Cusa Tea & Coffee
United States
Reviews (6)
This app is basic but does exactly what it is supposed to do, and does it well. I like that the widget, notifications and text can all be edited, and discounts can be added to the email. More importantly, the customer support is available by real-time chat, is responsive and helpful. They changed the look and location of the widget for me and suggested other enhancements to the customer experience. That's key since it means getting help quickly instead of sending an email and waiting for a reply in 1-2 days. Fixes with this type of app usually need to happen quickly.
The fast and excellent customer service is the best part of this app. Functionally, it does exactly what it needs to do and does it for a reasonable cost.
This app's functionality and support have been great! We've been able to increase our AOV by using it.
Developer reply ·
Hey Cusa Tea & Coffee, thanks for the great review. Glad your AOV has gone up. If you need anything from us, please reach out! -Team Zipify
This app is a huge improvement over a similar one I've used in the past. The integrations are a huge plus for me as well, and the support has been very responsive as I've learned how to do everything. I'd definitely recommend it!
Developer reply ·
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Also, I'll surely pass your kind words on the support team. Please don't hesitate to contact us via live chat or email support@gempages.help if there is anything more we can do to assist. Best wishes!
I'm new to this app but have already gotten excellent help from the onboarding team as well as the chat. That's an excellent sign of great things to come! Initial onboarding was fast and easy, and very clear.
