Headboards For Africa
South Africa
Reviews (9)
Great app, although I am not code savvy at all ,the support team is great especially a huge shout out to Judy, who was with me all the way with the installation and creating of options and using the conditional logic, which ended up not being difficult at all once understood under Judys guidance. This lady has the patience of mother Theresa, as I kept her for days Keep up the great work Avis team!
Developer reply ·
Good day to you, Headboards For Africa! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Luffa Avis Support Team
Great app, super simple to use. Support service is prompt and efficient Well done
Developer reply ·
We're glad you're enjoying the app and finding our support helpful. Your feedback is much appreciated!
After years of having this app at 9.99 I noticed my add ons not working. I was then told I needed to upgrade! Like what?? You are thieves - no prior notification. I chose a plan and get told I need to upgrade when nothing has changed from my side? I do not recommend
Developer reply ·
Hi Cheryl, I'm sorry there was a little confusion on what plan you had to be on for price add-ons to work. We try our best to clearly communicate that price add-ons are only available on the Advanced Plan. From day one we have had this information clearly stated on the app listing and plans page in our app. I also see you emailed us 3 years ago that price add-ons weren't working. We replied stating you needed to be on the Advanced Plan for price add-ons to work. After that, I see you were on the Advanced Plan for 2 years. Several months ago you downgraded the app again and sent an email about the same issue. We replied again stating the price add-ons are only available in the Advanced Plan. We are just a two-person company trying to make the best apps possible with the best customer service. If you think there is another place where we could have this information please email me back and let me know.
Had a little issue that had nothing to do with this app, it was on shopify side as the discount box didnt show. Daniel was super amazing , guiding me step by step on what to do. Extremely patient when I had to go off line. Excellent service. He didnt stop until resolved.... which took quite some time. What a pleasure it was to deal with you Daniel App highly recommended
Super app, the best of the lot, Believe me ive tried them all. Im super impressed by the prompt and efficient service from VJ. This app is just what i need for my store. Keep up the great works guys. Im a very happy client
Excellent and prompt service from Shahar via chat box . Very impressed that tech support is available at any time Easy and simple to install within a few seconds. Best app and exceptional service .
Thank you so much for this app. People are always downloading my pics and using it to sell it as their own work .Keep up the great work ....
So far so good. Looks very impressive. Cant wait to start using it! Well done guys . I will update the review once i can see what it can all do for me and my business . But im very excited
This could have been a great app if it worked properly. The changes are not accurate and when you try to correct it doesnt show the original price , it shows the new (incorrect) discounted price . So you end up doing multiple price changes to get the prices right and end up looking like an idiot on your website as you are offering 25% discount but the incorrect price change shows a compared at price discount of much less. No response from support. Been trying to remove the app. How long does it take to go off?? Ive now run a new price change with no compare at , guess what? Compare at still visible . Guys come on please. We are running businesses here ! Im pulling my hair out with this app. Help please . Remove this app from my store Ive tried removing the app. No surprises ....its still there . Can somebody please do something about this people.
Developer reply ·
Hi, I am sorry the app didn't work for you. I searched in the inbox for your emails but I didn't find anything. May I ask you to open a ticket by sending an email to support@ahiastore.zendesk.com ? We will try to help or at least explain what's going on :) Thanks!
