Defender Distribution
United States
Reviews (5)
Can literally never get Klaviyo to do what I need it to do. So disappointed to spend eleventy billion dollars a month on this. Just today, created a segment in Shopify to import to Klaviyo and it shows up in Klaviyo with ZERO people on it.
Developer reply ·
Thank you for your feedback here - we're sorry to hear you're having trouble with your Shopify segment sync and we'd like to help get this sorted out. A Senior Product Expert has reached out to you directly.
I have a specialized product with a ton of extra shipping rules and I could not do what I do without Shipper HQ. Love these guys.
Developer reply ·
Thank you for the 5-star review! We love hearing that ShipperHQ is helping you manage all those specialized shipping rules - that's exactly what we're here for. Appreciate your trust in ShipperHQ!
Was having trouble with mobile search bar and the super kind developers helped me get the correct code where it belongs to fix the error. Thank you for your kindness and humanity!! It's SO rare in this space!
Developer reply ·
What a great praise! It's our goal to be helpful and kind with our customers, and we're happy to see we're doing a good job so far. Thank you for sharing your feedback here! Please make sure to contact us with any questions. Best wishes, Searchanise team
ShipStation is THE WORST. I don't know if there are alternatives, but I loathe them to my bones. When you have an issue, you chat with someone that is EASL and each chat response takes 13-24 minutes. EACH RESPONSE. So when you have to chat for help, the roundrip costs you ALL DAY and the prize at the end is zero resolution to the problem because all they're doing is reading through the help documentation, which is where you started. SO MUCH HATE FOR SHIPSTATION. UGH.
Developer reply ·
We’re truly sorry to hear about your recent experience with ShipStation. This is far from the level of service we strive to provide. We completely understand how frustrating it can be when you're trying to resolve an issue and it feels like you're getting nowhere, especially when time is of the essence. We did reach out to you directly via email to offer a phone call, as we’d really like the opportunity to better understand the challenges you’ve faced and to work toward a resolution that actually meets your needs. Your feedback is incredibly important to us, and we're committed to doing better.
These guys are SO responsive. I wish they made all of my apps because everyone isn't this cool. I appreciate you guys!
Developer reply ·
What an excellent review 🤩 Thank you so much for your kind words. We really appreciate you using your app as well 🙏🏼 Kind Regards, Sarah / FORSBERG+two
