that makes the day-to-day experience easier to manage. For e-commerce brands, POD sellers, and merchants who want to promote products more effectively while keeping operations smooth, that combination can make a real difference. For businesses looking for a print-on-demand partner that offers useful selling tools, reliable service, and a friendly support team behind the scenes, Yoycol is definitely worth exploring. Thank you again for your recommendation and for helping other sellers better understand what kind of long-term value they can expect from working with Yoycol. BR Yoycol support team

ToquamsGraphics · Over 2 years using the app
★★★★★
Shopify

Great customer service and have sent replacement or refunds for any items that showed up unsatisfactory. I make sure to tell my customers up front how long their order may take as some were 3 to 4 weeks. They can decide if they want to wait that long. Items I've gotten are great quality. Excited to use them for some more items. Dear valued customer, Thank you for your thoughtful feedback and for sharing your experience with Yoycol. We’re pleased to hear that you’ve been satisfied with the quality of the items you received and that our team was able to provide replacements or refunds promptly whenever needed. We understand that for sellers and brand owners, clear delivery expectations and dependable after-sales support are essential to building customer trust. Your experience highlights the kind of partnership we aim to offer: quality products, responsible service, and practical solutions that help our clients manage their business with greater confidence. Thank you again for your support. We look forward to continuing our cooperation and helping you expand into even more products in the future. Best regards, Yoycol Support Team

AXO Outfitters · 5 months using the app
★★★★★
Shopify

Very responsive team. I have yet to see product quality. They are on the way Just got the products and the quality is excellent. However the polyester fabric they used for one of the shirts is heavy and better suited for jackets. Thank you so much for your feedback! Service satisfaction is a fundamental priority for our team, and your affirmation is truly encouraging. We have complete confidence in the quality of our product and are certain it will meet your expectations. After receiving your order, please don't hesitate to reach out with any thoughts—whether sharing your satisfaction or needing assistance. We're always here to provide the same prompt, professional service. Wishing you all the best, and we look forward to hearing from you! BR Yoycol support team

Artatak · 3 months using the app
★★★★★
Shopify

Great platform, the cotton products are good, but I wish there were more cotton products available. Customer service is very prompt. Thank you so much for taking the time to leave us such thoughtful feedback! Your affirmation and suggestions are incredibly valuable to us. First, learning that you are satisfied with the quality of our existing cotton products and the responsiveness of our customer service team has greatly encouraged our entire team. Providing high-quality products and efficient service remains our unwavering commitment, and your recognition makes all our efforts truly meaningful. More importantly, we have carefully noted your valuable suggestion to “offer more cotton products” and immediately shared it with our product development team. In fact, we are actively exploring and expanding our range of natural material products to be both richer and higher quality. Your expectation aligns perfectly with our future plans and gives us even greater motivation. Rest assured, we are working diligently toward this goal and look forward to bringing you more exciting options in the future. Thank you once again for your support and trust! Your feedback guides our path forward. We welcome your continued interest in our brand. Should you have any specific requests or ideas for cotton products, feel free to share them with us anytime via private message. Wishing you all the best! BR Yoycol support team

★★★★★
Shopify

I have been working with Yoycol for more than three years, and the print quality is outstanding while the base fabrics they utilize are remarkable. Their customer service is excellent, and they consistently assist you in growing and addressing any issues with an order. I would recommend it wholeheartedly.

NUVULA · About 2 years using the app
★★★★★
Shopify

It's challenging to get orders to sync from shopify. Even using manual sync. I've tried deleting a product from my site and re-pushing from Yoycol, it's still won't recognize orders. Dear customer, We sincerely apologize for the difficulty you experienced syncing your Shopify orders with Yoycol. After trying manual synchronization, deleting the product, and publishing it again without success, you should have received timely technical support and a clear solution. An integration that fails to recognize orders creates additional work and puts customer fulfillment at risk, so we completely understand your frustration. From the time we received feedback like yours, we began continuously reviewing and upgrading our Shopify integration, order-recognition process, technical troubleshooting, case ownership, and escalation procedures. We recognized that sellers need orders to transfer accurately and reliably without repeatedly attempting manual workarounds. Now, in 2026, Yoycol’s platform and service system have become far more comprehensive, mature, and customer-focused. Our current standards place greater emphasis on stable order synchronization, clearer integration guidance, structured technical investigation, and continued follow-up until customers receive a meaningful solution. Through these years of continuous improvement, our overall customer satisfaction has increased significantly. We understand that confidence in an integration can only be restored through reliable performance. If Shopify remains part of your business, we hope you might consider testing today’s Yoycol with one or two products and a small number of orders before making a larger commitment. This would allow you to evaluate the current synchronization and support experience with limited risk. We would genuinely value the opportunity to rebuild your confidence step by step and demonstrate how much Yoycol has improved. Best regards, Yoycol Support Team

