KORA MIKINO
Germany
Reviews (8)
Sieht gut aus, aber ist nicht kompatibel mit anderen Shopify Discounts. Das sollte dringend behoben werden.
Developer reply ·
Es freut mich zu hören, dass Ihnen das Design der Hitsy Progress Bar gefällt! Tatsächlich haben wir bei Shopify-Rabatten recht viel Flexibilität – melden Sie sich gerne bei uns, wir helfen Ihnen jederzeit weiter. __ I’m glad to hear you’re enjoying the look of the Hitsy Progress Bar! We actually have quite a bit of flexibility when it comes to Shopify discounts—feel free to reach out, and we’ll be happy to help.
Bisher sehr happy, sehr einfach zu aktivieren und direkt Google Test Tool überprüfbar.
Doens't work as intended out of nothing (Cart upsell) and support is slow and not available during European business hours.
Excellent value for the money and very fast support! Thank you Oualid for helping me out!!! Cheers
Nice products but the automatic availability update doesn't work on a reliable basis. So it might be that you sold tons of shirts over the weekend and monday they cancel all orders. No reimbursement on your loss. No proactive or realtime info that something is out of stock. Could be so easy. Customer service is rather quick but can't help, cause they have no insights on availability.
Developer reply ·
Hi there, Thank you for sharing your experience with us. We’re sorry to hear about the order cancellations due to availability issues. We understand the importance of accurate stock information and acknowledge that we fell short in this instance. The cancellations occurred because of a delay in updating stock information from our print partner, which impacted your orders. I’ve reached out to you directly to address these concerns and discuss the situation further. We’re working to enhance our processes to prevent similar issues in the future. If you need any further assistance, please feel free to contact us. Best regards, Bart Gelato Support Team
Retourenlabel werden nicht zuverlässig automatisch generiert. Die Hilfestellung des Supports ist leider sehr zäh
Developer reply ·
Liebes Kora Mikino Team, wir möchten uns für den zähen Support entschuldigen. Es ist natürlich unser Ansporn, eine zügigen und ergebnisorientierten Support zu leisten. Diesen November kam es leider zu einem sehr hohen Arbeitsaufkommen, so dass wir diesem Anspruch nicht gerecht werden konnten. Aktuell stehen wir jedoch mit euch in Kontakt um alle Fragen und Unklarheiten zu klären. Beste Grüße, Stefan
we are very happy with the solutions stamped i.o. provides. we can display the product reviews in our shop the way we want and experience only few limitations. the support is also very good and very fast. thank you very much.