The Fine Bedding Company

Good app and great experience overall! The support team was incredibly helpful and responsive. They replied quickly and resolved it within 24 hours. They kept me updated throughout the process and made everything easy to understand. Highly recommend both the app and the excellent tangent ai team!

The setup was very easy and it does track our Shopify sales with 100% accuracy. The support from Kevin was fantastic also as we had a duplicate conversion recording issue with GTM / Client side tags firing but he managed to help us fix this quickly. We have now 100% of the sales tracked vs 85% tracked with GTM/ Client side tracking which means better ads optimization.

A great solution for the multiple ways for the different ways customers communicate with our store. Previously the setup was opening multiple different apps and URLS which was hard to keep track of with the multiple members of team unsure who has done what. With Gorgias we have only 1 inbox now for our emails, chats, socials, Trustpilot and we can be sure all communication is answered efficiently and tracked well. The automatiions are also a time savee with good spam detection, macros for quick replies and rules to assign tags and statuses. The personalised onboarding and support are great also. Highly recommended product.

I've been using the app now for a while for our store and its a great solution for setting up multiple shipping options. The rules are easy to setup and very flexible based on a multitude of fields so you can always find the right way to calculate shipping. In addition the support is great as shipping is sometimes complex due to the multi-market nature of ecommerce.