Bella Doña
United States
Reviews (7)
Perf extension for our shop! The tech staff is super helpful too!
Developer reply ·
Thank you so much for the awesome review! 😊 We’re thrilled to hear that the app has been a great addition to your shop. And we’re so glad our support team has been able to help whenever you need us! 💛 We truly appreciate your support and look forward to continuing to be part of your store! 🙌
This app had so many glitches once we went live. Customers can buy more tickets than inventory allows. No one to help during customer service hours. Very disappointed in this app and service. Had to update my 5 star review because we had SO MANY issues.
Developer reply ·
UPDATED REPLY: I'm so sorry about the problems you ran into over the past few days! Our team is working on this as a highest priority. I'm checking in on this along with our Team Supervisor, Sharky, several times per day. Thanks for your patience while we turn this experience around for you! - Hannes Bez, Director of Customer Experience PREVIOUS: Thanks for the kind words! Ron's a gem, isn't he? If you need anything else, he'll be standing by with the rest of the Evey team to make sure you're taken care of.
Best app for the Google Merchant Center product feed. You can customize the collection, products as per your requirement and automatically feed submitted to GMC. Thanks alot
Customer support Abby is really keen to help us with my concern. He stayed with us and responded really quickly. But expect more from this app in free plan. They can provide basic feature of field mapping or category mapping in free plan that will be awesome.
Developer reply ·
Hi Bella Doña, This is Abby from Socialhead Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/ Regards, Abby Socialshop - Facebook, Google Shopping Feed
So far this app has exceeded our expectations. One thing is for sure, if you are new to Text-Opt in marketing, PS has a great tech support team to answer all your questions. Zev has been an amazing partner in this regard!! He is fast, courteous and sends the best gifs!!! We look forward to growing our marketing efforts with PS, and are happy to consider them a part of our team!
I use this app for an email capture pop up for marketing purposes. Very effective, great analytics--even as a free app!!! :) Getting a paid version to take advantage of more features. Customer service experience was EXCELLENT!! Super helpful, knowledgeable and easy to work with!!! A+++. Great app, highly recommend!
Developer reply ·
Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com
