Indoor Farmer
Canada
Reviews (7)
Trying to force customers to login to SHOP just to send a message. We went from 5-10 inquiries daily to 0 for a full week. People do not want to create a SHOP account just to ask a question. We need Shopify to be a platform to host OUR website, not a promotion tool for their SHOP app. We should also be asked permission before changes to features on our site are updated. Shopify's constant push to promote SHOP on our website has us looking at alternatives. Please listen to your community on this.
Developer reply ·
Hi Indoor Farmer, sorry this change disrupted your inquiries. Customer sign-in is optional. In your Shopify admin, go to Sales channels → Inbox. Under Chat settings, open Require customer sign-in and turn it off to let customers chat anonymously. When it is off, Inbox will not attach a verified email or customer record for follow-up.
Waited on meeting even though I was 9 minutes late and was courtiuos and helpful.
Great, easy to use app and excellent quick service from Matas when we had a small clipping issue on mobile.
Developer reply ·
Thank you for your review! 👍 It was a pleasure to assist you, if any questions arise in the future, do not hesitate to reach out to us again! Matas
Works with our web store and Shopify POS seamlessly, when not much else does. Integrated with our Stamped.io product reviews so we can reward customers who leave reviews.
Developer reply ·
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Great service, easy to use app. Only feature we could use is ability to adjust start time for a shift in progress.
Great app, great service, easy to manage bundles with some workarounds.
Developer reply ·
Thanks for leaving us a great review!
Back in Stock Product Alerts is a great addon feature for our store, popular with customers. Their support team was quick to respond + helpful.