Classically Caffeinated · 3 months using the app
★★★★★
Shopify

I have been working with Yoycol for several years now and I think they are really super-great!!! This is first and foremost because they offer high quality products no one else is willing to take on - for example, all over print cotton tee shirts, all over print cotton dresses, a number of high quality down puffer jackets and vests, all over print velvet items - that is just a sampling of the huge variety of products they offer - they also offer some great shoes and accessories and home decor items. Beyond that, their support is super-helpful and pleasant to work with. I work closely with Eleven on various items and he and all the rest of the support team are really great. They handle all my problems very quickly and professionally. Their 3D modeling design system is the most advanced I've run across. I researched around 600 produce on demand sites to find products for my shop and Yoycol are definitely and by a substantial amount, number 1. I very highly recommend them!!! Dear Customer, Thank you for your long-standing support and high praise of Yoycol! Your recognition is a tremendous encouragement to us and fuels our continuous improvement. We are delighted that you are satisfied with our product diversity, quality, and customer service experience. We remain committed to providing unique, high-quality print-on-demand products to meet your creative needs. We are equally honored that you specifically mentioned the professional service provided by Eleven and other customer service team members. Prompt responses and efficient problem-solving are at the core of our service philosophy. We will maintain this standard moving forward to ensure your collaboration with us remains seamless. Furthermore, your affirmation of our 3D modeling design system is deeply gratifying. This technology is designed to help customers visualize product outcomes more intuitively and enhance design efficiency. We will continue optimizing it to deliver an even more convenient experience. We are deeply honored to be your chosen partner among over 600 POD platforms! Your recommendation represents the highest trust in us, and we will continue striving to deliver superior products and services. Should you have any requests or suggestions, please feel free to contact our customer service team at any time. We are dedicated to serving you! Wishing your business continued success! Sincerely, Yoycol support Team

Bønes and Balløøns · About 4 years using the app
★★★★★
Shopify

Very good POD supplier. The quality of the products is good and many unique all-over print products! I would like to say, the quality of the cotton AOP products is the top tier in the market. Besides, the customer service is great too, special thanks to Eleven for her great support which makes my business running smooth. Thanks for your support and like. I hope everything goes well with you :)

DiaperU · Over 3 years using the app
★★★★★
Shopify

I believe Yoycol print quality is amazing among other print providers. I am hopeful to see Yoycol thrive and grow as a company so that they can advance their services! Hello from customer support team of Yoycol, We appreciate you taking the time to post your review to yoycol. We definitely want to keep providing you with quality products and efficient services. We thank you for your trust in yoycol and wish you every success in your company If you have any questions, please contact yoycol customer service team Best regards Yoycol customer support team

CheekyInkz · Almost 3 years using the app
★★★★★
Shopify

seem cool but the mockups look super bad and blurry which makes me think they wont be able to handle detailed graphics Dear customer, Thank you for sharing this concern. Even if a platform appears promising, blurry or low-quality mockups make it difficult to evaluate fine details and understandably create doubts about whether the finished product will accurately reproduce complex artwork. From the time we received feedback like yours, we began continuously reviewing and upgrading our design-preview experience, mockup presentation, artwork guidance, and production-quality processes. We recognized that sellers need clear and dependable previews before they can confidently publish products or present them to their own customers. Now, in 2026, Yoycol’s platform and service system have become far more comprehensive and mature. Our current standards place greater emphasis on clearer product visualization, accurate artwork preparation, detailed file guidance, and quality checks designed to support more complex graphics. Through these years of continuous improvement, our overall customer satisfaction has also increased significantly. We understand that confidence cannot be restored through words or upgraded mockups alone. The final product must demonstrate that the original design details have been handled properly. If you are still working with detailed artwork, we hope you might consider testing today’s Yoycol with one design and a single sample before making a larger commitment. This would allow you to evaluate both the current design process and the physical print quality with limited risk. We would genuinely value the opportunity to earn your confidence through the quality of the result. Best regards, Yoycol Support Team

Prime Zone · 23 minutes using the app
★★★★★
Shopify

I was very impressed with the samples I received. Quality of sewing was very good. So are the materials, very soft. Customer service is amazing! I dealt with an agent called Eleven who was very helpful. Sadly, shipping is too high for me. Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the shipping cost request to the logistic team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

THEBLACKWARDROBE.COM · 5 months using the app
★★★★★
Shopify

5 stars from me. Although they are vendor from China, but their services and product quality are quite good, and the base cost they offer is also very resonable. Highly recommend! Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

Aussie Dreamtime · 3 months using the app
★★★★★
Shopify

Working with Yoycol has been great. They are willing to make changes to their products. And customer service has been great. Tracking shipments is very accurate and timely. Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

The Dandy One! · 5 months using the app
★★★★★
Shopify

Yoycol is absolutely wonderful, the customer service is always helpful and kind!!! I totally recommend it! Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, Also thanks for your kind suggestions, we will report the plus size request to the factory team,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

diccha · 19 days using the app
★★★★★
Shopify

Awesome products, and even better customer service! My store has been receiving fantastic reviews on their POD products and the production/packaging/shipping is phenomenal! Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear, If you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

Guy Outfitters · 8 months using the app
★★★★★
Shopify

Great service and are open to customization requests! So glad to be working with this manufacture. The customer service is also amazing. Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

Sokuraii · 12 months using the app
★★★★★
Shopify

So far so good! I launched my business almost a month ago and have had several orders not only for myself, but from customers as well. Shipping does take awhile with Economy shipping, but the quality of the items is pretty awesome! I have ordered several clothing items for men, women, kids, and pets and they have all been great. Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

