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Epically Beautiful

United Kingdom

Reviews (9)

★★★★★
Shopify

I downloaded this app today and ran into some issues so reached out to support. Emma replied back quickly and was fantastic in getting the issues sorted (like the button alignment that was from my theme not fully aligning with the app button), she just did a coding workaround based on what I had, and it worked! Now it looks good! Excellent customer service, and the app is easy to use (I tested it out live). The simple but clear user interface is also very helpful. Highly recommended!

on REZ Preorder, Back In Stock · About 7 hours using the app
★★★★★
Shopify

Theme updater is easy to use as it carries over all your custom codes to the new theme at the press of a button. I do end up with coding 'conflicts' arising each time, but you just have to look at the code and make your own judgment on which code to accept. I either kept it to the same code or selected the one for the new theme. I don't trust the Ai version. When updating it will give you a new draft copy of the theme so you don't mess up your Live one. You can always view and check the draft copy to make sure all your customisations are still in place and that everything looks ok before publishing and making it Live.

Developer reply ·

Hi Epically Beautiful team! Thank you for your review, and we are glad to hear that you are finding such value from using Theme Updater to update your theme. If you have any insight or feedback into what would make the app 5-star worthy, we want to hear it! Feel free to reach out to our support team with any feedback and questions, anytime. All the best, Out of the Sandbox

on Theme Updater & Backups | OOTS · Over 4 years using the app
★★★★★
Shopify

I was looking for a rewards app when I came across Bloy Loyalty Rewards. After installing and taking the time to familiarise myself with the features and customising it to match the brand visuals of my site, I did run into some tech issues so reached out to support. Let me just say, support has been absolutely FANTASTIC! Many thanks to all the staff involved, dev team, Lucy, and especially Chloe who went above and beyond to help me with all the required customisations I wanted. You can have a loyalty landing page as well as a small widget on the bottom of your website so your customers can have easy access. You can do a fair amount of customising to match your brand, but anything that isn't there, just reach out to support to see if they can help. The reward info is straightforward but you can edit the text to your liking. I've tested it out, now that it's all set up to how I want it, and I am very happy with the final results. You can earn points to turn into rewards and there's a cool VIP feature too where customers can accumulate more points as they shop and earn bigger rewards at each level. Hopefully my customers will enjoy this new feature on my site. Highly recommended!

Developer reply ·

Thank you for your wonderful review! We're delighted to hear that our support team was able to assist you effectively with your customizations. It's great to know you're happy with the final setup and we hope your customers enjoy the new features as much as you do. We are committed to continuously improving and supporting your journey, so feel free to reach out whenever you need further assistance💙

on BLOY Loyalty Points & Rewards · About 2 months using the app
★★★★★
Shopify

I was looking for a good wishlist app for awhile when I stumbled across this Wishlist Guru one. It had a lot of the features I wanted, like having the heart symbol at the top bar and having them also on the product pictures. There was some things I wasn't sure on and didn't know if it was included in the app, like the hover feature for the heart to appear on images, and there weren't any reviews with info, so I took a chance and reached out to the developers. Pankaj has been AMAZING! He got back to me quickly and answered all my questions and said he could even code/tweak the wishlist app in my site theme to how I wanted it to look and function. I've been working in partnership with Pankaj and his team for the past week or so, going back-and-forth with feedback and tweaks. The end result is excellent! I love how the wishlist app looks and works on my website (it looks stunning and you can tweak colours to match your brand!) Hopefully the app will be beneficial to my customers. To truly test out the app and its capability features it's best to go with the Basic package (or higher to Premium) and you can always liaise with Pankaj if you get stuck on anything or want any customisations. I decided to stick with the Basic package as it has everything I need currently and I paid for a year after the free trial ended (you get a discount) It was just under £40 which is reasonable. It's well worth the money for the excellent customer service given and also a wishlist app that can be customised to your needs. Out of all the wishlist apps I've tested out, Wishlist Guru is by far one of the best. If you're looking for a good wishlist app that has multi-functional capabilities and looks nice and sleek, definitely go with this one. I highly recommend it!

Developer reply ·

Hi Suzanne, Thank you so much for sharing your feedback, We are always available to help you in future as well if you need any adjustments to app or looking for new features Regards Pankaj

on Wishlist Guru: Favorites List · 20 days using the app
★★★★★
Shopify

I've been testing this out for a few months, and it does what I need it to do. It's a good little free app, simple to use. I can change the wording design and set whatever amount I want as a threshold before it displays it within the listing on my website. So far so good, so I recommend it :-)

Developer reply ·

Such an amazing review! We are thrilled to know that the app is helping as per your needs! 🖤

on Jedi ‑ Stock Counter · 2 months using the app
★★★★★
Shopify

I've been using the Mega Menu app for a while now and it's been fine so far. I came to add in a new menu section yesterday and the main navigation text went very small. I tried fixing it but it didn't work. I contacted support and Haunv got back in touch and said there was a conflict between the menu and my site theme. I asked how it could be fixed and Haunv got back to me awhile later. He'd fixed the main navigation but the submenu was too small now. I tried fixing it myself, but it didn't work, so again I requested his help and he told me how he went about fixing/editing it so that it wouldn't cause a conflict. I will now use this method in future. Good customer support and my issue was solved quickly. Many thanks!

on Hukify ‑ Mega Menu Creator Pro · 9 months using the app
★★★★★
Shopify

A nice simple free instagram feed for my shopify store. Thanks to Sophia for connecting up the grid version for free. Appreciate it as I prefer the grid format rather than slider. Easy to customise. Good customer care. Recommended!

on Instafeed: For Instagram Feed · 6 days using the app
★★★★★
Shopify

Lovely little app if you want some FAQs on your website. If you have brand colours you can also customise the FAQ sections to match. I got stuck on some customisations and reached out to support and Bhushan the app developer was very helpful and attentive with follow-up emails to make sure I was ok with everything. Excellent customer service for an excellent app!

Developer reply ·

Merchant satisfaction and giving full access to customization has always been my top priority. I'm so glad you recognized that. Thanks a lot for such a nice review.

on HelpLab FAQ Page, Product FAQs · 3 months using the app
★★★★★
Shopify

I needed an app where I had the option to create a text box where customers could insert the info I needed to create their semi-custom stationery suites. I ran into some issues but the team (and especially Alan) at ShopPad were super helpful. They even worked with my theme developer to iron out the issues so everything would work well together. Superb customer service! Would totally recommend this app to people who need to have different option selections in their shop. Aside from the text box you can have drop-down menus and various features, and if you get stuck, just get in touch with the team and they'll help you out.

on Infinite Options · 4 days using the app