TUSHY
United States
Reviews (8)
TUSHY has been on Gorgias for years, and it's the rare support tool that's kept getting more useful instead of more bloated. It gives our CX team the visibility to solve problems at the root instead of just answering the same ticket over and over — and that's shown up in real, sustained volume reduction. What's most exciting lately are their new AI features, especially the AI Shopping Assistant. It's made the case, with our own numbers, that customer support can be a revenue driver — not a cost center to manage down — and we didn't need to hire an outside partner to get there. Gorgias built it to just work. We trust it enough that other departments have started adopting it outside of support. That's the real signal.
Developer reply ·
Thank you so much for sharing this, and for trusting Gorgias over the years! We’re especially happy to hear that Gorgias has helped your team move beyond simply resolving tickets to identifying recurring issues, addressing them at the source, and creating lasting reductions in support volume. It’s also fantastic to see the impact the AI Shopping Assistant is having for TUSHY. Helping CX teams turn support conversations into genuine revenue opportunities is a major focus for us, so hearing that you’re already seeing that reflected in your own results is incredibly rewarding. And seeing Gorgias being adopted by teams beyond CX is one of the strongest compliments we could receive. Thank you for your continued trust and partnership, we’re excited to keep building alongside you!
Great tool and even better team. Highly recommend!
We’ve been longtime Okendo users and continue to stick with the platform because it just works—and works well. The UX/UI is intuitive, easy to navigate, and makes managing reviews feel simple instead of cumbersome. The on-site presentation is clean, flexible, and genuinely elevates the customer experience, which is a huge reason we’ve stayed with Okendo over time. What really sets Okendo apart, though, is the team. They’re consistently proactive about recommending new ways to better leverage the platform, not just answering questions when something breaks. Roy, Chase and Milagros have been especially fantastic partners—thoughtful, responsive, and clearly invested in helping us get the most value out of the product. While we rely on other tools for syndication, Okendo remains our go-to for on-site reviews because of its ease of use, strong merchandising impact, and the people behind it. Highly recommend.
Easy integration, makes CRO testing much simpler and faster. Their team is very hands-on and proactive, making it that much better of an experience. We love Visually because it requires no dev work in the early stages of testing. You're able to test changes to the site and only invest the time in building into your theme AFTER you have a concrete result. The best I've worked with!
Jonathan and the Shoplift team have been instrumental in launching our CRO program. We hadn't found a good A/B testing tool since the sunset of Google Optimize and Shoplift is even better! It's very easy to use and the team helps us build a roadmap and launch each test
Great solution for streamlining the customer experience, post-purchase! The Loop team makes onboarding easy and is there every step of the way to customize a solution that best suits your business. The ROI is almost immediate, especially with the auto exchange and instant shopping options. Highly recommend!
Developer reply ·
Immediate ROI is what we like to hear! 🙌 Thanks for taking the time to write this review!
Great CX support! Super helpful for people who are totally new to SMS. I wish I could give more stars!
Grapevine has been wonderful in helping us figure out post-purchase attribution! We're super excited to see what they roll out.
Developer reply ·
Thanks for the great review Andy! Amazing to see how many survey responses you're receiving! I think you'll like some of the new features we have planned!