Mama Farmer · About 1 year using the app
★★★★★
Shopify

Overall, I am satisfied with their products' fabric and design quality. The production and shipping are both very speedy as well. I am happy that I've found this company to help build my brand of clothing items. I would recommend ordering a sample of the clothing items you are selling to get a true opinion and to probably size the items at least one size larger in your store, and this, of course, depends on the clothing item such as material and how it's made. Hello from support team of Yoycol, Thanks so much for your kind feedback. We would keep upgrading our products quality and the service experience for you dear,if you have any other demands, you could contact us by this email address or the web online chat, we would give you the timely response .Thank you. Have a nice day! Best regards Yoycol customer support team

NewVibeDesigns · About 1 year using the app
★★★★★
Shopify

I recently had the displeasure of interacting with Yoycol's customer service team, and I must say that my experience left much to be desired. It is unfortunate to have to share such a negative experience, but I believe it's important for potential customers to be aware of the issues I encountered. The first major problem I encountered was the lack of competence among the customer service representatives, particularly individuals named Eleven, Chara, and YoYo. It was evident that they were ill-equipped to handle customer inquiries effectively. They often seemed confused and unable to provide clear and helpful responses. Furthermore, when I requested to speak with a manager, I received a response from someone claiming to be the "Manager of Yoycol customer support team." However, it soon became apparent that this was just a pseudonym used to avoid addressing the issues I raised. This lack of transparency was highly unprofessional. Another significant issue was their group communication page, which was supposed to be managed by YoYo. Unfortunately, YoYo's handling of this page left much to be desired. Half the time, my questions were completely ignored, leaving me frustrated and unheard. In summary, my experience with Yoycol's customer service (Eleven and Chara)was extremely disappointing. The incompetence of their representatives, the lack of transparency with managerial roles, and the inadequate handling of group communication all contributed to a frustrating and unsatisfactory customer service experience. I hope that Yoycol takes this feedback seriously and makes improvements to their customer service department to ensure that future customers do not have to endure the same frustrations that I did. Hello from support team of Yoycol, We are so sorry that bring the inconvenience for you, We checked the email contacting history, for your questions , which divided into two categories 1: the coupons: for this issue we already fixed well, we confirmed in the middle of Jan,you already received the coupons dear and every new customer won't meet this issue again, thanks for your kind understanding 2: the personalization feature work in your store You need to follow this link: https://www.yoycol.com/helpcenter/5/218 You were following the old link steps before dear, and this is the key link to use this personalization feature function And you kept mentioning the liquide code or script : Because we already fixed well for this issue,you don't need to consider there is no way of pasting the copied script to the Yoycol.script , Because it does not exsit,thanks so much for your kind understanding Finally ,we checked that you placed some sample orders already, if you have any problems with the orders? please contact us by email :support@yoycol.com or online chat once you have any issues,our customers support team would provide the timely response for you. Have a nice day! Best Regards

Isportn · 5 days using the app
★★★★★
Shopify

Do not use this app. I have an order that has been 22 days in "production" and have send every day of the last 12 days messages but they do not help you or follow-up. They are still not willing to refund my order. Please avoid at all cost or have extremely unreliable production with no help from their customer service. Dear customer, We sincerely apologize for the experience that led you to leave this review. An order remaining in production for 22 days was already deeply frustrating, and having to send messages every day for 12 days without receiving meaningful assistance or follow-up made the situation even worse. Your refund request also deserved a clear explanation and responsible handling. From the time we received feedback like yours, we began continuously reviewing and upgrading our production monitoring and customer service processes. We focused on improving delay notifications, response efficiency, case ownership, internal coordination, issue escalation, and the way order concerns are handled. Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. Our current standards emphasize clearer production visibility, timely communication, responsible follow-up, and practical solutions when an order does not proceed as expected. Through these years of continuous improvement, our overall customer satisfaction has increased significantly. We understand that, after what happened, you have no reason to restore your trust based only on an apology or a description of what has changed. Trust must be rebuilt through actual service and consistently delivered results. If a suitable opportunity arises for your business in the future, we hope you might consider returning with a small trial order rather than making a major commitment. This would allow you to evaluate our current production, communication, and fulfillment experience with limited risk and decide for yourself whether Yoycol has genuinely improved. We would treat the opportunity to work with you again not as a new transaction, but as a chance to rebuild the relationship step by step and earn back the confidence we previously lost. Best regards, Yoycol Support Team

Starcove Fashion · About 2 years using the app
★★★★★
Shopify

The customer service is very reachable. They solve my problems quickly so I can sell my products soon! Hello from the customer support team of Yoycol, Thank you very much for your positive feedback. We are glad that you are satisfied with our products and services. We appreciate your recognition, as it helps us improve our work and provide better experiences for future customers. Your satisfaction is our greatest reward. If you have any suggestions or opinions, please let us know. Based on your feedback, we will do our best to improve and optimize our products and services. Sincerely Yoycol Customer Support Team

