Green Pebble

UPDATE: Fabulous news, the new fucntionality allowing us to import templates from the old ( legacy) order printer app is BRILIANT! Thank you!! You listened. It works perfectly. 5 STAR! Why oh why can't we have a tempate builder? Why do we need to be coders? I used the originl Order Pinter app for years and it was great...you purchased templates from its sister app and had the WYSIWYG functionality to help you to adapt it. Perfect. Now, I am not able to modfiy your new layouts to fit my label paper, for instance..I use S3 integrated label paper to create picking lists and to add shipping-to labels onto the order! Like almost everyone who runs a small business, I imagine? So I have bought another app...VERY unhappy, Shopify. Your TWo designs - packing and invoice - are rubbish and dont work for me...why can't i use the code from the old app? Why does your system reject it? NOT HAPPY

As I get to know this app, I am enjoying it more and more. And the Growave team are extremely knowledgeable (and available in UK hours!) so no complaints there. Thank you Masha for being so patient :)

Jena was a star in helping us get the labels working correctly, and was able to give us tips on how we could avoid the same problems next time, so we are extremely happy with everything. Thank you Jena!

Fab app, needed a bit of help in the beginning but the Help desk was always swift and helpful. Highly recommended. Our customers like having the rewards, and particularly like saving up for the higher values, so don't be afraid to have three or four stepped rewards. The only thing that did slow us down was working out the maths behind everything....ie, the value of our product's 'points' vs the value of the rewards 'points' is actually a complicated algorythm, and you want to get it right before you launch. Sweettooth offers a good tutorial on this, but if maths isn't your strong suit, and you start to go cross-eyed, best to talk to someone who really understands the difference between the value of the points earned and the value of the points spent, and how this applies to your business model. This could make or break your program's success. UPDATE: Needed help with positioning the app logo to avoid overlapping with another information box, and once more the Help Desk was super quick and helpful.

After a year of just printing out our Shopify orders onto plain paper as picking lists and copying-pasting the delivery address into a label printer, our daily orders began to overwhelm us, so we asked ourselves - how do we use an integrated label paper and save some time. Well, Shopify didn't have its own solution that didn't require some understanding of code, and being in the UK, it felt like there was quite a chasm between any apps and the paper available off-the-shelf in the UK. Until we came across Order Printer Templates! What a HUGE relief. Bjorn had already gone to the UK's most readily available paper suppliers, seen what their integrated label layouts looked like, and created templates that worked with them. And they really do! We choose 'Winter' (single label) and modified it so that we could print out our orders as picking lists...and it all works beautifully. Better still, since our customers sometimes order 30+ items at a time, making our orders run over more than 1 sheet, we use double-sided printing to 'continue' the picking list on the reverse of the label sheet, and that works a treat too. I have estimated that Bjorn has saved me about an hour a day, which is BRILLIANT. Better still, the templates allow you to sort the items into alphabetical order before printing...another thing Shopify doesn't do! Thank you Bjorn, keep up the good work. Oh, and ps, Bjorn always answered all our emails quickly, politely and very clearly.

As soon as we came across this app whilst searching for some kind of review app for our Shopify shop, I knew it suited our customer base...who are modest, older, sophisticated and not inclined to wanting anything with tooters & bells on - something like the latter would most likely make them react negatively to the whole idea of being approached for feedback! Then we saw Customer Guru and their very, very simple Harvard Business Review premise - that one correctly-worded question can reveal a world of information - and we knew our customers would love it. The question, 'How likely are you to recommend...' is pure genius, and indeed, it generated a massive response from our existing customer base. The app was easy to launch, and our developer needed only a minute to integrate the results into a testimonials page. Meanwhile, the dashboard allows us to focus on the passives and detractors (many of whom seemed to press on the lower numbers by accident, judging from their glowing text!) and even pick up on a customer who never wrote to tell us their package never arrived, but who mentioned it in their response. We have sent them a replacement order, and hope that next time, they will be a confirmed Promoter! Really love this app, love that we can try is for free (with a badge) while we grow, and that their Chat line is so quick to respond. Would highly recommend this app.

Love, love, love this app. Easy to install, good support, and so much fun to try different combinations on different pages. Some of the functions (trending, most popular) take a while to gather information, so we left them off for the first months as they weren't truthful, but we have started introducing them now, and they are up-to-date and they definitely encourage people to order from the list. The only thing I feel is missing right now, is some help from Limespot in analysing the information on the dashboard - if most of our sales are coming through 'Recently Viewed', for instance, does that mean we should have that function on more pages, or is it figuring so prominently because it is already on many pages, and maybe we should try something else? I would pay to have someone do an analysis of how we have set the app up....maybe a thought for Limespot's team for the future?

We have only been using this app for a day, but it seems to be working seamlessly in the background and couldn't have been easier to install -- one click!. As a web user myself, I really dislike finding my basket is different across my devices, as usually I have spent so long looking for that perfect item, so I am thrilled to be able to offer our customers consistency.