Destina Home
United Kingdom
Reviews (5)
Hello, Thank you for the app. We have been using Shopify Inbox for the last 2 years for free and it is good app to communicate with customers. We recommend it. Best regards.
Hello, overall, it is good to offer your store content in different languages to selected market customers. It would be more convenient if Shopify adds auto-translation option for manually-translated pages in the next update. Currently, the app does not translate a page or content if it is translated manually. Anyway, we are happy with it. Regards.
Developer reply ·
Thank you for the review! The reason why Translate & Adapt doesn't overwrite manual translations is because we know these take a long time for merchants or translators to produce. But if you want to overwrite them I'd recommend downloading the CSV, removing the manual translations in bulk, upload and then hit the Auto Translate button. We will look at easier ways to do that in the future.
Hello, I like this app and installed it on my store. However, it is not working at all. On-site messaging does not appear on my product page or any other page. It gave an error. I wrote to customer support via e-mail and the app messaging panel and waiting for the solution. I will review my comment and give 5 stars If the problem is solved soon. :) UPDATE. I have been contacted by Klarna customer service and told that the app is working properly within the geolocation of my store and currency. Thanks.
Developer reply ·
Hi Destina Home, I see that one of our Klarna support agents replied back to you via your support case #24328551 earlier today and that On-site messaging is displaying on your product pages currently (for customers geolocated to the country matching your store's base currency). For other locales, on-site messaging would be displayed, as documented at: https://docs.klarna.com/platform-solutions/shopify/on-site-messaging-app-for-shopify/faqs/#troubleshooting-why-isnt-the-placement-displayed-on-my-product-pages? If you do need further help, our team at skosm@klarna.com is happy to help!
I had a problem with the setup. Contacted customer service. A specialist from the app developer set up the app on my store. Now everything is ok. Thank you so much. I recommend it.
The app is ok, easy to use, and free. It tracks about 300 carriers worldwide. However, it does not track the UK-based DX Secure tracking numbers. When you ship your order via DX Secure in the UK, the app tracks it as DHL or Chinese cargo shipping. I requested to add DX Secure to the app carrier lists but the developer could not add it. Therefore, I have to remove it from my store.
Developer reply ·
Thank you for your review, we reconsidered your request and will add support for DX soon, this may take a week, I will let you know when we add support for DX.
