Simply Sues Naturally.com
United States
Reviews (5)
Pretty straightforward set-up. Just what I needed
Developer reply ·
Providing a simple and effective setup process is a key focus for us, so your feedback is very rewarding. Thank you for choosing us!
I've been using Smile for a while now and really loved how easy it was to implement. I needed to speak to support today about an issue I was having that I thought was on their end. The error I was getting was not directly related to the app, but support was wonderful in helping me troubleshoot. They were also very quick to respond.
Developer reply ·
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers The Smile team 💛
The customer service for this app has been super helpful! Lee-ann has gone over and above what I would expect based on the service I've received from other companies' apps I have used on my Shopify store. Very proactive in their approach to customer service. Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
I was having difficulty getting the app to work correctly. After checkout it would go straight to the thank you page and bypass the post-purchase. Alex was quick to notice that the payment process I use is not supported on the post-purchase. He edited by thank you page so that I would be able to still use the app and hopefully get more sales!
Developer reply ·
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
The setup process was completed very quickly. Very impressed with the quality of service. Very happy