← Merchants

Studsmen Fashion

United States

Reviews (7)

★★★★★
Shopify

The process is time consuming, but worth it. We understand that others are looking for the process to be speedy, but they probably saw the exact things as we did. Install the app, then channel, and then sync our catalogues. But, we should have been informed to actually install the channel, then the app, and then allow permissions for store connection. Then after, the catalogue will sync, but we also have to be signed into our twitter accounts and they cannot be personal or creator accounts. Even though we have to setup product sets, and the process can be lengthy--it's worth it and doable. Again, the process takes a good bit of time if you are in a hurry and do not understand everything that is being asked of the process. So, after allowing time to sync the store, catalogues, accounts, and create a product set--we'll have the "red" view shop tab present on our twitter account. This will only be visible from another twitter account. You just have to trust the process from shop studsmenfashion.com I didn't give it five stars because we're actually exhausted from the process. Maybe later. Thanks! :)

Developer reply ·

Hi Studsmen Fashion, Thank you for your detailed feedback! We’re glad to hear the process was worth it in the end. If you need any further assistance, feel free to reach out—we’re here to help! Wishing your Shopify store lots of success.

on X · About 5 hours using the app
★★★★★
Shopify

The only sure thing that's great is that the merchant gets 2.5K emails, but you know what's so terrible about the shopify email? You cannot email your customers in the event there are refund concerns, delivery questions, or just emailing them to resolve any kind of issue. And the craziest part about this issue, the customer was refunded their FULL AMOUNT for their order, but shopify still kept the processing fee. I don't know whether to laugh or slap myself. Perhaps both while scrapping this app altogether. You know how much confusion and frustration has been experienced, and not to mention the inconvenience. All that money taken in, and we can't even get any extra tiny perk that would assist in bringing in more business. Just WOW!

Developer reply ·

Hey, there. Thank you for taking the time and sharing this feedback. You can use Shopify Inbox (https://bit.ly/3o7hdZz) to chat with your customers when they are on your store and if they leave the store, then it will send the reply via email, As for emailing customers directly, you can send emails directly through the order (https://bit.ly/3bTmgXN) from your admin. That being said, though the decision to keep the processing fee is made by our banking partners - we can see how important this is to you and we'd be happy to pass this feedback along to our development team. Cheers! -Elias, Shopify Support

on Shopify Messaging · Over 1 year using the app
★★★★★
Shopify

UPDATE: Our issue regarding the trial service with this app has been resolved. Although it still says we have x number of days left regarding the trial, their customer support has been very supportive regarding the mishap with the app. For their amazing supportive experience and patience with our frustrations, we highly recommend using this app for your automatic posting needs. We also encourage merchants to reach out to them should unexpected issues arise. They will be more happy to assist. And for that supportive experience and assistance we are changing our 1 star rating to a 5 star rating; six stars if we could. Thank you again for your app service. Kind Regards, The Studsmen Brand If you’re looking for auto-post assistance for facebook and twitter, this app certainly helps. Although you have to tweak the templates which doesn’t give you many options. Still doable. That is until you try their free trial service offer. Now there are major issues. You cannot create multiple automatic posts as they’ve stated, they do not integrate with bitly, and you have to use an entirely different app regarding Instagram posts. The issue with this app: Please cancel the free trial service that we were interested. After attempting to use the trial service, there was an error message stating that the campaign limit was reached. This is day two of attempting to can your free trial service that doesn’t actually have the features available. Thank you for your time. Regards.

on Post Studio ‑ Social Auto Post · About 2 months using the app
★★★★★
Shopify

We wanted to use this app to create bulk discount codes that could be used with our partners, affiliates and so on, but there is no export feature. It’s a huge inconvenience to attempt to copy and paste over hundreds of thousands of codes into an excel sheet. It’s just too time consuming, and the fact that you only want businesses/individuals whom “enjoy the app” to post a review is kind of unsettling. Thanks anyway for trying. **Additions: there was no export option, nor email to export available. The codes were generated and that’s it.

on MyBulk ‑ Bulk Discount Creator · About 2 months using the app
★★★★★
Shopify

**Update: The problem was actually resolved by further observing the interaction journey from site, to affiliate link, and also by way of the app. The link was broken and needed to be recoded in order to execute properly. The Studsmen Brand appreciates the timely manner of the Goaffpro support team reaching out, although we weren't available. When time permitted for a response, it was well and an apology issued on our behalf. This app does what its intended purposes is for, and we absolutely appreciate the Goaffpro - Affiliate Marketing team. Again, thank you for your time. Their mission accomplished, and our issue resolve. That deserves a boosted rating right!? You deserve it! Right now, only a rate of one star can be given at the moment. This app is actually helpful, but now the store is getting an error message on both desktop and mobile. The error message is 403 Reload. It's not loading at all, and it keeps stating that there is an invalid certificate. Pretty sure this can be resolved, and business can resume.

Developer reply ·

Hello Can you please elaborate on the issue. Your affiliate dashboard is loading file with no errors whatsoever https://smfpartners.goaffpro.com Please see the screenshot too https://i.imgur.com/eYshVXN.jpg Please do get in touch with our support at admin@goaffpro.com if you are facing any trouble. Thank you.

on GOAFFPRO ‑ Affiliate Marketing · 9 days using the app
★★★★★
Shopify

This app is actually useful; however, if you are not html savvy you will get lost in coding translation. It only helps if you know the html basics. Here at SM Fashion, we actually had to reedit and revise the emails several times because there is no place to edit the html code until it's being exported and saved. If anyone wants some amazing customized emails, choose Supercharged Store Emails. Also, make sure that you are aware of the "global style" editing because those settings are for all email designs unless the green globe isn't selected. Another thing to be in the know of is the Advance Settings. Con: It would be nice to be able do more html editing before the export.

on UpOrder · 3 months using the app
★★★★★
Shopify

I really the like the app. It's very helpful. It does what's necessary for the store. It would be nice to have a few more urgency features to initially try out before committing. Get this app for the timers and proofs because there is no urgency involved.

on Fera Product Reviews App · 2 months using the app