Annmarie Skin Care

The gift giving a gift card experience has been great and solved a major issue for our customers. They are able to leave a gift note easily and the follow up flows are great for retention. Very easy to use and easy to integrate!

The Tangent team was very responsive, receptive to feedback, and willing to help us get the quiz with its intricacies where we wanted it before launch. There was a bit of back-and-forth during implementation going over all of the smaller details, but we especially appreciated their help transforming our results logic from a simple recommendation flow into a much more personalized experience with thousands of potential result combinations. We've only been live for about two weeks, so it's too early to comment on performance, but overall, a great team to work with, and we're excited to see how the quiz performs over time!

We are still trialing this app, but so far the Kite team have been incredibly helpful and responsive. From finalizing the details of the best plan for our account with the founder, Sid, to getting hands-on support from their support team, like Janet, I've been able to get our complex discount rule setup. Janet has been especially helpful providing video explanation, and answering all of my questions through chat. Thank you Skalama team!

Jall was super helpful and quick to assist with creating a custom script and getting the preorder option set up for us. We appreciate you and have found great ROI with using the back in stock app!

We've been using Gorgias Automate since its inception, while in beta, and it's been almost 3 years now. We have grown together and are handling an average of about 50%+ tickets! The CSTAT is usually good and resolves issues well. Currently at 5/5 Agent resolution. What AI Agent did: +Instructed the customer on where to find their loyalty points balance. +Provided detailed steps on redeeming points and applying rewards at checkout. +Assured the customer that points do not expire with account activity. Of course, it doesn't always get everything right, but we have added much guidance on when and where to hand off to human agents. Overall, we are very pleased with it and would highly recommend it.

We had a great experience with this app and its owner, Stephan. He went above and beyond to help us customize our bundle page to get it close to the way we wanted, organizing products into their own sections so the bundle creation process would be clear and easy for our customers to follow. What stood out the most was how responsive and hands-on he was. Instead of just guiding us, he actually jumped in and did the backend customizations himself, which saved us so much time. After that, our team was able to handle smaller styling edits on our own, thanks to the solid foundation he set up. Even though the app had a few initial limitations, the quick support and willingness to tailor it closely to our needs made a world of difference. We really appreciated the support and the fast turnaround!

This app is an absolute lifesaver! Enabling customers to self-serve and make edits to their orders is one of the smartest decisions we've made for our business. Our customers can now easily handle tasks like address changes, applying coupon codes, and adjusting quantities—freeing up valuable time for our customer service team. The app even caught attempts by customers to remove all paid products from their orders to claim free items. In those cases, the order editing feature automatically canceled the orders for us—an invaluable safeguard! We've also seen a noticeable increase in add-ons thanks to the app's upsell feature, which has more than paid for itself—four times over! This app is nothing short of incredible, and I can't think of a single reason why any business wouldn't install it immediately.

While we are still deciding if this app is right for our needs, Arianne was so helpful with answering my questions during installation in my free trial period. Thank you for all of your help, Arianne!

Annmarie Skin Care has formed a successful partnership with the Carthook team for over five years. Throughout our collaboration, we have consistently received personalized and prompt support whenever needed. By incorporating the Carthook feature into our checkout process, we have been able to capture additional revenue that would have otherwise been missed. The user-friendly platform seamlessly integrates with Shopify, providing valuable insights into performance data and product optimization. For businesses seeking to boost revenue and require expert assistance in upselling, Carthook is the ideal and smart choice!

Easy to install (they include very helpful step-by-step instructions for installing) and saw an immediate increase in AOV once we turned our manual bumps live. Excited for this app to hopefully roll out more features in the near future, like exporting analytics and applying more complex logic/conditions.

Using Spently has helped Annmarie Skin Care leverage more revenue, even with a narrow attribution window. Plus, the team has been helpful in a total redesign of our transactional emails, to ensure a sleek customer experience. Ours has been great, by the way, living up to the White Glove claim. Definitely recommend!