EMMACHENG · 35 minutes using the app
★★★★★
Shopify

Products are good. Building custom products is easy. Shopify integration seems to suck. Every single order that comes through needs manual payment authorization in Yoycol. Shopify collects payment but it doesn't pass it through to Yoycol. That's painful. That may end up being a deal killer for us...and maybe you, too. Dear customer, Thank you for recognizing the quality of our products and the ease of creating customized items. At the same time, we sincerely apologize that the Shopify payment and order-authorization process created so much additional work for your business. Having to manually authorize payment for every order undermined the convenience that an integration should provide. We completely understand why this became a potential deal breaker, especially for a growing store that depends on an efficient and scalable fulfillment workflow. From the time we received feedback like yours, we began continuously reviewing and upgrading our Shopify integration experience, order-processing workflow, payment guidance, technical support, and issue-escalation procedures. We recognized that customers need not only good products and design tools, but also a smooth connection between their stores and the fulfillment process. Now, in 2026, Yoycol’s platform and service system have become far more comprehensive, mature, and customer-focused. Our current standards place greater emphasis on streamlined order management, clearer payment settings, reliable synchronization, and more effective technical assistance. Through these years of continuous improvement, our overall customer satisfaction has increased significantly. We understand that trust in an integration must be earned through actual performance, not promises. If your business still uses Shopify, we hope you might consider evaluating today’s Yoycol with a small number of test products and orders before making a larger commitment. We would value the opportunity to demonstrate a smoother workflow and rebuild your confidence step by step. Best regards, Yoycol Support Team

Jerky.com · 4 months using the app
★★★★★
Shopify

I've been asked by several people who are big fans of other platforms and Yoycol is in my opinion the absolute best for my business and many others, I could not ask for any better. Unbelievable Customer Service, super helpful My Yoycol Rep. Eleven is always front and center when I have an issue and always quick with an answer to a question that i might have even though we are in different time zones...Stays on the ball....And for that i'm Thankful...I haven't seen anyone else come close to the quality of the material which was very important to me. They are the Goto!! Hello from customer support team of Yoycol, Thank you very much for your positive feedback. We are glad that you are satisfied with our products and services. We appreciate your recognition, as it helps us improve our work and provide better experiences for future customers. Your satisfaction is our greatest reward. If you have any suggestions or opinions, please feel free to let us know. We will do our best to improve and optimize our products and services based on your feedback. Sincerely Yoycol Costomer Support Team

RealBud Camo · 4 months using the app
★★★★★
Shopify

I personally love Yoycol the most, out of ALL of the POD suppliers on Shopify and have used them for close to 3 years. The app is very easy to use, designing is a breeze, and I love the fact that you can print designs or artwork extra large, versus the many others that want you to keep your design in the little print box. Maybe because Yoycol offers all over print on many of their products, if not all and they have many great products to choose from. The shoes, purses, shirts, dresses, shorts, and many other items are of decent quality. Everything I have ordered, except maybe 2 to 3 pieces, has been of good quality. It is always best to orders samples first anyway, so you have an idea of the type of material or quality of the item/print is. The bucket hats are ok (they run a little small), and the caps could be a little better. I wish they had more of a hat selection, like fitted beanies, 5 panel caps, baseball, caps, etc., but they do have a basic snapback and panel cap and good amount of other nice clothing products. They offer branding services, on clothing only, not the shipping packaging itself, and they make take a little longer in shipping, but for the most part 2-3 weeks. You can always add the cost of express shipping to certain items and charge the customer for it, that is if you factor shipping in your prices or if you charge for shipping. Overall, I don't know why they have such a bad rap. They answer emails within 24 hours and have resolved the very few minor issues I have had very quickly and professionally. Some ppl may not realize that they are in China and depending on where you are, but there may be a 12 hour time difference. The cost and decent quality and wide range of POD products, the low cost shipping, easy to use and design app, I highly recommend giving it a try. Especially if you are interested in starting your own clothing brand. More than just T shirts, ha! I was just browsing today for some new POD suppliers, as I do from time to time and ended up uninstalling ALL of them, due to either their high pricing or their limited selection of products. Sometimes, its a combination of both. I'll stick with YOYCOL! Hello from support team of Yoycol, We sincerely appreciate you taking the time to post your feedback on Yoycol. Your recognition and encouragement is what promotes the development of yoycol. At the same time, we attach great importance to the category and size of hats and will launch more styles of hats for customers to choose in the near future. We will do our best to improve the transportation time and transportation cost. We are building a factory and a complete supply chain in Mexico. Once the Mexico factory is up and running our shipping time will be reduced to one week. Just like what Yoycol has been doing, we will continue to provide customers with high-quality services and cost-effective products. Thank you again for your trust in yoycol. Best Regards Yoycol customer support team

WearYnobe · 11 months using the app
★★★★★
Shopify

Super Super great APP, very good selections. The The company is growing and willing to listen to the creators / their consumers. They have very good product knowledge of what items are trending or emerging. Customer support experiences are better when you discover who is assigned to your account and have that person help you along the way. We ordered a few hundred dollars' worth of different types of products to sample. Many passed the quality and print tests! Only 2 out of 18 had some type of issue. 1) the type of material vs. the type of product (i.e. it should have been a thinner-stretchy fabric used for the garment selection and type 2) the other garment's cut or shape needs to be adjusted or modified to fit better like in the renderings. This brings up the next positive: the 3D mock-up and rendering with models are very good, and the models look good. Very promising app, products, and company! Thanks for your positive recomment,we will constantly make our effort to strenghten our customer service and high-quality product to our customer. We are apperciate your support to yoycol.

