LA Balloons

We used the CED Commerce Etsy integration for more than 2 years to connect our Shopify store with our Etsy shop. We chose the app because we needed reliable inventory synchronization and centralized management between the two platforms. Unfortunately, our experience was consistently disappointing. Throughout our time using the app, we encountered recurring issues that significantly impacted our business. The most serious problems included inventory not syncing correctly, resulting in oversold products, and pricing being updated unexpectedly when it should not have been. For an integration app whose primary purpose is to maintain accurate inventory and product data, these issues created unnecessary work, customer service challenges, and lost confidence in the platform. Whenever problems occurred, we often found ourselves spending considerable time troubleshooting or contacting customer support. While support was generally responsive, the underlying issues frequently resurfaced, leaving us feeling like we were addressing the same problems repeatedly instead of finding lasting solutions. After more than 2 years of dealing with recurring technical issues and unreliable synchronization, we ultimately decided to cancel our subscription and move to a different solution. We simply could no longer trust the app to accurately maintain our inventory, orders, and pricing across sales channels. Examples of issues we experienced: December 2024: Ced Commerce fails to sync inventory for a number of items, causing many to have orders despite selling out all inventory. They blamed the third party APIs and Shopify's own internal systems for their inventory sync failures. Later in the conversation, their support claimed that many other sellers had the same problem using Ced Commerce, implicitly admitting that the problem was on Ced Commerce's side rather than anyone else's. No restitution was offered. February of 2025: Ced Commerce reset all prices to match what was on Shopify rather than the designated marketplace price, which accounts for free shipping and marketplace feed. The lowered pricing triggered a higher than usual number of sales, resulting in a loss of $464.40 before the problem was identified and rectified. Despite the issue being directly due to Ced Commerce's mistake, they refused to provide anything to offset this dramatic loss until Shopify Support was involved, in which case they offered a smaller credit towards the expenses for the marketplace plan. March 2025: Ced Commerce accidentally shuts off all plans and stops service to the account, because they "accidentally" thought that our plan had expired and insisted that in order to turn it back on, we needed to pay them. Only when direct receipts of the one year plan were shared, showing that the account still had multiple months already paid for that were left on the account, did they turn the service back on. Despite the fact that this mistake caused lost sales and internal app data to be wiped, they did not believe that anything outside of normal operations had occurred. April 2025: Ced Commerce's app failed to sync in orders for an extended period of time, causing 22 orders to accumulate unseen, many of which fell past the mandatory ship date. Despite no known outages, they blamed the marketplace API for "glitching" and did not offer any sort of restitution or accountability for the difficulty and lost revenue from unshipped orders. These were the four over the past couple years that stood out as being by far the worst, as they all caused significant monetary loss, interrupted usual company activity, and in all cases resulted in a lack of accountability. We understand that every business has different needs, and this was our experience. However, based on the reliability issues we encountered over an extended period, we cannot recommend this app for merchants who depend on accurate inventory synchronization between Shopify and Etsy.

Best form app on Shopify. Very flexible and can perform anything form wise. Good value too, and customer support is prompt.

Excellent search results produced by users of the program. The customer service representatives are really helpful and quick to reply. The application is flexible and may provide more customizations than rivals in the same market.

I rarely leave reviews but we've been using this app for a couple years now and it's been great! Very easy to set-up forms, update registration forms and when we've needed support their turn around is very fast! I highly recommend this app!

After using another very expensive app on Shopify to allow our team to scan and pick, I found iPacky and decided to make the jump. We are so thankful we did! The interface is easy to use, the scanning is fast, the orders automatically sync from Shopify into iPacky and now they offer the ability to assign Bin Locations to each product by either importing them or scanning the product and manually entering data. You can also sort your pick slips by SKU, Bin Location and other options. The support team in phenomenal! They answer questions in a very timely manner and have even implemented suggested changes we made to the app that they felt would be beneficial for all users. If you are looking for an affordable app that allows your team to scan and check products as they pick, definitely try iPacky! It's worth the money.

Although I was unable to ultimately use the app for our site because it interfered with another pricing app we have to use on our site, I have to say that: 1. The Customer Service from this app was amazing in helping us get it installed. 2. The ease of issuing credits to a customer was amazing. It's a simple, straightforward solution to offering credit to your online customers. 3. Even when we realized we couldn't use it, the customer service rep went back in and removed the code they had put in to make it work. I'll definitely remember this app for future websites. Customer Service is A++