Japanese Taste DEV

Hi, Thank you for taking the time to share your feedback. We completely understand your concern regarding pricing sustainability for very large multilingual projects, especially when managing a large catalog alongside an active blog and multiple target languages. In your case, our team spent quite a bit of time reviewing your setup, estimating the projected translated volume, and exploring different approaches with you — including optimization strategies and discounted options. As discussed during our exchanges, the main challenge was the exceptionally high volume of content involved rather than a technical limitation with the product itself. We genuinely appreciate your feedback on this topic, as scalability and long-term cost predictability are important considerations for projects of your size. Our team remains available if you'd ever like to revisit the project with a more tailored long-term approach. The Weglot Team

Hi, I’m Brian. We sincerely apologize for the bugs and loading issues you’ve experienced. I understand how frustrating this must be, especially when it impacts your store’s operations. I noticed you haven’t reached out to our support team yet. We’d truly love the chance to assist you directly. Could you please try reinstalling the app? I also see you’re still in your trial period. If needed, I’m happy to extend it after we fix the issue so you can fully experience Transcy without any pressure. We have noticed that one of our colleagues is in touch with you via email. Please let them know if you need further support. Looking forward to resolving this for you. Best Regards Brian Transcy by FireGroup Technology

Hi Wynt, We are very sorry to hear that you were not satisfied with our translation widget for Shopify, even though it is one of the best available on the market. I checked your store and it is password protected. So, I can't even assess the validity of your claim. It looks like a fraudulent review that is left out of rage.

Hello Japanese Taste Team, Thank you for your feedback we're reaching out to see if we might have the opportunity to better understand and address the concerns that led to your cancellation of the AfterShip Tracking Premium 36K annual subscription. We understand that pricing is an important consideration and that our plans may appear higher compared to some competitors. However, we’re confident that the features, performance, and support included in our solution provide strong overall value. We also reviewed your previous questions regarding team member seat costs and the ability to use AfterShip Tracking across multiple stores or brands. While it may seem costly to maintain separate subscriptions for each store, multiple stores can be connected within AfterShip in a way that may better align with your operational needs. We would appreciate the opportunity to schedule a call at your convenience to better understand your business requirements and explore how we can support you. We’re confident we can address your concerns about adding team members, as well as any other questions you may have. Please share your availability and time zone by emailing us at support@aftership.com, and we’ll be happy to arrange a discussion. We look forward to hearing from you. Best Regards, Harsh Saxena Team AfterShip

Thank you for your feedback! Klaviyo exists to help you to understand your customers and drive growth from those relationships. If you have profiles that you are not emailing, we highly recommend that you suppress them. You do not pay for suppressed profiles, but you maintain the data so that you can unsuppress profiles in order to send communications to them at future times. If you prefer to keep them active, the Appreciation Discount that we’re offering to many loyal customers limits the email plan spend increase to 25%. We encourage customers to look for additional communications sent on Jan. 21 to best understand how these changes impact their specific plan and to understand our new flexible pricing features, including auto-downgrade and Flexible Sending.