ENE TRENDS · Over 1 year using the app
★★★★★
Shopify

I really like Yoycol as a company. Their products are so varied and different to others. They are a cut above in different tops, shorts, dresses, skirts etc with their designs being more trendy and up to date rather than just standard all over print tshirts. Their customer service is great too and the products I have had from them have been lovely. I did have one product I ordered that looked nothing like what I had designed, but they were happy to give me a refund or replacement after a brief conversation with them on the website chat. I recently ordered a dress that said it had a pocket but it came with no pocket so you have to watch this and get samples before you sell items. They are a good company though and an asset to my business. Hi there, Thanks for sharing your feedback here. We appreciate that you take time to write this. It’s great to hear that you had a positive experience at Yoycol. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Purdie Photography Designs · Over 1 year using the app
★★★★★
Shopify

My company working with Yoycol since 4 months, we are ready glad to work with Yoycol. They have wide variants products with affordable price. We developed our brand with Yoycol. Their support team is so friendly, quick reply and helpful. Easy to learn and use system.Print quality is high. Fabric quality is good for the price. We highly recommended. Thanks Yoycol Team Hi, Thank you for your review. Glad to hear you are loving your purchase. Looking forward to further cooperation . We really appreciate your recommendation.

Frammy · About 1 year using the app
★★★★★
Shopify

The customer service is non existent don't bother wasting your time because it's been weeks and weeks and weeks with no response. Terrible, I don't recommend, although good products the service is extremely bad that I'm going to delete the app. Dear customer, We sincerely apologize for the experience that led you to leave this review. Waiting for weeks without receiving a response is unacceptable, and we completely understand why you felt disappointed enough to stop using the Yoycol app. Although you recognized the quality of our products, our customer service clearly failed to provide the support you needed at that time. From the day we received feedback like yours, we began reviewing and upgrading our service processes. We focused on improving response efficiency, case follow-up, internal coordination, and issue escalation so that customer concerns would receive clearer answers and greater ownership. Now, in 2026, Yoycol’s customer service system has become far more comprehensive, mature, and customer-focused. Our support procedures and service standards have been significantly strengthened, helping us provide more responsive communication and practical solutions. Through these continuous improvements, our overall customer satisfaction has also increased considerably. We know these changes cannot undo your previous frustration, but we want you—and every customer reading this review—to know that your feedback was not ignored. It helped us recognize where we fell short and encouraged us to build a better service experience. If you are willing to give Yoycol another opportunity, we would sincerely appreciate the chance to serve you again and demonstrate how much our service has changed. Best regards, Yoycol Support Team

Goddess Goodybag · 9 months using the app
★★★★★
Shopify

my templates will not publish and no one is responding to my chat or email request. I have tried multiple times without success Dear customer, We sincerely apologize for the experience that led you to leave this review. After spending time creating your templates, you should have been able to publish them successfully or receive timely technical assistance. Repeatedly contacting us through chat and email without obtaining a helpful response was unacceptable and understandably prevented you from moving forward with Yoycol. From the time we received feedback like yours, we began continuously reviewing and upgrading our platform support and customer service processes. We focused on improving product-publishing assistance, technical troubleshooting, response efficiency, case ownership, internal escalation, and follow-up for unresolved issues. Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. Our current standards emphasize responsive communication, structured technical investigation, clear guidance, and continued follow-up until customers receive a meaningful solution. Through these years of continuous improvement, our overall customer satisfaction has increased significantly. We understand that improvements cannot recover the time and effort you lost, and we do not expect an apology alone to restore your confidence. Trust must be earned through a platform that works reliably and a support team that responds when assistance is needed. If your business requires a POD solution again in the future, we hope you might consider testing today’s Yoycol with one or two products before making a larger commitment. This would allow you to evaluate our current publishing process and technical support with limited risk. We would value the opportunity to rebuild your trust step by step and demonstrate how much Yoycol has changed. Best regards, Yoycol Support Team

ClubsAndSticks · About 4 hours using the app
★★★★★
Shopify

I have integrated my shop, designed products, have customers asking why theres no shipping.... I attempted to order myself, and after multiple emails with no response am looking elsewhere to redesign. Service needs attention. Dear customer, We sincerely apologize for the experience that led you to leave this review. After integrating your store, creating products, and receiving interest from customers, you should have been able to obtain clear shipping information and timely assistance. Instead, your emails went unanswered, leaving you without the support needed to confidently move forward with your business. We completely understand why you decided to look elsewhere. From the day we received feedback like yours, we began reviewing, optimizing, and upgrading our customer service processes. We focused on improving response times, shipping communication, case follow-up, cross-team coordination, and escalation procedures for unresolved concerns. Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. Our current support standards place greater emphasis on timely responses, clear explanations, responsible case ownership, and practical solutions. Through years of continuous improvement, our overall customer satisfaction has also increased significantly. We know these changes cannot undo your previous frustration, but we want you—and every customer reading this review—to know that your feedback was taken seriously. It helped us recognize where our service needed attention and contributed to the improvements we have made. If you are willing to give Yoycol another opportunity, we would sincerely appreciate the chance to demonstrate how much our service has changed. Best regards, Yoycol Support Team

