Wildhunter.ie
Ireland
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Reviews (10)
very good , still getting to know it but it is helping a lot Thank you very much for taking the time to send us your amazing rating! 🌟🌟🌟🌟🌟 We are delighted that you are happy with the app. We are commited to always try to achieve the best user experience for everyone. Kindly feel free to send us a message if you need any form of support. We are always available to help out. 😊👍 Thank you again! Emma Willdesk Customer Support Team of CWILL
EDIT: After talking with support it seems like everything is back working as it should and there was a lot of bulk changes made. I was given a two year free subscription as a remedy which I was happy to take. Customer support was quite prompt once I left the review and fairplay to Lester for making this situation right. Much like other reviewers, I have been using this app for a long time and letting it run in the background thinking everything was working fine. I then checked the reports to see that features like Image optimiser, Image Alt tags, Image Renames have not logged any changes in over a year. I reached out to support, they told me that the app had not been live on the theme but they updated it. Checked back three days later, still no updates on the features mentioned above. Support assured me it was just the reporting that was broken but I checked image properties like Alt tags and file size and there were no changes made by the app. It looks like they are experiencing issue with their app and customers have been absorbing the cost but not the benefits. Dissappointed and I will be looking on the app store for an alternative.
Developer reply ·
Hi Brian, Thank you for taking the time to share your experience; we truly appreciate your honest feedback. I completely understand how concerning this must have been, especially after relying on the app for so long. Based on my initial review, it did appear to be a reporting issue, but I’ve since escalated this to our Tier 2 and engineering teams for a deeper investigation and fix. I’ve also sent you a follow-up email so we can discuss this further and make things right. Please check your inbox when you can; we’d really like the opportunity to turn this experience around for you. Best regards, Lester
Very happy with Christos assistance with the set up of our cookie banner
Easy to use with great support. Zeus was very helpful when dealing with my questions
Developer reply ·
Hello there and thanks for the amazing review! 😊 We appreciate it a lot! 🙏 Enjoy using our solution and if you need any further help, Zeus⚡️ will be here for you!
Works well and has very good customer service. The pricing is also very affordable as well. Highly recommend
I have been using this app for a few year now and very happy with it. Salma today helped me and she was very good
I have just installed the app and the support is very responsive in helping me set this up. Very happy customer currently
Perfect app for upsell and coss-sell. Great customer service. Raised few queries regarding customising bought together option and it was solved very quickly. Would definetly recommend this app
Excellent app for adding bundles to you page. Don't be afraid to contact support, very good and quick.
I have been using this app for over a year and it works perfectly and the support is very fast and responsivec