Blazing Star Stables · 7 days using the app
★★★★★
Shopify

I would love to use this service. I designed about 68 items for my shop that went live, and discovered there is no shipping settings on any of the items. The settings did not migrate to my shop. I have spent almost a full week trying to get a hold of someone from yoycol, with no response or small responses that are not helpful. It's so sad I would really love to use this service, but there isn't any customer service, I can't even get the shipping set up in Shopify and it's been a week trying to contact them. If no one gets in touch today, I'll have to delete this app and remove the 68 products I would love to sell. :( Dear customer, We sincerely apologize for the experience that led you to leave this review. After investing significant time designing approximately 68 products and publishing them to your store, discovering that the shipping settings had not transferred correctly must have been extremely frustrating. You also should not have had to spend nearly a week seeking assistance only to receive delayed or incomplete responses. From the day we received feedback like yours, we began reviewing and upgrading both our customer service processes and the support surrounding store integration, product publishing, and shipping configuration. We focused on clearer guidance, more effective troubleshooting, stronger case follow-up, and better coordination when technical issues require additional investigation. Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. Our current support standards emphasize timely communication, responsible case ownership, clear explanations, and practical solutions. Through these continuous improvements, our overall customer satisfaction has increased significantly. We know these changes cannot recover the time and effort you lost. However, we want you—and every customer reading this review—to know that your feedback was taken seriously and helped us recognize where meaningful improvements were needed. You clearly saw potential in Yoycol, and we regret that our service prevented you from experiencing it fully. If you are willing to give us another opportunity, we would sincerely appreciate the chance to demonstrate how much our platform support and service have improved. Best regards, Yoycol Support Team

avalove shop · 9 days using the app
★★★★★
Shopify

STAY AWAY!! BAD SERVICE !! SHIPPING TIME IS TERRIBLE. Over 21 days still in production and bad customer service to silence. Cannot deliver goods on time Shopify should not promote such app. Check out their Whatsapp page most vendors are complaining about the same issue. ( Yoycol) Upgrade service or get out. Shopify!! Please take action. Dear customer, We sincerely apologize for the experience that led you to leave this review. An order remaining in production for more than 21 days, combined with limited communication and no clear explanation, understandably caused frustration and damaged your confidence in Yoycol. Your concerns about production delays, shipping times, and unresponsive customer service were serious and deserved much better attention. From the time we received feedback like yours, we began reviewing and continuously upgrading our production monitoring, shipping communication, customer-support follow-up, and issue-escalation processes. We recognized that customers need more than a general status update—they need timely explanations, responsible case ownership, and practical next steps when an order is delayed. Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. We have strengthened our service standards, order follow-up procedures, internal coordination, and communication surrounding production and shipping delays. Through these years of continuous improvement, our overall customer satisfaction has also increased significantly. We know these changes cannot undo your previous frustration. However, we want you—and every customer reading this review—to know that your feedback was not ignored. It helped us understand where we needed to improve and contributed to the service upgrades we have made. If you are willing to reconsider Yoycol, we would sincerely appreciate the opportunity to demonstrate how much our service and order support have changed. Best regards, Yoycol Support Team

snackonart · 4 months using the app
★★★★★
Shopify

The application is easy to use, friendly, the support team is very enthusiastic, the product quality is good and the delivery is fast. You should use it if you work in the POD industry. Hi, thank you for your kind remarks on us. It's would be a great encourage for us to do better.

Moon Best Print · About 12 hours using the app
★★★★★
Shopify

good app and good company.I have used it and am very satisfied.I use it very easily, it saves my time and product management when producing a lot Hi there, We can’t thank you enough for the kind words about Yoycol. Your review means a lot to us! Yoycol will work hard on improving the user experience. If you have any other problems, please feel free to contact us.

★★★★★
Shopify

yoycol is perfect from prints to customisation and printing my store looks great and happy with everything so far Hi yoycol family, Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. If you have any other questions, please don't hesitate to contact us.

TAILORED 4 SUCCESS · 3 months using the app
★★★★★
Shopify

Yoycol is really a great supplier, high products quality, the processing time is so fast and great customer support, especially Anna. Highly recommend!! Thanks for sharing your precious time to review Yoycol. The staff you mentioned, Anna said you are also a nice, patient, and incredible person. Yoycol will continue to supply more high-quality products at competitive prices. We will do better and hope you could always stay firmly with Yoycol.

Scotsprint · 5 minutes using the app
★★★★★
Shopify

Definitely the best overall for price and quality of all the POD companies. It has been so much easier to run my business since choosing the Yocol. The printing quality is so well&the shipping is fast and reasonable, especially during pandemics! Hey there, Yoycol always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

LuvinGrace Store · 4 minutes using the app
★★★★★
Shopify

This app solves my problem perfectly, it saves my time effectively, and its 3D model design tools are also very easy to use; it's really a good plugin, I highly recommend using it Dear Yoycol family, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to work with you soon.

Aurlar · 11 minutes using the app
★★★★★
Shopify

Great App and Products. Support is very fast and enthusiastic. I highly recommend use app for POD product Glad you liked Yoycol ! Thank you for taking the time to review Yoycol. We appreciate the five star review. We are glad your experience with Yoycol overall was fantastic. Thank you for your business!

Amzanimalsgift · 2 minutes using the app
★★★★★
Shopify

Well I ordered some sample items back in August. I am still waiting for the correct ones. I have sent 3 emails, messaged them via Facebook, and 3 different numbers on WhatsApp to still not have them. This is after I just placed another order for $300+. They still have not replaced the sample order. They wont email you back, I've never received one from them Your print Colors will be off from item to item even if you use the same artwork. They don't follow the artwork guidelines you upload. Update placed another order, my 4x hoodie is the size of a XS childs. all my polos came in 2-3 sizes smaller then the tag states They failed to put my personal tag on any of my products even tho I am being billed for it. These people are bad, they don't check any of the work they do. Al Dear customer, We sincerely apologize for the experience described in your review. After ordering samples, contacting us repeatedly through email, Facebook, and WhatsApp, and then placing an additional order of more than $300, you should never have been left without clear answers or the correct replacement items. We also take every product issue you raised seriously: inconsistent print colors when using the same artwork, production that did not follow your uploaded guidelines, garments arriving significantly smaller than their labeled sizes, and paid custom tags not being applied. These were not minor inconveniences—they affected your products, your investment, and your ability to serve your own customers. They should have received immediate investigation, accountable follow-up, and proper quality checks. From the time we received feedback like yours, we began continuously reviewing and upgrading both our customer service and quality-control systems. We strengthened response procedures, case ownership, artwork verification, print consistency checks, sizing inspections, custom-branding confirmation, and coordination between our support and production teams. Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. Our current standards place much greater emphasis on transparent communication, accurate production, responsible follow-up, and verifying that customers’ specifications are correctly completed. Through these years of continuous improvement, our overall customer satisfaction has increased significantly. We understand that you have no reason to restore your confidence based on words alone. Trust can only be rebuilt through consistent product quality and dependable service. If your business needs a POD partner again in the future, we hope you might consider evaluating today’s Yoycol through a small, carefully planned trial rather than making another major commitment. This would allow you to assess our current print consistency, sizing accuracy, customization checks, fulfillment, and customer support with limited risk. We would view that opportunity not simply as another order, but as a chance to rebuild our relationship step by step and earn back the trust we previously lost. Best regards, Yoycol Support Team

Ruthless Paintball Products · 7 months using the app
★★★★★
Shopify

This app is easy to use and saves us a lot of time. It has many styles, and the 3D designer is easy to use. recommend. Hello, We are so appreciate your evaluation, we will continue to make our effort to strengthen our quality of our product and customer service.If we can be of any further assistance, pls do not hesitate to contact us, support team Email: support@yoycol.com. And you also can contact us from FaceBook, Yoycol Support Team.(https://www.facebook.com/Yoycol-Support-Team-108765018122158)

Primevolve · 3 minutes using the app
★★★★★
Shopify

Prompt customer service to resolve problems or concerns that the droppshipper may have when utilizing the app. Dear user, welcome to use Yoycol, we sincerely apologize that our service was not satisfactory for you. After checking your orders, we have found that your orders' production time are usually in 2-5 days. The supply chains are also improving production efficiency. As the shipping time is restricted by uncertain factors such as various countries and the current epidemic, we cannot fully control the shipping. However we are also actively communicating with many logistics companies to make sure the orders are delivered in time. We're also developing the functions of our websites to meet the customers requirements. The technicians are confident that 3D Mockup will be applied to more products and provide better services for all of us. We appreciate that you like our 3D Mockup function,, we are striving to use more resources to develop this function. Please contact us in email or website if you need services, we will be in touch. We welcome you to contact us on business matters. Our staff will commit to improving their delivery and give you the star service you deserve.

Teddy Blaze · 8 months using the app
★★★★★
Shopify

UPDATE App issues. On chat with tech support for 4.5 hrs and (with 6 comments from tech support) 2nd chance starting to look like a bad choice. Because I believe in being fair I'm going to give this application a 2nd shot. Everyone falls short and deserves a second chance. Hopefully, this app will not let me down the second time. I Will update in two weeks from today Dear customer, Thank you for giving Yoycol a second chance and for approaching your experience with fairness. We sincerely regret that this opportunity began with further application issues and that you spent approximately four and a half hours in contact with technical support while receiving only a few responses. You deserved faster communication, clearer guidance, and more effective troubleshooting. From the time we received feedback like yours, we began continuously reviewing and upgrading our technical-support and customer-service processes. We focused on improving response efficiency, technical case ownership, internal escalation, issue tracking, and follow-up so that customers would not be left waiting without meaningful progress. Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. Our current standards place greater emphasis on timely communication, structured technical investigation, practical solutions, and continued follow-up until customers receive a clear outcome. Through these years of ongoing improvement, our overall customer satisfaction has increased significantly. We know these changes cannot undo the time and frustration you experienced. However, we want you—and every customer reading this review—to know that your feedback was taken seriously and contributed to the improvements we have made. We truly appreciated your willingness to give us another opportunity, and we are sorry that our service did not immediately justify your trust. If you are willing to try Yoycol again, we would sincerely value the chance to provide the improved experience you originally expected. Best regards, Yoycol Support Team

Expressive DeZien · 6 days using the app
★★★★★
Shopify

It’s very convenient. I like this plugin very much. I recommend it. Many products can be uploaded accurately, which makes our shop more abundant and customers choose more Thanks for your positive comment, we really appreciate your evaluation.We will comtinue to strenghten our customer service and our product. We are very happy to work with you

newlakedown · About 6 hours using the app
★★★★★
Shopify

I really like how easy this app is to implement. The customer service is awesome! I am enjoying the service very much and look forward to making more products in the future. We are so appreciate your evaluation. We will also constantly provide better customer service and high quality product to our customer. Thanks for your support to yoycol!

Giftiee Shop · 1 minute using the app
★★★★★
Shopify

I'm following on Yoycol since January of this year when they had a few unique products, but they just exploded in a very few months, they have a very helpful and responsive Facebook Group where customer service is very responsive, shipping prices are clearly stated under every product, yes, fairly high, but the product prices are the lowest on the market, without losing quality, i have sampled 15 of their items and i am really happy with them. Production time is the fastest i've experienced personally. I really recommend Yoycol

Developer reply ·

We are so appreciate your recommendation and your evaluation,we will live up to your expectation.We will also continue to heighten our custumer service and our product quality.Thanks for your support to yoycol!

Skulls And Cherries · 2 months using the app
★★★★★
Shopify

I am using their products since a few weeks now, and I really like it. They deliver fast, good quality and for a very reasonable price. Also the customer service is very friendly and good. I did not check all of their products, just a few that fit in my shop. But I can highly recommend this shop.

Developer reply ·

Hi SUPlebrity, Thank you for your support. Yoycol is always here to help you with anything you need. Hope you have a nice day!

SUPlebrity · 24 minutes using the app
★★★★★
Shopify

Terrible customer service! I want to cancel my purchase and get my money back, I sent emails, had chat with customer service, and they just tell me the order is in the country of destination. Its not! Its in in china as its states in the "tracking number" they gave to me. The tracking number is NOT in my order in the dashboard, not sure what tracking number is that they gave to me TBH. The tracking number they gave me is definitely unusable. I ordered on the 02.02.2021 to try this company, Order has no update since 18.02.2021. The support cant help anything. I WANT MY MONEY BACK! Definitely not going to use them never more.

Developer reply ·

Dear customer, We sincerely apologize for the experience you had with your February 2021 order. You requested a cancellation and refund, contacted us through both email and chat, and received shipping information that conflicted with the tracking status you could see. The tracking number was not displayed in your dashboard, appeared unusable, and your order had shown no update since February 18. Under those circumstances, your frustration and loss of confidence were completely understandable. From the time we received feedback like yours, we began continuously reviewing and upgrading our order-tracking and customer service processes. We focused on improving tracking visibility, shipping-status accuracy, response efficiency, case ownership, cross-team coordination, issue escalation, and the way cancellation and refund concerns are communicated. Now, in 2026, Yoycol’s service system has become far more comprehensive, mature, and customer-focused. Our current standards emphasize transparent order updates, clear explanations, practical solutions, and continued follow-up rather than repeating a general shipping status. Through these years of continuous improvement, our overall customer satisfaction has increased significantly. We recognize that these improvements cannot change what happened or recover the confidence you lost. We also understand that trust cannot be restored simply by telling you that Yoycol is different today—it must be earned through an actual experience. If your business ever requires a POD partner again, we hope you might consider evaluating today’s Yoycol through a small trial order rather than making a major commitment. This would allow you to judge our current tracking, fulfillment, communication, and customer support with limited risk. We would treat that opportunity not merely as another order, but as a chance to rebuild the relationship carefully, demonstrate our improvements through action, and earn back your trust step by step. Best regards, Yoycol Support Team

Artllery · About 1 month using the app
★★★★★
Shopify

The service is excellent and very fast response and the print quality is high also the shipping get in time

Developer reply ·

Hi 22BLACKSOULS, Thank you for your support. Yoycol is always here to help you with anything you need. Hope you have a nice day!

22BLACKSOULS · About 2 months using the app
★★★★★
Shopify

This is a fantastic app !We have been helped by Molly who is very responsive and patient. The best app so far on shopify!

Developer reply ·

Thank you for your support!we appreciate your love to our site and Molly, we will do better!

The SoapGirls · 2 days using the app
★★★★★
Shopify

I use this company to get samples to compare to my other manufacturers and their quality is amazing. Great vibrant colors

Developer reply ·

It is a great honor for you to be satisfied with the quality of our products! Compared to the other competitors, our products use the best fabric in the market and we got high printing quality . We'll continue to do better!

Polarache Clothing · About 1 month using the app
★★★★★
Shopify

so far great customer service, daniel is great and reaches out which you don't see from other companies. now will just have to wait for the necklace and bracelet.

Developer reply ·

Thank you for your satisfaction with our service and Daniel!We'll continue to do better!

★★★★★
Shopify

I adore Yoycol's mockup generator it is by far the best I've experienced. There product selection is unique & continually grows. I have not had a chance to order yet but I look forward to the encounter.

Developer reply ·

Hi TFC&H Co., Thank you for your support. Yoycol is always here to help you with anything you need. Hope you have a nice day!

★★★★★
Shopify

App is very easy to use and place orders. Staff is very sweet and attentive and reply very fast to any questions or concerns. Pricing is also the best pricing I have seen. Cant wait to work further!

Developer reply ·

Hi The Geeky Robots Thank you for your support. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need. Hope you have a nice day!

The Geeky Robots · 21 minutes using the app
★★★★★
Shopify

The design interface is easy to use and they have a great collection of products that are high quality! Their customer service have been very helpful with my questions. I highly recommend adding them to your store!

Developer reply ·

Hi Nasty Ghoul, Thank you for using our app. We are so happy that you have a good experience with Yoycol services. Yoycol is always here to help you with anything you need. Hope you have a nice day!

Nasty Ghoul · 29 minutes using the app